Implementation & Renewal Analyst - Group Benefits &
3 weeks ago
Poised for aggressive growth, there has never been a better time to be part of the Gallagher team. There is a difference at Gallagher. That difference is our people, who are fueled by teamwork, responsiveness and doing the right thing simply because it is the right thing. For talented individuals driven to excel, Arthur J. Gallagher & Co. is an exciting opportunity to launch or further develop a career that is personally and financially rewarding. We believe that you, too, can make a difference here and contribute to our future.
**Key Responsibilities**
- Liaise with sales, account managers, support team and insurance carriers
- Conduct the group benefit quoting process which includes the preparation of RFPs as well as the assembly of marketing results’ presentations
- Act as project manager for new business implementations as well as existing business when there is a change in insurance carriers
- Coordinate all activities related to implementations and host frequent status meetings with our clients and team
- Conduct the annual renewal process which includes data gathering, analysis, carrier negotiation and renewal report delivery to account managers
- Determine whether to accept, modify or decline a carrier’s proposed rating for new business and existing portfolio based on plan design and claims performance.
- Provide technical support to clients after the initial sale of the product
- Keep client relationship management database accurate with client policy details, renewal decisions and amendment requests
- Review and revise policy documents including contracts, booklets and summaries.
- Compare and align benefit plans with collective agreements
- Investigate and resolve client issues as applicable
- Identify process improvement opportunities when possible to increase accuracy and efficiency
- Develop strong understanding of group benefit and group retirement industry
**Qualifications and Skills**
- Post-secondary graduate from an accredited college or university. A business or economics related diploma would be an asset.
- Very strong analytical and problem solving skills
- Excellent interpersonal, communication and negotiation skills
- Ability to work independently and as part of a team
- Desire to work in a fast paced professional environment
- Detail orientated as well as strong organizational and time management abilities
- Good mathematical ability
- Strong research skills to stay current in industry best practices, trends and relevant legislation
- Very strong proficiency in MS Office Tools, specifically MS Word, Excel and PowerPoint
- Bilingual in French and English, spoken and written is preferred
- Industry related designations would be an asset (i.e. LLQP, CEBS)
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Employee stock purchase plan
- Extended health care
- Paid time off
- Profit sharing
- RRSP match
- Stock options
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Toronto, ON M2P2A8: reliably commute or plan to relocate before starting work (required)
**Education**:
- DCS / DEC (preferred)
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