Receptionist

3 weeks ago


Scarborough, Canada JOHN BEAD CORPORATION Full time

**Primary Responsibilities**:
John Bead is currently seeking friendly and energetic Receptionist to assist customers in our showroom and customer service department at our corporate office. Requires the operation of a phone system in a courteous and timely manner and supply company information as needed.

This is a great opportunity for someone who enjoys working with people, has an aptitude for selling, and is passionate about beads and jewelry-making

**Skills**:

- Strong English communication skills, both verbal and written, are essential.
- Must be customer-service oriented, detail-oriented, and able to multi-task
- You should have a professional appearance and attitude
- You should thrive in a fast-paced environment, but also have the patience to listen to customers' concerns
- Most of the day would be seated however some parts of the day may require longer hours on your feet.
- Must be proficient in MS Office, Word, Excel, and Outlook, and be able to learn new software and technology quickly
- Familiarity with database management would be an asset
- Able to find information efficiently on the internet
- Knowledge in the DIY jewelry or craft industry would be a benefit.

**Duties and Responsibilities**:

- Receive and make phone calls on behalf of the company
- Direct incoming calls to the appropriate staff
- Maintain an appropriate computerized and manual filing system
- Answer all customers’ enquiries
- Performing clerical duties such as photocopying, typing, faxing and sending mails
- Show customers the displays in the showroom, and describe the features of the products and demonstrate how they can be used.
- Gain an understanding of the customer's business and suggest products that would be suitable for their projects or customers.
- Promote new products or special events, offer substitutes for out-of-stock items, and recommend additional items that might be of interest to the customer.

**Education and Experience**:

- Minimum high school diploma
- Knowledge of administrative and clerical procedures
- Above average knowledge of customer service
- Proficient in MS Word, Excel, Outlook
- Assist other departments in data entry.
- Minimum one-year reception or customer service experience

**Compensation**:
Depends on experience. After one year, company benefits including competitive medical and dental coverage, life insurance, and RRSP Plan

Opportunities in within John Bead

This job may lead to a more permanent role in Customer Service

**Salary**: From $16.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: One location


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