Bilingual Associate Research Consultant-french

3 weeks ago

Toronto, Canada CoStar Group Full time

**Company Overview**:
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

CoStar is the global leader in commercial real estate information, analytics and news. Commercial Real Estate industry professionals around the globe use CoStar to access the most comprehensive data to make decisions with confidence. CoStar delivers immediate, verified commercial real estate information on over 5.9 million properties across every market.

Learn more about CoStar.

**About the role**:
The Research team is the heart of CoStar, capturing market-critical information that enables our commercial real estate clients to make informed, high impact business decisions daily. CoStar Group’s research contributes to the most important segment of our economy, helping businesses open offices, retail stores, warehouses, and manufacturing facilities. CoStar Group is seeking an Associate Research Consultant to join our growing research organization.

As an Associate Research Consultant, you will build relationships with key decision makers representing various commercial real estate spaces available for sale and/or for lease. Through these interviews, you will curate their listings, ensuring they are getting the most visibility on our platform. In addition, you will capture market-critical information that enables our clients to make informed high impact business decisions.

**RESPONSIBILITIES**
- Contribute to the growth of an accurate and complete database of commercial real estate inventory
- Conduct 50+ daily inbound and outbound phone calls with brokers, developers, investors, and other real estate professionals to obtain real-time property and transaction data
- Investigate new space listings, recent sale and lease transactions, building ownership and construction in a market
- Build and maintain mutually beneficial relationships with clients
- Partner with our clients to help them position and market their properties on the CoStar platform for the market/audience
- Dissect trends and collaborate with regional-based teams to qualify data that will help tell the story of an entire market

**BASIC QUALIFICATIONS & EXPERIENCE**
- Bachelors’ degree required
- Fluent in both French & English. Written and verbal.
- Flexibility to work shifts aligned with EST, CST, MST, or PST time zones
- Eight or more months of experience in a customer service environment
- Permanent Canadian work authorization
- Ability to travel to and from the United State for business purposes

**PREFERRED QUALIFICATIONS**
- Natural curiosity, persistence, and ability to conduct thorough investigative research
- Proven success performing to metrics or key performance indicators (KPI)
- Experience communicating with internal business partners and external clients by phone
- Be goal-oriented and manage multiple responsibilities, adjust to changing priorities, and excel in a fast-paced environment
- Ability to develop and grow client relationships by conducting effective interviews with commercial real estate professionals, resulting in database updates
- Customer-focused approach to tasks, including a drive towards partnering with clients
- Ability to work within a team environment as well as an individual contributor
- Demonstrated knowledge of and/or experience within the commercial real estate industry
- Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter, and develop basic formulas
- Capability to accurately capture and enter data
- Ability to be flexible and adapt to changing situations at a high growth company

**What’s in it for you?**

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.

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