Product Owner-ecommerce

2 months ago

Vancouver, Canada Saje Natural Wellness Full time

**Overview**:
For over 25 years we’ve been helping our community with essential oil blends that actually work. These essential oil blends treat stress, pain, gut, balance, and support in relaxation prior to sleep, and for symptoms of coughs and colds. We know that a life committed to wellness is greater than one focused on illness, and believe that reaching for natural can enhance your long-term health and wellness, every day.

We have been ranked by Canadian Business and PROFIT as one of Canada’s fastest growing companies. To support us on our journey, we are seeking diverse, purpose-lead people to join our team.

Get ready to celebrate global wellness with us.

**Description**:
Saje Natural Wellness is looking for a** Product Owner-eCommerce **to join the team. This role will work cross functionally to prioritize and deliver digital product from concept to launch. This role will be a combination of strategic and executional role to bridge the gap between business strategy and platform capabilities.

We are looking for someone who is a self-starter with solid eCommerce experience within a direct-to-consumer business, demonstrate a positive can-do attitude, work well in teams, and enjoy solving complex problems.

Through day to day functions, the **Product Owner-eCommerce** contributes to maintaining and strengthening Saje’s culture; proactively engaging in behaviours that align with Saje’s values: Wellness, Growth, Celebration, Greatness and Belonging.

**Responsibilities**:

- Understand the company long/short term goals in defining roadmap that aligns business needs with user insights to support company strategy.
- Make data-informed decisions based on a sound understanding of organizational priorities, customer feedback, analytics, benchmarks, industry reporting and emerging trends.
- Own delivery and iteration of product roadmap in collaboration with design and development team.
- Managing the operations of digital Privacy & Compliance in identifying, assessing, mitigating, and monitoring any potential compliance risks involving Saje’s handling of data.
- Accountable for backlog prioritization and creation of user stories to capture requirements in detailed acceptance criteria format.
- Lead and participate in User Acceptance Testing of site features prior to release.
- Support research and vendor selection activities for website enhancements.
- Identify and test conversion rate optimization ideas on Saje website and communicate learnings to cross functional teams.
- Deliver post launch performance analysis and share out findings and recommendations on feature pivots and or enhancements.
- Ensure a continuous cycle of feedback from stakeholders and customers is integrated in the product planning and development process through backlog grooming, refinement and prioritization activities.
- Collaborate with development and design, and stakeholder team in identifying and aligning team on MVP product delivery approach.

**Applicant Requirements**
- 3+ years of experience in digital product delivery using agile methodology
- 2+ years of experience supporting compliance and monitoring of digital privacy practises
- Experience with Shopify Plus platform is considered an asset
- Data and privacy security certifications are considered an asset
- College degree or equivalent experience required
- Experience working directly with web development teams and strong familiarity with web/eCommerce technology
- Ability to communicate status/problems to team members and non-technical managers effectively
- You enjoy problem solving, and proactive in identifying the root cause of issues and developing solutions
- You effectively balance autonomy and collaboration
- Exceptional organization and time management skills with strong attention to detail

**KEY RELATIONSHIPS**:
Reporting to the Senior Product Manager

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