Seasonal Delivery Helper Coordinator

1 month ago


Surrey, Canada UNITED PARCEL SERVICE Full time

**Primary Job Posting Location**:
Surrey, British Columbia Canada

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

**Job Summary**

The **Seasonal Delivery **Helper Coordinator** is responsible for assisting in the dispatch, allocation, and on-route management of Seasonal Delivery Helpers for our UPS Package Centres. The Helper Coordinator works closely with the On-Road Supervisors and the driver dispatch teams to ensure that UPS drivers have assigned Delivery Helpers in different areas of their assigned routes.

Other than being the primary contact for the Delivery Helpers, the Helper Coordinator will also be responsible for training new Delivery Helpers in UPS delivery methods, delivery systems and technology and recurrent safety trainings. This position is also in constant communication with the Package Centre management team.

This is a **Seasonal and Temporary position** that is normally based in a UPS Package Centre but may include field work when conducting training and observations of the Delivery Helpers on their routes.

**Job Type: Temporary Full Time**

**Work Location**:19088 38A Ave., Surrey BC

**Workdays**: Monday through Friday (5 days a week)

**Shift Start**:8:00AM _(Start times/finish times may vary with operational need.) _

**Shift Duration**: 8 hours per day (min)

**Hourly Wage**:$22.00/hr.
- *Some weekend work may be required*_

**Responsibilities**:

- Serve as the primary point of contact for all Delivery Helpers within an assigned UPS Package Centre
- Conduct training sessions for new Delivery Helpers, covering UPS delivery procedures and the use of delivery technology.
- Oversee the dispatch of assignments to Delivery Helpers, ensuring accurate attendance tracking and timecard management.
- Assist in the delivery of safety and compliance training programs.
- Address and respond to feedback from drivers and customers.

**Skills, Knowledge and Qualifications**:

- Proficient in Microsoft Excel, PowerPoint, Outlook, and SharePoint
- Strong oral and written communication skills, with the ability to interact effectively with customers
- Confident in public speaking and presenting to groups.
- Highly organized with excellent time management abilities
- Keen attention to detail and strong problem-solving skills
- Capable of working efficiently in a fast-paced dispatch environment
- Reliable transportation, as on-route observation is required- The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities. There will be other responsibilities and tasked assigned to support package operations._

**_ UPS Canada is a Federally Regulated Workplace_


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