Advisory Agent, Member and Client Experience

2 months ago


Alexandria, Canada Desjardins Full time

The work mode arrangement for the position is full-time on site.

As a member and client experience advisory agent at

Desjardins Ontario Credit Union

, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their financial empowerment. You promote the organization's cooperative values through the support you provide. You support and provide advice to members and clients about their banking transactions. You promote all Desjardins products and services, and the various distribution channels available. You are attentive to members' and clients' needs so you can offer them personalized solutions. You identify business opportunities, and refer members and clients to colleagues who can help them with specialized needs. You are a proud ambassador of digital solutions and you advise members and clients on their use. You ensure that financial transactions go smoothly, while addressing any issues that may arise. You provide information and support on the use of technological tools, while sharing advice about prevention and safety. More specifically, you will be required to :- Contribute to business development and maintain business relationships through service delivery and activities.- Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners.- Stay on top of the latest standards, products and services in your field.- Uphold compliance, security and risk management standards.

What we offer*- Competitive salary and annual bonus- 4 weeks of flexible vacation starting in the first year- Defined benefit pension plan that provides predictable, stable income throughout retirement- Group insurance including telemedicine- Reimbursement of health and wellness expenses and telework equipment

What you bring to the table- High school diplomas in a related field- A minimum of one year of relevant experience- Please note that other combinations of qualifications and relevant experience may be considered- Knowledge of French is required- Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Action oriented, Communicates effectively, Customer Focus, Differences, Nimble learning, Situational adaptability, Tech savvy

LI-Onsite

Trade Union

Non-unionized

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

Job Family

Member/client sales and service (FG)

Unposting Date

2024-11-25



  • Alexandria, Canada Hearinglife Ltd. Full time

    **TEMPORARY 12 MONTH CONTRACT** - HearingLife Canada, and National Affiliated Providers, is the largest provider of hearing healthcare service in Canada. Working in unison with the National Campaign for Better Hearing's awareness campaign (campaignforbetterhearing.org), our core philosophy is to "do what is best for the client" while increasing awareness of...


  • Alexandria, Canada Southbridge Care Homes Full time

    Title: Attendant-Part Time Reports to: Resident Program Coordinator The Palace Retirement community is home to 36 residents who range in age, as well as their physical and cognitive capabilities. We, at The Palace, strive to provide dignity, safety and compassion to each resident while working in their home. We offer meal services, housekeeping and support...


  • Alexandria, Canada Southbridge Care Homes Full time

    Title: Attendant-Part Time Reports to: Resident Program Coordinator The Palace Retirement community is home to 36 residents who range in age, as well as their physical and cognitive capabilities. We, at The Palace, strive to provide dignity, safety and compassion to each resident while working in their home. We offer meal services, housekeeping and support...


  • Alexandria, Canada Southbridge Care Homes Full time

    Title: Attendant-Part Time Reports to: Resident Program Coordinator The Palace Retirement community is home to 36 residents who range in age, as well as their physical and cognitive capabilities. We, at The Palace, strive to provide dignity, safety and compassion to each resident while working in their home. We offer meal services, housekeeping and support...


  • Alexandria, Canada Southbridge Care Homes Full time

    Title: Attendant-Part Time Reports to: Resident Program Coordinator The Palace Retirement community is home to 36 residents who range in age, as well as their physical and cognitive capabilities. We, at The Palace, strive to provide dignity, safety and compassion to each resident while working in their home. We offer meal services, housekeeping and support...


  • Alexandria, Canada Desjardins Full time

    Le mode de travail s’appliquant au poste est temps plein sur site À titre d’agent(e)-conseil, expérience membre et client à la Caisse Desjardins Ontario, vous veillez à rehausser l’expérience de nos membres et clients et vous vous assurez de leur satisfaction. Ceci passe, entre autres, par votre accueil bienveillant, par votre écoute, par la...


  • Alexandria, Canada Total Credit Recovery Full time

    **Total Credit Recovery Limited** is the leading and largest collection agency in Canada with over 350 employees across 4 provinces. We work with recognized portfolios and our clients are the largest financial and government institutions and recognized telecommunications companies. **Some work from home opportunities are available.** We are currently...


  • Alexandria, Canada Township of North Glengarry Full time

    **PURPOSE OF THE POSITION**: The Economic Development Officer (EDO) is responsible for developing, managing and implementing community economic development programs and initiatives for the Township of North Glengarry. This includes attracting and facilitating development of new and the expansion of existing industries, businesses and services in the Township...

