Office Administrator

5 days ago

Milton, Canada The Therapy Collective Full time

Job Title: Office Administrator

Location: The Therapy Collective, Milton Ontario

**Job Type**: Part-Time 20 hours, potential to move to Full-Time

About Us:
The Therapy Collective is a dynamic and compassionate mental health practice dedicated to providing high-quality care to our clients. We specialize in various therapeutic modalities, including CBT, DBT, trauma-informed therapy, EMDR, Emotion-Focused Therapy, and the Gottman Method for couples therapy. We also offer parent coaching and consultation. Our mission is to foster a supportive environment where both clients and staff can thrive.

Position Overview:
Key Responsibilities:
Front Desk Management:

- Greet clients and visitors with a warm and professional demeanor.
- Answer and direct phone calls, taking messages as necessary.
- Manage appointment scheduling and confirmations.

Administrative Support:

- Maintain accurate client records and ensure confidentiality.
- Assist therapists with administrative tasks and documentation.

Billing and Payments:

- Process client payments and manage billing inquiries.
- Coordinate with insurance companies for claim submissions and follow-ups.
- Maintain accurate financial records and prepare reports.

Office Coordination:

- Order and manage office supplies.
- Ensure the office is clean, organized, and presentable at all times.
- Coordinate maintenance and repair of office equipment.

Communication and Collaboration:

- Facilitate communication between therapists, clients, and external parties.
- Assist in organizing meetings, trainings, and events.
- Support the practice’s marketing efforts by managing social media/website/newsletter.

Qualifications:

- Proven experience as an Office Administrator, Administrative Assistant, or relevant role.
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Experience with graphic marketing; Instagram, Mailchimp, Wordpress, Canva knowledge is an asset
- Experience with electronic health records (EHR) systems is a plus.
- Knowledge of billing procedures and insurance processes is preferred.
- High school diploma or equivalent; additional qualifications in office administration are a plus.

Personal Attributes:

- A positive and friendly attitude.
- High level of discretion and confidentiality.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.

Why Join Us:

- Competitive wage
- Supportive and collaborative work environment.
- Opportunities for professional growth and development.
- Meaningful work contributing to the well-being of our clients

How to Apply:
Warmly, Mieka & Michelle

**Job Type**: Part-time

Pay: $19.10-$27.87 per hour

Expected hours: 20 per week

**Benefits**:

- Company events
- Flexible schedule
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

**Language**:

- English (required)

Work Location: In person

Application deadline: 2024-06-28
Expected start date: 2024-07-02

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