Manager
14 hours ago
**Employment Status**
Full Time Permanent
**Location**
544 Columbia Street, New Westminster, B.C., V3L 1B1
**Salary**
$38.70 per hour
**Position Summary**
The Manager of Administration manages the administration of the day-to-day operations of the Society’s functions and duties. Key duties and responsibilities include providing advice, expertise and support in various administrative areas including adherence to regulatory and contractual requirements, and coordination of and day-to-day support functions of the Society. The Manager of Administration is responsible for policy management and oversees quality improvement including accreditation and contracted services including communication and related contracts. This position is responsible for personnel management including payroll, hiring, training, discipline and support in their work performance. The Manager will manage and control the finances of the programs, maintain and report out on program statistics, ensure all regulations including administration and safety are met. Additionally the Manager will liaise with the general community as well as the service community including other service agencies and professionals. Responsible for complying with and contributing to all aspects of health and safety program.
**Qualification & Requirement**
- Post-secondary education in a relevant discipline such as Administration or business; or an equivalent combination of training and experience.
- Five years’ experience working in the community social service sector
- Experience with office management
- Previous experience working in a complex, union environment
- Criminal Record Clearance for work with the vulnerable sector
- OFA 1 First Aid Certificate and 2 doses of covid vaccine
Skills and Abilities:
- Strong collaborative approach to building and maintaining effective working relationships
- Demonstrated ability to organize and prioritize tasks to meet multiple time based deliverables requiring a high level of detail and accuracy; persistent in overcoming obstacles.
- Demonstrated experience collecting statistics, delivering reports and conducting investigations.
- Strong time management skills with the ability to manage a workload with multiple priorities
- Effective verbal and written communication skills
- Strong reporting, organization and computer skills
- Demonstrated ability to draft business letters and memos from limited instructions or precedent.
**Job Duties**
Planning / Development:
1) Supports Managers and Directors in all areas of Society administration including statistics, reporting, accreditation and policies and procedures.
2) Participates as a member of the management team by attending meetings and serving on committees as required
3) Develops policy statements and administers personnel policies and procedures, recommending new or changes to the Director of Administration and People and Culture as appropriate.
4) Chairs and oversees Interdepartmental Meetings with other departments in the building in order to facilitate cooperation, efficiency and better communication.
Department Management:
1) Oversees and manages the day to day operations of the Administration Office, ensuring all staff, clientele and community receive the pertinent service; that the goals and philosophy of the Society are met; reviewing, updating, formulating and enforcing operating policy and procedures.
2) Develops quality improvement tools, creates/maintains tracking forms, and evaluative tools.
3) Ensures administrative records are maintained throughout the Society as per policy, including contracts, required reports and statistics.
4) Develops, oversees, controls and evaluates Administration projects which include maintaining accreditation, Performance and Quality Improvement and Risk Management systems and other Administration related services, ensuring that the Lookout values, principles and philosophy are supported and the mandate of mínimal barrier, non-judgmental, flexible services is met.
5) Coordinates the administration of the projects, and develops organizational systems.
6) Maintains service related financial records including petty cash.
7) Maintains a current knowledge of and complies with all Lookout policies and procedures.
8) Ensures that proper security procedures are followed in the handling and storage of all confidential material, ensuring compliance with FIOPPA and PIPA.
9) Performs other related duties as required.
Human Resources Management:
1) Maintains employee personnel files, including salary records, personal histories, reports and performance appraisals.
2) Maintains a variety of computerized and manual records necessary to perform payroll functions, ensuring that all records and payroll transactions are accurate and that payroll deadlines are met.
3) Conducts regular staff in-service and continuing education programs in conjunction with the Director of People and Culture.
Accountability / Deliverables:
1) Develo
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