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Public Areas Supervisor

4 months ago

Jasper, Canada FAIRMONT Full time

Company Description

Fairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper National Park provides and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in Jasper, don't miss out on this opportunity.

**Job Description**:
**Public Areas Supervisor (Head Houseperson)**

In addition to engaging service and authentically local experiences, Fairmont Jasper Park Lodge offers our guests places of unrivalled presence. As Public Areas Head Houseperson, your support and leadership will ensure your hotel remains clean, beautiful, welcoming - and also a source of pride.

**What is in it for you**:

- Subsidized staff accommodation provided on-site for full time status
- Competitive extended benefits package including medical, vision and dental for full time permanent status
- Employee Travel Program
- Comprehensive Wellness Platform (LifeWorks)
- Discounts on food & beverage/spa/golf
- Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

**Summary of Responsibilities**:
Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:

- Consistently offer professional, friendly and engaging service
- Follow departmental policies, procedures and service standards
- Supervision and continual training/recognition of the Public Areas colleagues
- Daily upkeep of all public areas in regards to cleanliness, maintenance and quality control
- Assist with all guest inquiries that arise during their shift
- Maintain good departmental and inter-departmental communication
- Ensure that all equipment is maintained and in good working order
- Coordinate with Housekeeping Head Houseperson with regard to scheduling, task assignments, and projects
- Review daily function activity to ensure all necessary time lines are met
- Assist with inventory control
- Attend communication meetings
- Work a variety of shifts, over a 24 hour period
- Following all safety and sanitation policies
- Adhere to the hotel’s vehicle handling and safety policies while driving hotel vehicles
- Other duties as assigned

**Qualifications**:
**Your experience and skills include**:

- Supervisory experience an asset
- Previous experience in housekeeping required
- Valid Alberta drivers license required
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
- Ability to focus attention on guest needs, remaining calm and courteous at all times

**Your team and working environment**:

- Standing: 6-8 hrs/day
- Sitting: 0-2 hrs/day
- Walking: 6-8 hrs/day
- Bending/reaching: 4-6 hrs/day
- Pushing/pulling: 2-4 hrs/day
- Physical effort: moderate, required to lift up 50 lbs
- Environmental stress: high - chemical use, responding to a variety of guest calls

Additional Information

**Our commitment to Diversity & Inclusion**: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor? **We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.