Client Service Technician

4 months ago

Regina, Canada VitalAire Canada Inc Full time

At VitalAire we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada’s leading provider of sleep apnea tests, treatments and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness and collaborative medicine. Ready to be part of this global family of companies making a difference in the quality of life for patients around the world?

**How will you CONTRIBUTE and GROW?**

The Client Service Technician (CST) transports, delivers, and installs homecare equipment (including oxygen cylinders) to patients and institutions while maintaining safe operation of the company vehicle and providing outstanding customer service. The CST delivers quality patient care by educating patients on the proper use, maintenance, and troubleshooting of the equipment. The CST will carry out all responsibilities in keeping with Air Liquide Healthcare's safety and quality practices.
- **Contributes to team effort by supporting other team members to satisfy both internal and external customers.**:

- **Contributes to a safe working environment by participating in safety meetings and initiatives, working in a safe manner and encouraging others to do so, and reporting unsafe occurrences and/or practices.**:

- **Complies with organizational vehicle policies and procedures, and highway rules and regulations. Ensures safe supply of gases to clients homes and transporting medical gases according to procedures and regulations.**:

- **Inspects vehicle before and after use; documents inspection. Maintains a clean vehicle and ensures it is stocked with necessary personal protective equipment (PPE), safety equipment, tools, and other supplies.**:

- **Ensures correct loading of vehicle by identifying product requirements for the day/week, and unloading product or material in compliance with safety and legislative requirements.**:

- **Meets client needs by delivering products according to schedule and as required.**:

- **Sets up homecare equipment at patients’ home, provides training to new clients and responds to requests from current clients. Provides client education on equipment function, maintenance, and troubleshooting. Performs technical checks and reviews safety instructions with clients. Maintains up-to-date documentation by completing appropriate records for technical visits including equipment exchanges, deliveries, and pick-up of equipment.**:

- **Ensures operation of medical equipment by completing preventative maintenance requirements; following manufacturers’ instructions; troubleshooting malfunctions; in the event that the work required exceeds the qualifications or abilities of the CST, they should manage the downstream workflow, which may involve sending the equipment back to the manufacturer or internal service center, and handling the required documentation.**:

- **Performs warehouse duties in the branches they cover by stocking shelves with supplies, shipping and receiving of products, and equipment cleaning and disinfection of patient equipment.**:

- **Documents client care and services by completing clear, accurate and timely delivery records.**:

- **Maintains client confidentiality as per Air Liquide Healthcare policy, agreements in place, and local regulations.**:

- **Protects clients and employees by adhering to infection control policies and protocols.**:

- **Seeks to continuously improve the operation of the branch by understanding processes and workflow and participating in quality improvement activities.**:

- **Complies with applicable certification requirements and makes recommendations to management on needed actions.**:

- **Provides after hour service to clients by participating in branch on-call rotation.**:

- **Collaborate with the clinical team to ensure the effective use of product and treatment.**:

- **Other duties as required.**
- _________Are you a MATCH?
- **High School Diploma and/or equivalent combination of education and experience**:

- **2-3 years of consecutive recent driving/delivery experience**:

- **2-3 years Customer service experience**:

- **Clean and valid driver’s abstract**:

- **Strong written and oral communication skills (verbal and written) in English (or **French** **if QC based position)**:

- **Basic computer / tablet skills**:

- **Knowledge of use and maintenance of respiratory home care equipment preferred; ability and willingness to learn and understand homecare equipment used by patients**:

- **Basic mechanical/repair skills**

**Our Differences make our Performance**

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the worl

  • Client Service Technician

    4 months ago

    Regina, Canada Air Liquide Full time

    At VitalAire we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada’s leading provider of sleep apnea tests, treatments and home oxygen services. We...

  • Client Service Technician

    3 months ago

    Regina, Canada VitalAire Canada Inc Full time

    At VitalAire we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada’s leading provider of sleep apnea tests, treatments and home oxygen services. We...

  • Appliance Repair Technician

    2 months ago

    Regina, Canada Shaughnessy Appliance Service Ltd Full time

    **Shaughnessy Appliance Service Ltd.** **Regina, Saskatoon, Battlefords** **Saskatchewan** **Come Join our Service Team** **Now Hiring** Position: Experienced Full Time Appliance Technician. **Min 3 Years Experience Required. ** **Sealed System experience is an asset - 1 Tech Positions Available in Regina - Monday - Friday 8:30-5:00 - High Competitive...

  • Rope Access Technician

    7 months ago

    Regina, Canada Insight Service Solutions Inc Full time

    **Benefits**: - Competitive salary - Dental insurance - Health insurance - Relocation bonus - Training & development **ARE YOU READY FOR A NEW ADVENTURE AND TO CLIMB TO NEW HEIGHTS AT $35/hr!?** **Position Title**: Rope Access Technician Are you looking for a rewarding and exciting trade to provide for yourself and your family? Like working with your...

  • Service Technician

    6 months ago

    Regina, Canada Excel Refrigeration Full time

    **_Location_**:Regina, SK **Department**:Service and Installation We are looking for an 1st, 2nd, 3rd, 4th year apprentice or Journeyperson Refrigeration Technician to join our team. We are looking for a full-time Journeyperson and Apprentice Refrigeration/HVAC Technician's to join our team. By joining our team, your duties will include: service,...

  • Service Technician

    3 months ago

    Regina, Canada Boys Next Door Window Cleaning Full time

    Job Title: Service Technician Work Location: Regina, SK. Division/Department: Cleaning/Maintenance - Part Time (Firdays and Saturdays) Starting Pay: $17/Hr Service Technicians are expected to perform services such as but not limited to: window cleaning, gutter cleaning, sunroom cleaning and pressure washing services for residential and commercial clients...

