Guest Experience Member
1 week ago
WE ARE ALWAYS LOOKING FOR ENTHUSIASTIC, KNOWLEDGEABLE, AND SELF AWARE PEOPLE WITH A PASSION FOR FITNESS AND MODERN MINDFULNESS TO JOIN OUR JAYBIRD TEAM. JAYBIRD IS ABOUT EXPERIENCING THE PRESENT MOMENT. WE ARE A CONTEMPORARY MOVEMENT STUDIO THAT BELIEVES IN SHEDDING THE LAYERS THAT HOLD US BACK, FORGETTING OUTSIDE PERCEPTIONS, AND LETTING GO OF EXPECTATIONS. JAYBIRD OFFERS 4 UNIQUE CLASSES: 2 INSPIRED BY PILATES AND 2 INSPIRED BY YOGA. THESE CLASSES ARE A NON-TRADITIONAL WORKOUT DONE BY CANDLELIGHT IN A HEATED INFRARED ROOM AND FUELLED BY GOOD, LOUD MUSIC — A PLACE WHERE YOU CAN GET OUT OF YOUR HEAD AND INTO YOUR BODY.
**REPORTS TO**:STUDIO MANAGER / ASSISTANT STUDIO MANAGER
**EMPLOYMENT STATUS**:PART TIME, 12+ HOURS PER WEEK
Key Responsibilities
- GREET AND ENGAGE CLIENTS IN A POSITIVE AND FRIENDLY MANNER
- PROVIDE THE HIGHEST LEVEL OF CLIENT/CUSTOMER SERVICE AND HOSPITALITY TO ALL CLIENTS/PROSPECTIVE CLIENTS
- SHARE PRICING AND CLASS INFORMATION WITH PROSPECTIVE CLIENTS
- COMPLETE STUDIO TOURS WITH NEW CLIENTS
- WORK ALONGSIDE AND SUPPORT TEACHERS TO ENSURE A SUCCESSFUL AND SEAMLESS CLIENT CHECK-IN AND CLASS EXPERIENCE
- ENSURE COMPLETE KNOWLEDGE OF MARIANA TEK SYSTEM
- ASSIST MANAGEMENT WITH DAY-TO-DAY OPERATIONS OF THE STUDIO
- ENSURE PROMPT RESPONSE TO STUDIO EMAILS; NOTIFY STUDIO LEAD IF NEEDED
- UNDERSTAND JAYBIRD PRODUCT KNOWLEDGE, POLICIES AND PROCEDURES FOR RETAIL OPERATIONS
- ACTIVELY MAINTAIN STUDIO CLEANLINESS AND ORGANIZATION BETWEEN EACH CLASS SO EACH CLIENT RECEIVES THE BEST JAYBIRD EXPERIENCE
- ASSIST IN RETAIL INVENTORY AT THE END OF THE MONTH
- COMPLETE OPENING AND/OR CLOSING CHECKLISTS
- PERFORM OTHER STUDIO DUTIES AS NEEDED
**Qualifications**:
- MARIANA TEK SOFTWARE EXPERIENCE A PLUS
- LEADERSHIP EXPERIENCE A PLUS
- MUST HAVE SUPERIOR CUSTOMER SERVICE SKILLS
- MUST HAVE EXCELLENT INTERPERSONAL SKILLS AND A SERVICE-ORIENTED OUTLOOK
- MUST BE HIGHLY ORGANIZED
- ABILITY TO WORK INDEPENDENTLY AS WELL AS ON A TEAM
- SHOULD HAVE A STRONG ABILITY TO COMMUNICATE CLEARLY WITH TEAM MEMBERS, CLIENTS AND SENIOR MANAGEMENT
- MUST BE ABLE TO MOVE AND/OR LIFT HEAVY ITEMS, UP TO 50 LBS.
