Credit & Collection Specialist

6 months ago


Montréal, Canada TÉLIO Full time

**Major duties and responsibilities will include but not limited to the following**:

- Responsible for making collection calls and following up on payments
- Establishing credit terms and limits for new accounts based on the credit reference
- Reviewing & analyzing existing customer credit limits and terms and making the necessary revisions
- Placing problematic accounts with collection agency and following up with the agency regarding progress of collecting outstanding balance
- Placing and releasing customers on credit hold
- Responsible for biweekly, monthly reporting and account reconciliations
- Answering client inquiries and requests i.e. copies of invoice /credit note, statement of account, credit card transaction slips etc.
- Processing of client’s credit card payments and refunds electronically

**Requirements and working conditions**
Minimum 3 years experience in similar position

**Key Skills/ Competencies**
- Ability to handle a large volume of active customers
- Detail-oriented
- Organized ,autonomous and dynamic individual
- Excellent verbal and written communication skills in **English and French**:

- Good communicator and team player
- Professional and diplomatic in dealing and communicating with customers
- Computer friendly and can easily adapt to our accounting software (Momentis ERP)
- Basic accounting knowledge & D.E.C in accounting is an asset

**Job Type**: Permanent

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- RRSP match

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Credit & Collection: 3 years (required)

**Language**:

- Français ET Anglais (required)

Work Location: In person



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