  • Unit Manager

    3 months ago


    Alexandria, Canada Compass Group Full time

    **Working Title**:Unit Manager **Employment Status**: Full-Time **Starting Hourly Rate**: 19.00 **Address**:212 Main Street Alexandria ON K0C 1A0 **New Hire Schedule**:Monday to Friday, 7:00am-2:00pm **Start Date**: ASAP **Important Information**: Minimum 2 years management experience in the food service industry is preferred. Uniforms provided. Eligible...

  • Part Time His Clerk 1

    7 months ago


    Alexandria, Canada Glengarry Memorial Hospital Full time

    Hôpital Glengarry Memorial Hospital (HGMH) is a patient-centred primary care hospital that has been established in Alexandria, Ontario for over 50 years. HGMH provides acute care, complex continuing care, 24-hour emergency services, and rehabilitation to over 23,000 residents every year. Our team includes over 180 staff members, 50 Medical Staff members and...


  • Alexandria, Canada Scotiabank Full time

    Requisition ID: 173422 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Financial Advisor - 37.5 hours/ Permanent Full-time role/ Alexandria, Ontario As an Financial Advisor (Alexandria, Ontario) you are customer-centric and able to connect with people in a relatable way. As an essential member of the...

  • Project Coordinator

    7 months ago


    Alexandria, Canada ASCO Restoration Services Inc. Full time

    **Position: Project Coordinator** **This position is located at head office in Hawkesbury, Ontario** The basic function of the Project Coordinator is to assist and support to the Project Team with the planning, organizing, coordination and management of projects and to safely and successfully delivery each project within required timelines and budgetary...


  • Alexandria, Ontario, Canada CAN-NP-SER Full time

    About the RoleWe are seeking an experienced Clinical Geriatric Nurse Practitioner to join our team. As a key member of our interdisciplinary team, you will provide high-quality medical care to long-term care residents.ResponsibilitiesDeliver comprehensive medical care to residents in long-term care settingsCollaborate with physicians and other healthcare...


  • Alexandria, Canada Chateau Glengarry Retirement Living Center Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais ou Français - Heures de travail: 30 to 80 hours bi-weekly - Education: - Expérience: **Education**: - No degree, certificate or diploma **Work site environment**: - Non-smoking **Work setting**: - Retirement home **Tasks**: - Sweep, mop, wash and polish floors - Dust furniture - Vacuum...


  • Alexandria, Ontario, Canada CAN-NP-SER Full time

    About UsAt Can-NP-Serv, we are committed to delivering high-quality clinical services to our clients. Our team of experienced clinicians provides medical care to long-term care residents, working collaboratively with an interdisciplinary team to deliver exceptional patient outcomes. As an Advanced Practice Nurse with our organization, you will have the...

  • Clinical Team Lead

    2 weeks ago


    Alexandria, Ontario, Canada CAN-NP-SER Full time

    About the RoleWe are seeking an experienced Clinical Team Lead to join our team. As a key member of our clinical staff, you will be responsible for managing the delivery of medical care to our long-term care residents. With a focus on chronic disease management and geriatric care, you will work collaboratively with an interdisciplinary team to deliver...


  • Alexandria, Canada GroupEx Full time

    Groupex is a TL and dedicated service specialist serving the North-East of Canada and the USA. For nearly three decades, Groupex has been providing asset-based services to clients throughout North America and is one of Canada's Top Fleet Best employer. Our services include TL and dedicated service specialist serving the North-East of Canada and the...

  • Pickleball Coach

    7 months ago


    Alexandria, Canada Elevation Athletics Association Full time

    We are seeking an experienced and knowledgeable individual to join Elevation Athletics as a **Pickleball Coach in Alexandria, Ontario**. Whether you are an experienced pickleball enthusiast or someone with a background in coaching racquet sports willing to embrace a new challenge, we encourage you to apply. About us: Elevation Athletics is a vibrant sports...


  • Alexandria, Canada Eastern Region 5 Full time

    The RV Spot (a subsidiary of Leisure Days RV Group), located in Alexandria, Ontario, has an immediate opportunity for a bilingual (English/French) Parts/Service Advisor. This position requires the ability to work weekends as needed. Leisure Days RV Group is the 4th largest RV dealership group in North America, and largest RV Dealership group in Canada with...

  • Small Business Advisor

    7 months ago


    Alexandria, Canada Scotiabank Full time

    Requisition ID: 194786 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What you’ll be doing**: Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional...