Inbound/outbound Momentmaker®

6 days ago

London, Canada TLS Full time

Join the TLS Brand Experience Center and become a MomentMaker®

TLS, a leading Brand Experience Center, is on a mission to provide Genuine Care for our customers and team members. We are currently seeking smart, enthusiastic, and caring individuals to join our team as MomentMakers®.

**Why work with us?**
At TLS, our exceptional Customer Service Experience is built on a foundation of Trust and Caring among our team members. We empower each MomentMaker® to utilize their Personal Skills to make a positive impact on our customers and the community.
We celebrate High Performance and Success.

As a MomentMaker®, you will have the opportunity to develop Personal and Service Skills at our unique Brand Experience Center, which specializes in the Home Improvement Industry across North America. We proudly represent renowned companies such as CertaPro Painters, Paul Davis Restoration, and California Closets. Our flexible work options include both Work from Home and In Office opportunities, allowing you to choose the setting that best fits your needs and preferences.

**Responsibilities**:

- Complete outbound, low-pressure customer service/follow-up calls.
- Represent the Brand to meet the needs of the customer,
- Follow guidelines and scripts, to meet the Brand needs,
- Schedule leads/appointments,
- Accurately record customer information into the Brand database/platform,
- Perform quality checks and correct errors,
- Probe for additional information when needed,
- Achieve performance goals/targets.

**Required Skills**:

- Ability to develop positive relationships with customers by listening and showing care,
- Focus passionately/intensely on the present communication with customers,
- Use diplomacy and tact to diffuse even high-tension situations,
- Become trusted and be a direct and truthful individual,
- Listen intently and probe for detailed information and then record information/problems accurately/exactly,
- Look beyond the obvious and use creative ideas to solve problems,
- Work independently; commit to high performance and achieving goals,
- Keep up to date on the policies, procedures, and service offerings of the Brands,
- Remain well organized, flexible, and able to meet schedules and quality standards in a fast-paced environment,
- Excel at gathering and entering information into a database with speed and accuracy.

Availability:

- Working hours will be determined by operating requirements and personal availability
- Full-time and flexible availability preferred specifically within the hours of 8am-8pm
- Evenings and weekends

Qualifications:

- Secondary School Diploma or equivalent,
- One year of Customer Service experience is preferred.

Join our team and experience the TLS difference

  • Sales Representative

    3 weeks ago

    London, Canada TruGreen Full time

    35 Invicta Court, London, Ontario N6E 2T4 **TruGreen Canada**: **TruGreen® is currently seeking Sales Representatives (inbound/Outbound), offering a guaranteed base salary, plus bonus, paid weekly, while you learn from the best mentors in the industry on how to successfully prospect new customers and generate sales. This isn't your ordinary sales job; with...

  • Logistics Coordinator Ii

    3 weeks ago

    London, Canada Ryder System Full time

    You are the driving force behind our company. Start your career with Ryder today! **Summary** The Logistics Coordinator II is responsible for current accountability for travel retail inbound/outbound process both systems/paperwork and physical work. **Essential Functions** - Make sure that all merchandise is processed in a timely manner and within...

  • Full Time Seasonal Office Administrator

    4 weeks ago

    London, Canada Great Lakes Lawn Care Full time

    We are expanding our operations and are looking for dedicated individuals that work well individually and in a team environment and want to be part of our growing success. ***JOB DESCRIPTION**: - Inbound/ Outbound calls to customers - Assisting with Customer Service to ensure customer satisfaction. - Data Entry - An energetic and easy-going atmosphere. -...

  • Business Development Manager

    3 weeks ago

    London, Canada American Iron and Metal Full time

    Company Description Company Description American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our...

  • Clerk (m/f/d) in office service

    4 weeks ago

    London, ON, Canada Hays Full time

    Role: Business Centre ClerkLength: 6 Month Contract (Potential for Extension)Location: London, ON (On-Site 5 days a week)Rate: $22/hourYour new company Hays Specialist Recruitment has partnered with a leading professional services company specializing in Audit and Tax services. We are currently hiring for a Business Centre Clerk to join their team on a 6...

  • Clerk (m/f/d) in office service

    4 weeks ago

    London, ON, Canada Hays Full time

    Role: Business Centre ClerkLength: 6 Month Contract (Potential for Extension)Location: London, ON (On-Site 5 days a week)Rate: $22/hourYour new company Hays Specialist Recruitment has partnered with a leading professional services company specializing in Audit and Tax services. We are currently hiring for a Business Centre Clerk to join their team on a 6...

  • Business Centre Clerk

    4 weeks ago

    london, Canada Hays Full time

    Role: Business Centre ClerkLength: 6 Month Contract (Potential for Extension)Location: London, ON (On-Site 5 days a week)Rate: $22/hourYour new company Hays Specialist Recruitment has partnered with a leading professional services company specializing in Audit and Tax services. We are currently hiring for a Business Centre Clerk to join their team on a 6...

