Scheduling Coordinator

3 weeks ago

Hamilton, Canada Schlegel Villages Inc. Full time

**Hamilton Continuing Care **located in **Hamilton, Ontario **has an exciting opportunity for a **Temporary Full-Time **Scheduling Coordinator to join their team.

1 year contract position, projected start date January 2, 2024

**How Schlegel Villages supports our Team Members**:_You ca_n be you while being part of our Family_
- Competitive salary, and benefits;
- Significant opportunities for Growth and Development: Our Leaders come from within;
- Ongoing Team Member Appreciation incentives and generous rewards and recognition;
- Extended Health Benefits & Retirement Savings;
- Individualized Assistance for Team Member Education and Development;
- Loans and Scholarships to help our team members realize their greatest potential;
- Financial Hardship Support Program: Wilfred Schlegel Hope Fund;
- A Unique Family Culture: Every Person in Every Village is a branch of our Family Tree.

**As our new Scheduling Coordinator you will**:

- Work closely with the village leaders to ensure all shifts are filled on a daily basis
- Send out shift requests as per the village collective agreement
- Collaborate with the village leaders to plan for vacation coverage of team members
- Prioritize village needs as per the vacancy report
- Be the point of contact for shift fulfillment with the charge nurse and leaders
- Connect with employment agencies when shifts are not internally filled
- Provide exceptional customer experience while acting as the first point of contact for team member questions about schedules, call-ins and open shifts
- Support administrative assistance with office coverage
- Create exceptional customer experiences for incoming queries, from residents, families and team members
- Support and embrace our resident-centred social culture and be proud to deliver the highest quality of service to our residents, visitors, and team members through comprehensive and effective administrative support

**To be successful as the Scheduling Coordinator, you will**:

- Have an office administration certificate or equivalent experience
- Demonstrate exceptional customer service and communication skills
- Efficient in the ability to manage conflicting priorities
- Be proficient in Microsoft Office 365 and other computer programs
- Display a caring and respectful attitude toward our residents, families, and team members

**It would be an asset if you have**:

- Previous experience working in the context of a Long-Term Care or Retirement Home
- Schlegel Villages is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please speak with the hiring leader._
- Schlegel Villages is an equal opportunity employer and we welcome newcomers, those of visible minorities such as indigenous, youth and or new comers to Canada to apply._

**Skills**: Preferred
- Verbal Communication
- Organizing
- Microsoft Outlook
- Microsoft Word
- Dependability
- Computer
- Communication
- Attention to detail

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