Advisor, Human Resources

2 weeks ago


Toronto, Canada Tokyo Smoke Head Office Full time

**Core Responsibilities and Duties**
- Support Tokyo Smoke leaders and store owners with HR functional areas, with a keen focus on employee relations and recruitment.
- Acts as a single point of contact for your sector, providing HR expertise for company business leaders, Tokyo Smoke store managers and staff.
- Experienced and comfortable working in a start-up environment
- Relevant experience in HR process and policy building
- Collaborates with Edmonton HR team to execute HR processes and associated activities, as required.
- Align Tokyo Smoke practices and employee relations strategies with Employment Standards in the best interest of the company.
- Partner with other HR Advisor and HR team members to ensure HR strategies and approaches are aligned.
- Proactively and consistently partner with Managers on employee relations and performance management issues, in concert with the other HR team members, to administer proactive communication/ programs etc. that ensure compliance with employment and labour relations legislation.
- Assists the Tokyo Smoke leadership teams with interpreting and advising employees and managers regarding employment policy and procedures.
- Conducts thorough, effective and objective conversations, meetings, interviews, and investigations related to violations of company policy, employment laws and employee complaints.
- Supports Health and Safety and T&D strategies and initiatives for all Tokyo Smoke stores.
- Utilize independent judgement and professional expertise in recommending resolutions.
- Assist Store and Regional Managers to identify areas of growth and or improvement in staff and support Managers to train and develop the employees accordingly.
- Works closely with HR Coordinator during the launching of new Tokyo Smoke location on all HR elements.
- Provides onboarding execution for new hires, transfers and promotions including background checks, paperwork, and policy acknowledgement.
- Responsible for maintaining all related HR metrics (recruitment, termination, leave of absence, vacation).
- Support all Diversity initiatives within Tokyo Smoke.
- Responsible for developing, implementing and managing Tokyo Smoke employee engagement initiatives.

**Education, Experience and Skills**:

- 3-5 years of _progressive_ HR experience, preferably in a retail, though not required.
- Minimum 2 years experience providing _Employee Relations_ guidance and support.
- Post-secondary Diploma or Degree in a related field is preferred.
- Criminal Background Check required.
- Solid understanding of applicable employment and human rights legislation (e.g. Employment Standards Act, Labour Relations Act, Occupational Health & Safety Act, Accessibility for Ontarians with Disabilities Act, and the Human Rights Code)
- Proven ability to act as the single point of contact for Human Resources.
- Solid experience in driving positive employee relations, to include strong problem solving.
- Experience with part-time and full-time employees in a retail or comparable environment is considered an asset.
- Works independently yet is a strong HR team player.
- Experience within a dynamic environment: building, implementing and strategizing HR processes and procedures.
- Experience working with collective agreements considered an asset, not required though.
- Experience and understanding of confidential information handling and storage.
- Highly self-motivated, with an ability to prioritize and work well under pressure.
- Customer-focused attitude, with high level of professionalism and discretion.
- Excellent oral and written communication skills.
- Strong level of influence and negotiation skills.
- Advanced computer skills including experience with HRIS and Microsoft Office products.
- Ability to adapt to change in job duties.
- _Ability to travel to various retail locations across Ontario_
- Thank you for your interest in joining our team Those moving forward in the process will be contacted by a member of our team. Our organization is committed to being fully vaccinated against COVID-19. We require the successful applicant to disclose their vaccination status and provide proof of their full COVID-19 vaccination._



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