Consultant, Deposits
3 weeks ago
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
**Job Description**:
What You’ll Be Doing
You’ll be joining our Personal Deposits team, reporting to the Senior Director, Acquisition and Offer Enablement. As Consultant, Acquisition and Offer Enablement, you will help support strategic transformation initiatives that will deliver market-leading client acquisition and engagement experiences for Deposits Clients.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview
How You’ll Succeed- Strong strategic mindset: Support the Client Engagement team in creating market leading experiences across acquisition and post-acquisition journeys with an end-to-end client-centric lens. Help design initiatives and client engagement strategies to improve product and feature usage, increase depth of client relationship, increase primary deposit relationships and reduce account attrition.- Process improvement: Enhance and streamline current end-to-end acquisition processes across all channels (e.g., banking centre, telephone banking, digital, and assisted channels) to provide a frictionless experience and drive account growth.- Strong partnership development: Support our Deposit Product teams (Everyday Banking, Savings, GICs) and build key relationships with Digital, Risk, Technology and Channel partners on strategic initiatives to design and deliver new functionality and engagement strategies for deposit products.- A Purpose mindset: Think critically and creatively to deliver new experiences that create wins for our clients, our employees (e.g., simplify processes) and our bank (e.g., reduce risk, increase efficiency). Be an active part of the Personal Deposits team and help lead a mindset shift from ‘managing products’ to ‘owning brand experiences’.
Who You Are- A driven self-starter. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.- Strong communication and presentation skills. You have a demonstrated ability to communicate and present complex concepts clearly across different audiences and varying levels of the organization.- You have strong knowledge of banking and consumer products to enable insightful analysis and interpretation of performance and emerging trends.- You give meaning to data. You enjoy using your strengths in problem solving and data analytics to investigate complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.- You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.- Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard while ensuring a one-team collaborative working environment.- You have strong supporting business and analytical acumen grounded with knowledge stemming from a bachelors or master’s degree in a business or analytical field.
What CIBC offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
Job Location
Toronto-81 Bay, 25th Floor
Employment Type
Regular
Weekly Hours
37.5
**Skills**:
Analytical Acumen, Client Acquisitions, Communication, Customer Engagement, Deposit Products, Partnership Development, Problem Sol
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