Corporate Travel Agent

4 weeks ago

Ontario, Canada Evolve Consulting Co. Full time

Looking for a Corporate Travel Agent to join a world class travel agency with well-established brands in their portfolio. Our client has been around for over 25 years leading the travel industry with best-in-class service representing iconic luxury brands. We are looking for a self-starter, who is reliable and client-focused. Someone has 5+ years of agency experience who can hit the ground running and be a part of a close knit team. If that’s you, reach out immediately for more details.

**Skills & Qualifications**:

- 5+ years Sabre GDS knowledge and proficiency, **native Sabre** is strongly preferred
- 5+ Years of experience in the travel industry
- Expert knowledge on corporate pricing with client discounts
- Knowledge of ticketing transactions is preferred
- Proficient with International itineraries and rate structures
- Knowledge of online booking tools (Concur preferred)
- Experience in managing and communicating with premium business travelers
- You are conscientiousness, flexible and detail-oriented
- Demonstrate ability to problem solve and take initiative to support client and team
- Strong interpersonal skills with internal teams and external stakeholders
- Highly solution-oriented and strong ability to build relationships with clients
- Willingness to learn, grow and evolve with the team. We are open to new ideas and expect the team to be too
- Strongly reliable and a strong focus on assisting and completing client requests.

**Duties And Responsibilities**
- Manage a portfolio of luxury corporate clients as a self-starter, proactive and professionalism.
- Curate professional, accurate, cost-effective travel arrangements for all clients within their company's guidelines and standards of excellence for customer service
- Ability to multi-task in fast-paced work environment, experience in fashion a plus
- Completes travel arrangements for clients' air, hotel, car rentals, trains, tour, and ground arrangements at the lowest possible price within corporate travel guidelines
- Collect the relevant data required for financial reporting
- Follow and suggest improvements in company procedures in the areas of customer service, documentation of PNRs and profiles, ticketing, invoicing, attendance, accuracy of work etc.
- Maintains ownership of each record until departure to ensure all details (including seat assignments, meal preferences, upgrades, etc.) are completed to the client's satisfaction
- Researches and provides solutions to any travel related problem clients may have experienced with arrangements made with total management awareness and participation
- Stays fully informed on all airline rules and regulations, tariffs, and fare requirements and accurately applies this knowledge to all travel arrangements
- Keeping up to date on training, technology, trends and industry knowledge (including Sabre)
- Has knowledge of and understanding of re-routing and exchange processes
- Must have excellent communication skills and enjoy working with senior level VIP’s
- Passion for the fashion industry is a bonus
- Ensuring productivity targets are achieved and accounts are in growth mode

**The Package**:
Competitive salary above market value, dependent on experience

Full Benefits: health, dental and vision

15 vacation days

All technology provided

In-office, hybrid and remote available

**Shifts**:
A) Monday - Friday 9:30 AM - 6:30 PM

B) Monday - Friday 10:30 AM - 7:30 PM

No on-call hours

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- Monday to Friday

**Experience**:

- Native Sabre: 3 years (required)
- Corporate Travel: 3 years (required)

Work Location: In person

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