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Technical Writer

1 month ago

Richmond, Canada MDA Systems Ltd. Full time

For those who dream of advancing our space in the Universe and on Earth, we’ll take you there.

Serving the world from our Canadian home and our global offices, MDA is an international space mission partner and robotics & space operations, satellite systems and geointelligence pioneer with a 50-year story of firsts on and above the Earth. Today, we're leading the charge towards viable Moon colonies, enhanced Earth observation, communication in a hyper-connected world, and more.

We’re fueled by a pioneering spirit that carries us beyond. And together we enable highly skilled people to continually push boundaries and tackle big challenges requiring solutions that endure and inspire.

Are you ready to launch the next stage of your career in the new space economy? We would love to hear from you

We’re on the hunt for a Technical Writer and Data Manager combined role as part of our Geointelligence Team at our Richmond, British Columbia office.

Our mission is to turn data into actionable insight and provide capabilities that populate the space between proven and possible. From detecting changes in fragile ecosystems to monitoring maritime environments, our near-real time data of Earth observation and Defence intelligence capabilities make our Geointelligence team a leader in geospatial imagery, ground stations, enterprise geospatial systems and defence programs.

As a member of the Quality team you will work with our programs such as Chorus Synthetic Aperture Radar (SAR) Satellite, Canadian Surface Combatant (CSC), Aeronautical Navigation products, Maritime Insights products, and Unmanned Aerial Systems (UAS) services. You will work as part of a team developing new capabilities, enhancing existing capabilities and delivering (predominantly software intensive) solutions to our customers.

As part of your growth and development we will work with you to establish your development actions alongside regular progress reviews. You are likely to move through various projects to gain the experience and knowledge to progress your career with us.

**Role**:
The Technical Writer - Data Manager (TW-DM) reports to the Director of Quality Assurance. This position is responsible for providing direct support and guidance to business pursuits and projects within the context of relevant contracts and our Quality Policy. The TW-DM is charged with communicating the intricacies of complex systems for the benefit of multiple stakeholder groups, notably end users.

The TW-DM is also a curator of information charged with establishing and maintaining the integrity of information on which MDA’s Geointelligence Team capabilities and competitive advantage are based.

**Responsibilities**:
Responsibilities fall under two key functions:

- Technical writing and support
- Data management and support

The proportion of time spent performing each will be driven by business needs.

**1. Technical Writing and Support**

The Technical Writer manages the maintenance of local style guides and the authoring, review and edit of technically oriented documentation.
- Establishes and maintains the environment supporting a standard portrayal of technical information, such as identifying and managing the use of relevant style and brand guides, a symbology library, and relevant templates of document types.
- Identifies and defines the relevant audience(s) and their goals. Applies written and information presentation techniques suitable to realizing audience needs.
- Establishes suitable content to address the needs of end-user audiences and elevate the professionalism of MDA Space as presented to current/future customers.
- Tool Proficient and works across media and collaboration platforms to establish suitable content: e.g. MS Office365, SharePoint, Adobe and Confluence.
- Consults with Data Managers and QAPA (Quality/Product Assurance) Team Leads to understand the deliverables expected of underlying contracts.
- Navigates (e.g. dry run tests) the user interface of systems and documents instructions from the user perspective.
- Provides review and proofreading services, editing documents in a way to correct spelling and grammatical issues while refining so it reads in one voice.

**2. Data Management and Support**

The Data Manager a) provides for local data stewardship, managing the data like the asset it is, b) defines and aligns local data structural requirements with enterprise policies, c) establishes and maintains data security and integrity, and d) provides for the effective retention and management of information lifecycle activities.
- Plan documentation and information management activities in the context of contractual requirements and in collaboration with programmatic leadership of the supported pursuit/ project/ program.
- Plan DM activities within a given pursuit/ project/ program context including authoring a Data Management Plan as required.
- Enact DM-related controls as defined within the corresponding Data Management Plan (as a