  • Service Technician

    6 months ago

    Regina, Canada Hotsy Cleaning Systems Full time

    **Service Technician** **Hotsy Cleaning Systems** **Regina, Saskatchewan, Canada** Hotsy Water Blast manufactures and distributes industrial cleaning systems. We are #1 in North America. Our products are high quality and our reputation for delivering excellent customer service is our greatest asset. We are looking for a Service Technician for our Regina...

  • Service Technician

    6 months ago

    Regina, Canada Hotsy Cleaning Systems Full time

    **Service Technician** **Hotsy Cleaning Systems** **Regina, Saskatchewan, Canada** Hotsy Water Blast manufactures and distributes industrial cleaning systems. We are #1 in North America. Our products are high quality and our reputation for delivering excellent customer service is our greatest asset. We are looking for a Service Technician for our Regina...

  • Client Care Coordinator

    6 months ago

    Regina, Canada Motion LP Full time

    **Consider joining us as a Client Care Coordinator if**: You have worked in a call center, customer service, or office environment, responding to competing demands and prioritizing tasks. You have high attention to detail, strong organizational skills, and a willingness to help wherever and whenever you are needed. You can foster relationships with...

  • Junior Service Technician

    7 months ago

    Regina, Canada Paradise LeisureScapes Full time

    Are you looking to find a hands-on career that requires little prior education? Paradise LeisureScapes Regina has an amazing opportunity to join our team as one of our service technicians. Work alongside our experienced technicians and learn the ropes to grow into a senior position. We are a busy company that specializes in providing service work for our...

  • Junior Service Technician

    6 months ago

    Regina, Canada Paradise LeisureScapes Full time

    Are you looking to find a hands-on career that requires little prior education? Paradise LeisureScapes Regina has an amazing opportunity to join our team as one of our service technicians. Work alongside our experienced technicians and learn the ropes to grow into a senior position. We are a busy company that specializes in providing service work for our...

  • Client Service Coordinator

    3 months ago

    Regina, Canada Careica Health Full time

    CLIENT SERVICE COORDINATOR: A CAREER FOR THOSE BLESSED WITH THE GIFT OF ORGANIZATION! Are you interested in making a difference in the field of healthcare? Would it give you satisfaction to be part of a team that contributes to improving the health and well-being of others? If you enjoy providing enthusiastic customer service in person and over the phone,...

  • Service Technician

    7 months ago

    Regina, Canada CB Canada Full time

    Hello, it's a new day and it's time to answer the call to elevate your career and make life accessible for all. Our purpose is to make life accessible Our compassion and knowledge set us apart. With kindness and expertise, we support individuals by delivering the right mobility, accessibility, personal care, and daily living solutions. We believe that...

  • Service Technician

    3 months ago

    Regina, Canada Reed Leisure Products Full time

    **Key Responsibilities**: - **Diagnose Issues**: Utilize technical expertise to identify mechanical, electrical, and hydraulic issues in leisure products, including boats, side-by-sides, and sportbikes. - **Perform Repairs**: Execute high-quality repairs and maintenance services, ensuring all work is completed efficiently and meets safety standards. -...

  • Service Technician

    2 months ago

    Regina, Canada Bercal Food Equipment Ltd. Full time

    **About us** Bercal is a business based out of Calgary, AB. We are inclusive, innovative and our goal is to Provide Quality Service. Our work environment includes: - Flexible working hours - Safe work environment Bercal Equipment Ltd. **Job description** **Job Types**: Full-time, Part-time, Permanent, Casual Pay: $50.00-$70.00 per hour Expected...

  • Service Technician

    2 months ago

    Regina, Canada Bronco Plumbing & Heating Full time

    **Possible Signing Bonus** Bronco Plumbing, Heating & Cooling has been servicing Regina & surrounding area since 1978. As we continue to grow our service department, we are now requiring another technician to join the Bronco family. We are currently looking to hire another well rounded service technician / retrofit installer. Experience in both HVAC and...

  • Service Technician Apprentice

    6 months ago

    Regina, Canada Ryzer Door Controls Full time

    **About us** Ryzer Door Controls is a small business in Regina, SK S4N 6C6. We are professional, fast-paced, supportive, and our goal is to hire an apprentice who will grow with the company and become self reliant & help maintain the enjoyable work environment we have created.. Our work environment includes: - Growth opportunities - On-the-job training -...

  • Service Technician Apprentice

    1 month ago

    Regina, Canada Ryzer Door Controls Full time

    **About us** Ryzer Door Controls is a small business in Regina, SK S4N 6C6. We are professional, fast-paced, supportive, and our goal is to hire an apprentice who will grow with the company and become self reliant & help maintain the enjoyable work environment we have created.. Our work environment includes: - Growth opportunities - On-the-job training -...

  • Plumbing Service Technician

    2 months ago

    Regina, Canada Town & Country Plumbing, Heating & Electrical Regina Sask Full time

    **Job Overview** We are adding to our team. Now hiring Plumbing Service Technician. Journeyperson preferred but will consider training an apprentice with experience. General or Domestic Gas licence is an asset. We offer a solid work environment with a steady schedule and competitive salary with call out spiffs offered during on-call rotation periods. This...

  • Service Technician

    6 months ago

    Regina, Canada DSL Ltd. Full time

    As a Service Technician at DSL, you will be responsible for maintaining an extremely high level of customer service and professionalism while repairing and maintaining food service equipment. If a customer has a malfunction with their machine, it is up to DSL to ensure that they are up and running as soon as possible; their business often depends on it. DSL...