Work Requirements
- MUST BE AVAILABLE TO WORK:
- 12 HOURS PER WEEK, 2-3 SHIFTS
- ABILITY TO WORK FLEXIBLE HOURS; EARLY MORNING/LATE NIGHT/ WEEKENDS
- SOME HOLIDAYS (OPEN YEAR-ROUND)
Work Location: In person
-
Guest Experience Centre Consultant
1 week ago
Vancouver, Canada Guest Experience Center Full timeOverview: **RECIPE is looking for a** **Guest Experience Centre Consultant** **to join our Guest Services team!** **(Vancouver, BC)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Bier Markt, East Side Mario’s, Landing...
-
Guest Experience Centre Consultant
7 days ago
Vancouver, Canada Guest Experience Center Full timeOverview: **RECIPE is looking for a Guest Experience Centre Consultant for our Vancouver area** **to join our Guest Services team!** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Milestones, Pubs, Bier Markt, East Side...
-
Bilingual Guest Experience Centre Consultant
2 weeks ago
Vancouver, Canada Guest Experience Center Full timeOverview: **RECIPE is looking for a Bilingual Guest Experience Centre Consulant** **to join our Guest Services team!** **(Vancouver)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt,...
-
Supervisor, Guest Experience
3 weeks ago
Vancouver, Canada Vancouver Airport Authority Full timeYVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone. Passenger Experience is an integral part to of YVR’s mission of delivering a memorable travel journey for our guests. The Passenger Experience team drives effortless travel for our guests, while also providing an experience...
-
Coordinator, Guest Experience
3 weeks ago
Vancouver, Canada Vancouver Aquarium Full timeVancouver Aquarium, one of the many properties owned by Herschend Family Entertainment, prides itself on working towards bringing families closer together and to creating memories worth repeating. Our Core Values - greatly exceeding guest expectations, serving others, creating emotional connections, constantly improving - give us purpose and...
-
Guest Experience Agent
2 weeks ago
Vancouver, Canada Vancouver Native Housing Society Full timeAbout Us: Opening in August 2014 Skwachays Lodge is a new boutique hotel at the crossroads of Vancouver’s historic Gastown and Chinatown. Just west of the Millennium Gate, Skwachàys is fast becoming a Vancouver landmark. Originally opened in June of 2012 as a Healing Lodge meant for patient travel, the Hotel has been completely renovated. This stunning...
-
Guest Experience Manager
2 weeks ago
Vancouver, Canada Blue Horizon Hotel Full timeThe Blue Horizon seeks an energetic and enthusiastic Guest Experience Manager (GEM) to join our team. We are well located in the heart of Robson Street with its wonderful variety of shops and eateries for every taste and budget. Our 215 spacious guest rooms are all corner rooms with 2 walls of windows from the cruciform shape of the hotel. Our guests enjoy...
-
Manager, Guest Experience Centre
3 weeks ago
Vancouver, Canada Rocky Mountaineer Full time**Purpose** Reporting to the Director, Global Reservations, this position on the Global Reservations Team plays a key role in delivery of service excellence for guests during travel and post-travel. It is responsible for the development and delivery of guest care programs and management of the Guest Experience Centre (GEC). This role is a vital bridge...
-
Guest Experience Host
2 weeks ago
Vancouver, Canada Camp Fircom Full time**CORRECT LOCATION FOR THIS JOB: GAMBIER ISLAND, 20 MINUTES AWAY FROM HORSESHOE BAY** **Guest Experience Host - Housekeeping & Hospitality** **Overview**:Camp Fircom is located on Cha7elwnech (Gambier Island), in the ancestral and unceded territory of Skwxwú7mesh Úxwumixw (Squamish First Nation). A short 20-minute water taxi ride from Horseshoe Bay, Camp...
-
Supervisor, Guest Experience
2 weeks ago
Vancouver, Canada Vancouver Airport Authority Full timeYVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone. Passenger Experience is an integral part of YVR, delivering service excellence, operational expertise and ensuring every guest arriving, departing or connecting through YVR has a welcoming experience. **Position...
