Quality Lead

3 weeks ago

Ottawa, Canada Marshall Group Full time

Marshall Canada requires a Quality Lead in Ottawa, ON to join our team. Reporting to the Quality Manager, this role will support the Quality components of the LVM program from design through to and including production and final sale. The Quality Lead will coordinate and manage relationships with downstream suppliers, subcontractors, etc.

Your responsibilities in the role:

- Establish and maintain quality documents that conform to the standards of our certification.
- Establish and maintain a Supplier Monitoring program based on a business risk assessment approach.
- Identify improvement opportunities and develop supplier improvement plans to address identified weaknesses, providing status reports to both supplier and Marshall Canada management, following up on agreed actions to ensure they have been implemented effectively.
- Manage RMA process for non-conforming products. Working closely with Engineering, Supply Chain internal and external ensuring prevention of recurrence.
- Develop and maintain quality documents. Procedures, work instructions, plans, policies, etc.
- Develop and maintain a supplier Audit schedule based on risk methodology to cover a global supply base.
- Audit supplier facilities and observing the manufacturing environment to review potential for Supplier Approval.
- Maintain suppliers' performance KPIs and provide feedback to management on any areas of concern.
- Provide input into supplier procurement specifications to ensure project and business requirements are flowed down as appropriate to suppliers.
- Provide support to procurement to define the supplier quality metrics.
- Serving as a liaison between Marshall management and the suppliers to identify risks within external Quality Plan.
- Represent Marshall Quality at Gate reviews as required.
- Any other duties assigned by Quality Manager
- Lead Auditor trained in ISO9001/AS9100 is desirable, Internal Auditor trained in Quality standards is essential.
- Knowledge of MRP/ERP systems is essential.
- Working knowledge of Microsoft tools such as Word, Excel and Visio are essential.
- Knowledge and experience of Quality assessment and continuous improvement tools is essential.
- Understanding and experience of preventative techniques such as Sampling, Pareto, FMEA, SPC etc. is essential.
- Knowledge of manufacturing process controls associated with Electro-mechanical products including welding.
- Six Sigma (Green belt, Black belt, Yellow belt etc.) is desirable.
- Self-motivated and focused individual with the ability to engage with and lead a variety of suppliers to the journey of compliance.
- Excellent communication and relationship management skills with demonstration of high-level stakeholder interaction.
- Pro-active and solutions driven, with the ability to work to strict deadlines with a high level of accuracy.
- Flexible approach to solutions and highly adaptable to change.
- Excellent organizational and follow-up skills.
- This role will be supporting the business development on a global platform therefore ability to travel is essential.

Must be eligible to meet the requirements of export control regulations and security regulations, including the Canadian Controlled Goods Program and Canadian Government Security requirements

About Marshall:
Marshall Canada is part of the 110-year-old Marshall Group of Companies, an independent private organization headquartered in Cambridge (UK).

Located in Ottawa, Abbotsford and Moncton, Marshall Canada provides military and commercial customers with a range of world-leading applied engineering services and product solutions across Canada and beyond. Marshall seeks to develop and deliver long-term value to its customers, whilst remaining firmly committed to enhancing the communities in which it operates and creating exciting opportunities for its people.

Within Aerospace, we offer world-leading engineering support and solutions to 18 Air Forces across the globe. From maintenance, repair and overhaul to complex modifications, our highly skilled engineers use their expertise to help keep critical platforms in the air.

For decades, our Land Systems team has been providing configurable, modular, highly advanced infrastructure solutions such as: laboratories, medical facilities, command and control centres, communication hubs and tactical shelters. From the heat of the desert to sub-zero temperatures we have also provided vehicle systems and platform integrations that enabled us to provide protection for people and equipment operating in the most challenging environments.

We are growing and we would love for you to join our team. This is truly an organization where you can have an enormous impact on the world around you. If you want to make your mark in an organization where people really matter, this could be the opportunity you’ve been looking for.

LI-Hybrid

LI-SA1

Marshall Group is an Equal Opportunity Employer

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