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Full Time Moa

4 weeks ago

Trail, Canada Columbia Primary Care Clinic Full time

Job Opening

**Job Title**:Front Desk MOA, Full Time (37.5 hours/week, 8:30-5 pm Monday-Friday). To start immediately.
**Background**:Our team of clinicians and MOAs prides itself on quality care for our patients. We are a fast-paced clinic and we're in need of a Full Time Front Desk MOA who is a reliable team player with strong problem solving and communication skills.
If you have medical office experience or an eagerness to learn, and you can multi-task while remaining calm, you may be the right person for this job.

**FRONT DESK MOA JOB DESCRIPTION**
**Required attributes for all clinic jobs**:

- Proficient at using relevant MedAccess EMR (training to be provided)
- Thrives in a fast-paced, team environment
- Ability to multitask and problem solve effectively
- Excellent customer service skills
- A positive attitude and strong communication skills
- Reliable and professional

**General Duties and Responsibilities**:

- Answers phone lines, managing multiple calls at one time
- Coordinates patient care by making reminder calls, checking in, and communicating clinic policies
- Books appointments and procedures as per CPCC practitioner booking guidelines
- Maintains electronic medical record, including the patient chart
- Ensures patient confidentiality
- Takes payments and issues receipts for non-insured services
- Calls patients for follow up or to advise of results or other information as instructed
- Answers enquiries and/or takes messages over the phone and in person in a helpful, respectful and efficient manner
- Operates general office equipment including fax machine and scanner
- Provides office team task support including processing paperwork, sending letters to patients, and setting/completing monthly interventions
- Completes daily tasks in order of priority
- Adheres to Employee Manual guidelines and COVID protocols
- Performs all other related clinical, administrative or special tasks as required

**Education/Experience**:

- Knowledge of medical office procedures considered an asset
- Familiarity with electronic medical records considered an asset
- Previous reception experience considered an asset

**Hours and Compensation**:

- 37.5 hours per week Monday-Friday
- $18-20 per hour, based on education and experience

**Incentives**:

- Medical Benefits
- Matched RRSP contributions up to $100/month after 3 years with clinic

If you would like to be a part of our team, please submit your resume and cover letter to Karen Leathard, Lead MOA.

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$20.00 per hour
COVID-19 considerations:
We have incorporated all Provincial Health Authority and WCB guidelines into our clinic's practices.

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$20.00 per hour

**Benefits**:

- Dental care
- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: One location

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