Settlement Counsellor

**Position Type**: Full Time Contract

**Location**: Peel Region

**Hours**:35 per week

**Brampton Multicultural Community Centre (BMC)** is a charity, established in 1987, which provides settlement and social services to newcomer, immigrant and the larger community in the Peel Region. Our mandate is to enable less advantaged individuals, families and groups in the community to achieve their potential, improve their life skills, and build their futures. The Settlement Counsellor will provide solution-based counselling, information and referrals, access and advocacy, orientation and general support for families and individuals through their process of settlement in Canada.

**RESPONSIBILITIES**.
- Provide settlement services related to housing, education, immigration, access to social assistance and government services, health care services, employment, etc.
- Program planning & development, monitoring, case management, evaluation, and documentation.
- Provide referrals and guidance on settlement related issues to newcomers.
- Outreach to the Ukrainian speaking community in Peel Region.
- Assess the needs of the newcomers and document them accordingly.
- Counsel, and develop support services for the newcomers.
- Assist and support clients encountering difficulties with any aspect of adjustment to life in Canada.
- Assist clients with pre-employment needs in order to facilitate job placement.
- Advocate for the clients in different forums and with different stakeholders.
- Plan, organize, and conduct information/group sessions on topics relevant to newcomers’ needs.
- Assist in preparing documentation, forms, interpretation/translation and other related services.
- Liaise with appropriate community agencies to link newcomers to services relevant to their needs.
- Assist with partnership building and provide itinerant services, when needed.
- Report, document, and maintain client records/files as needed.
- Distribute BMC’s promotional material in the community to create awareness about the services and programs offered.
- Attend staff meetings and training sessions as required.
- Any other duties related to the settlement services and this position.
- Reports to Executive Director or his/her designate.

**QUALIFICATIONS/SKILLS**
- Post-secondary education in Social Work, Social Service Worker, Sociology, Human Services, with previous work experience in settlement services.
- Demonstrated experience in the client-centred case management service delivery approach
- Extensive knowledge of the immigration system, and services available to assist newcomers, refugees and their families.
- Well-developed knowledge and sensitivity of settlement, social and cultural issues and barriers experienced by women and children, who have experienced trauma; and a demonstrated capacity to develop and implement programs to effectively respond to these issues and barriers.
- Demonstrated skills in case management, assessment and intervention, and advocacy.
- Ability to multitask while maintaining high level of accuracy in data collection.
- Excellent interpersonal, organizational, communication, presentation and facilitation skills.
- Ability to work with diverse people and communities with awareness to socio-economic and cultural barriers.
- Capability to handle multiple priorities with ease and professionalism; able to work in a fast-paced environment with mínimal supervision.
- Strong communication (oral and written), and computer skills (Word, Excel, PowerPoint, Outlook), Social Media (Facebook, Twitter, LinkedIn etc.) and Web based databases (iCARE)
- Fluent in English and ability to speak, read, and write Ukrainian is a definite asset.
- Adaptive to flexible working hours including evenings and weekends as needed.
- Police Record Check for Vulnerable Sector is required as part of the hiring process.
- Must have own transposition, driver license and insurance to use your vehicle for job related travelling.

**Please submit your resume along with a cover letter in ONdocument (PDF, Word or Rich Text Format) referencing**:
**BMC-JC-0226 - Settlement Counsellor by March 22nd, 2023** to:
Human Resources Department

Brampton Multicultural Community Centre

197 County Court Blvd, Suite 303

Brampton, ON L6W 4P6
- BMC is an equal opportunity employer that promotes the principles of diversity and equity, and adheres to the tenets of the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations are available upon request; all requests must be made to the HR department in advance._
- (WE THANK YOU FOR APPLYING. ONLY CANDIDATES SELECTED FOR AN INTERVIEW WILL BE CONTACTED)_

**Job Types**: Full-time, Fixed term contract

**Salary**: From $27.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Vision care

Schedule:

- Monday to Friday

Work Location: One location

Application deadline: 2023-03-22