  • Business Centre Clerk

    4 weeks ago

    London, Canada Hays Full time

    Role: Business Centre Clerk Length: 6 Month Contract (Potential for Extension) Location: London, ON (On-Site 5 days a week) Rate : $22/hour Your new company Hays Specialist Recruitment has partnered with a leading professional services company specializing in Audit and Tax services. We are currently hiring for a Business Centre Clerk to join their team...

  • Retention Executive Assistant

    3 weeks ago

    London, Canada AutoCanada Inc. Full time

    **Retention Executive Assistant** **London Honda** **London, ON** At **London Honda**, we are looking for an **Retention Executive Assistant** to provide professional administrative support to our team. **What We Offer**: - Competitive Compensation - Health and Dental Benefits - Vacation - Wellness Benefits - Employee Assistance Program - Employee...

  • Business Centre Clerk

    4 weeks ago

    London, Canada Hays Full time

    Role: Business Centre ClerkLength: 6 Month Contract (Potential for Extension)Location: London, ON (On-Site 5 days a week)Rate: $22/hourYour new company Hays Specialist Recruitment has partnered with a leading professional services company specializing in Audit and Tax services. We are currently hiring for a Business Centre Clerk to join their team on a 6...

  • Business Centre Clerk

    4 weeks ago

    London, Canada Hays Full time

    Role: Business Centre ClerkLength: 6 Month Contract (Potential for Extension)Location: London, ON (On-Site 5 days a week)Rate: $22/hourYour new company Hays Specialist Recruitment has partnered with a leading professional services company specializing in Audit and Tax services. We are currently hiring for a Business Centre Clerk to join their team on a 6...

  • Shipper/receiver/forklift Operator

    4 days ago

    London, Canada FUSION STEEL Full time

    **Company description** Fusion TG Canada is based in Montreal Quebec, and while serving the market for over 10 years, has grown into one of the largest tool steel distributors in Canada. Our professional sales staffs, with over 55 years of combined experience in the tool steel industry, will always serve you with courtesy and promptness. Our business is...

  • Business Centre Clerk

    4 weeks ago

    London, ON, Canada Hays Full time

    Role: Business Centre ClerkLength: 6 Month Contract (Potential for Extension)Location: London, ON (On-Site 5 days a week)Rate: $22/hourYour new company Hays Specialist Recruitment has partnered with a leading professional services company specializing in Audit and Tax services. We are currently hiring for a Business Centre Clerk to join their team on a 6...

  • Business Centre Clerk

    4 weeks ago

    London, ON, Canada Hays Full time

    Role: Business Centre ClerkLength: 6 Month Contract (Potential for Extension)Location: London, ON (On-Site 5 days a week)Rate: $22/hourYour new company Hays Specialist Recruitment has partnered with a leading professional services company specializing in Audit and Tax services. We are currently hiring for a Business Centre Clerk to join their team on a 6...

  • Loader

    2 weeks ago

    London, Canada CCT Canada Full time

    CCT Canada Inc. is seeking a Part-Time Afternoon dock loader for our London facility hours will be Monday to Friday, 1500 to 2030. For over 20 years, CCT Canada Inc. has been committed to providing high standards of reliability, quality and continuous improvement to meet our customers’ needs coast-to-coast. We are currently looking for an experienced...

  • Logistics Coordinator

    6 days ago

    London, Canada National Cable Specialists Full time

    Status: Regular, **Location**: London, Ontario Job Description Reporting To: Shipping Supervisor Key Accountabilities - Source carriers to meet customer demand at rates that meet or exceed financial targets. Exceed customer on-time pick-up and delivery expectations; proactive analysis to prevent service failure - Build Customer Relationships: Consistent...

  • Sales Customer Care Specialist

    2 weeks ago

    London, Ontario, Canada AutoCanada Full time

    Sales Customer Care Specialist London Honda London, ON We are seeking a Sales Customer Care Specialist to join our premier Sales Team. As a Sales Customer Care Specialist, you will be responsible for handling inbound and outbound sales communication via telephone, email, and text. You will also be required to create new customer profiles, book...

  • Sales Customer Care Specialist

    1 month ago

    London, Canada AutoCanada Full time

    Sales Customer Care Specialist London Honda London, ON We are seeking a Sales Customer Care Specialist to join our premier Sales Team. As a Sales Customer Care Specialist, you will be responsible for handling inbound and outbound sales communication via telephone, email, and text. You will also be required to create new customer profiles, book...

  • Sales Development Representative/remote

    6 days ago

    London, Canada Myers Hunt Club Volkswagen Full time

    **What will you accomplish?** - Identifying, targeting and nurturing potential outbound opportunities - Qualifying inbound opportunities - Working collaboratively with sales, marketing and product to utilise the insights you learn from prospects to make process and product improvements **What do we need from you?** - High level of proficiency in the English...

  • Dock Worker

    6 days ago

    London, Canada Manitoulin Group of Companies Full time

    Company Description Manitoulin Transport has the most extensive transportation network in North America, making it easy to provide dependable on-time delivery and faster transit times. Sustained by its 60 years of experience, Manitoulin developed transportation knowledge that is relied on and trusted by clients in various industries. **Job...