-
Member & Guest Services Associate
1 week ago
Vancouver, Canada JEWISH COMMUNITY CENTRE OF GREATER VANCOUVER Full time**Member & Guest Services Associate**: **Member & Guest Services Associate**: Hiring for: 1 F/T Permanent position Position Shifts: M-Th 1:15pm - 9:15pm and F 8:30am - 4:30pm **Position Summary** **Key Areas of Responsibility** - Provide tours to potential new members and advise them of the benefits of membership. - Advise individuals about JCC programs,...
-
Guest Experience Manager
6 days ago
Vancouver, British Columbia, Canada Tapestry, Inc. Full timeOur Commitment to ExcellenceKate Spade New York is dedicated to delivering exceptional customer experiences and creating a workplace culture that values diversity, equity, and inclusion. We strive to make a positive impact on our customers' lives and to contribute to the growth and success of our communities.Job RoleWe are seeking a highly skilled Guest...
-
Lead Guest Experience Specialist
3 weeks ago
Vancouver, Canada Rocky Mountaineer Full timeRocky Mountaineer (RM) is the world’s largest privately-owned luxury passenger rail service. We are committed to living our values: Create Meaningful Moments, Be One Team, Achieve Extraordinary Outcomes. The Lead Guest Experience Specialist (Lead GES) reports to the Station Management Team. This position is responsible for providing excellence in guest...
-
Assistant Manager, Guest Experience
1 week ago
Vancouver, Canada Vancouver Aquarium Full timeVancouver Aquarium, one of the many properties owned by Herschend Family Entertainment, prides itself on working towards bringing families closer together and to creating memories worth repeating. Our Core Values - greatly exceeding guest expectations, serving others, creating emotional connections, constantly improving - give us purpose and...
-
Guest Experience Manager
3 weeks ago
West Vancouver, Canada Hollyburn Country Club Full time***: **KEY RESPONSIBILITIES**: - Ensure timely and effective two-way communication between Members, Management and staff - Act as the lead the “Manager on Duty” and manage the MOD program, where the Guest Experience Manager, along with other qualified individuals, are the active floor Manager from 1pm-9pm on weekdays, and 9am-9pm on weekends - Ensure...
-
Guest Experience Supervisor
3 weeks ago
Vancouver, British Columbia, Canada Vanaqua Full timeVancouver Aquarium, one of the many properties owned by Herschend Family Entertainment, prides itself on working towards bringing families closer together and to creating memories worth repeating. Our Core Values – greatly exceeding guest expectations, serving others, creating emotional connections, constantly improving – give us purpose and...
-
Guest Experience Ambassador
3 weeks ago
Vancouver, Canada Vancouver Convention Centre Full timeOur vision is to be the global leader in outstanding venues and events with a mandate to generate economic and community benefit for the people of British Columbia through prudent management of public facilities. The award-winning Vancouver Convention Centre owned and operated by the BC Pavilion Corporation (PavCo), is currently searching for two casual...
-
Guest Experience Ambassador
2 weeks ago
Vancouver, Canada BC Pavco Full timeOur vision is to be the global leader in outstanding venues and events with a mandate to generate economic and community benefit for the people of British Columbia through prudent management of public facilities. The award-winning Vancouver Convention Centre owned and operated by the BC Pavilion Corporation (PavCo), is currently searching for a casual Guest...
-
Member Experience Coordinator
3 weeks ago
Vancouver, Canada Arpeg Full time**Welcome to And-Co!** **Our team is growing again so we're looking for someone like you. We pride ourselves on being local, prioritizing wellness, and ensuring we deliver a great environment to learn, grow, and contribute in ways that play to each of our teams' strengths.**The Member Experience Coordinator plays a pivotal role in ensuring an exceptional...
-
Guest Experience Ambassador
1 week ago
Vancouver, Canada Vancouver Convention Centre Full timeOur vision is to be the global leader in outstanding venues and events with a mandate to generate economic and community benefit for the people of British Columbia through prudent management of public facilities. The award-winning Vancouver Convention Centre owned and operated by the BC Pavilion Corporation (PavCo), is currently searching for casual Guest...