Manager, Shop App

5 months ago

Mississauga, Canada Samsung Electronics Full time

Position Summary

At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people - they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work.

Did we catch your attention yet?

If you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada...and have a ton of fun. then please keep reading

Our Perks:

- Fantastic employee discount on all Samsung products
- Competitive Salary and Performance based incentive plan for all levels
- Employer paid Medical and Dental coverage from day one
- Group RRSP plan that helps you save for the future
- Free on-site gym to get your sweat on
- Subsidized Cafeteria; including free Starbucks coffee/latte machine
- 4-day in-office work schedule Monday through Thursday - with Friday remaining a flex day to work remotely
- Tuition Reimbursement to keep you learning/Access of Samsung U for 24/7 online learning
- Employee Referral program
- we want great talent like you
- Virtual Pet Care-to ensure the well-being and health of your beloved furry companions

Role and Responsibilities

Essential Duties and Responsibilities:

- Responsible for Shop App sales KPIs (Sales target execution, forecasting, P & L, Inventory)
- Define Samsung App Strategy to support the company vision including business objectives, engagement targets and overall KPIs (App downloads, MAU, App Store ratings, Sales etc)
- Develop & drive sales targets by line of business including the various portfolio targets in mobile, electronics, appliances and accessories as a market share leader in the categories
- Develop content strategy, execution and to promote app exclusive opportunities, elevate the experience of our launch product strategy and boost the appeal to our target customer segments
- Align business strategy with Go to market planning cycles, events and seasonality within Samsung ecosystem locally in Canada and Globally for the Brand initiatives
- Lead the short, medium and long-term App roadmap, sprint and deployment planning
- Monitor and manage NPS, App store feedback to build a continuous improvement product management cycle
- Iterate on newly released mobile apps Customer Experience Journey (e.g. Ease of onboarding, login and checkout, sales, support, engagement, omni features)
- Collaborate with DtC marketing team to create a integrated approach for app and push
- Work with marketing counterparts on customer acquisition, retention, and customer loyalty
- Align with the loyalty strategy and integrate the experience through the App
- Provide market sensing, competitive positioning and innovation to continue to expand reach and engagement with Samsung customers, fans and develop new customer development opportunities
- Manage operations of apps including coordinate product changes, sales and events with cross functional teams of Marketing, Product, Analytic and Finance specialists
- Conduct analysis to provide actionable insights that help drive product, marketing and other business decisions
- Understand mobile technology and App ecosystem

Skills and Qualifications

**Education**:

- Bachelor's Degree in Computer Science, Engineering, or Business

Knowledge:

- Strong working knowledge of applicable concepts and methodologies, including A/B testing, events, user funnels, segmentation and data mining
- Excellent analytical, problem-solving and communication skills
- Self-starter; able to work autonomously and on multiple projects
- Strong knowledge of mobile product management principles, mobile first design principles
- Experience leading cross-functional mobile app teams, ideally at a scale where the app has many contributing teams
- Customer-focused, proactive, and results-oriented
- Demonstrated conceptual problem solver that articulates opportunities and solutions
- Exceptional communication skills, with the ability to influence project team members and business stakeholders on key project issues
- Ability to break down and define complex problems, while managing complex cross-functional stakeholder relationships
- Exceptional knowledge of e-commerce, mobile, social, and multi-channel retailing trends

**Experience**:

- A minimum of 5 years of experience in the mobile APP industry
- Experience with analytics platforms
- Experience with native mobile app development and APIs
- Experience in building products at scale within retail or e-commerce environments

Samsung is an equal employment opportunity employer.

Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accomm

  • Copywriter for App, Website, and Social Media

    7 months ago

    Mississauga, Canada Snaplii Full time

    **About Snaplii** Snaplii is a leading Digital Wallet platform that has redefined the way Users and Merchants engage for more efficient communication. Our platform offers value-added features, including secure credit card payments, a curated list of favorite merchants, cash-back card options, data-driven marketing solutions, and a thriving gift card...

  • Shop Manager

    5 months ago

    Mississauga, Canada GIGG EXPRESS INC Full time

    **Job Overview**: We are seeking a highly organized and motivated individual to join our team as a Shop Manager. As the Shop Manager, you will oversee all shop functions, assets, and supervise work activities, equipment preventative maintenance and equipment repairs, ensuring compliance with company and regulatory requirements. We offer Competitive Pay with...

  • Shop Manager

    5 months ago

    Mississauga, Canada MYC Media Full time

    We are seeking an experienced and dedicated Shop Manager to oversee our manufacturing operation. The Shop Manager will play a crucial role in managing staff, overseeing production, ensuring quality, making sure all deadlines are met and optimizing processes for efficiency. Reporting to the General Manager, this role is an opportunity to contribute to the...

  • Shop Service Manager

    5 months ago

    Mississauga, Canada Crown Lift Trucks ULC Full time

    Crown Lift Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs. Crown Lift Trucks Canada operates eight full-service branches in both Ontario and Quebec offering complete service solutions including maintenance programs, parts supply, and...

  • Fabrication Shop Manager

    5 months ago

    Mississauga, Canada RS Breakers and Controls Full time

    RS Breakers & Controls is an Original Equipment Supplier that provides excellent customer service and customized solutions. Our 35,000-square-foot warehouse stocks over 100,000 products, including MCC wrapper/buckets, panel switches, circuit breakers, bus plugs, distribution panel boards, and so much more. We stock products of all amperages and voltages to...

  • Shop Manager

    5 months ago

    Mississauga, Canada Trafalgar contracting Full time

    **MUST HAVE INSURANCE CLAIM AND COMMERCIAL MANAGING EXPERIENCE** **Responsibilities**: - Manage day-to-day operations of the shop, including opening and closing procedures - Provide excellent customer service and ensure customer satisfaction - Oversee inventory management, including ordering and restocking products - Train and supervise shop staff,...

  • Shopping Campaign Manager

    3 months ago

    Mississauga, Canada Hewlett Packard Full time

    HP Inc. is a founder of Silicon Valley and has been building the technology that enables innovators to transform the world since the first microchip. But no matter how good our technology products are, they risk sitting idle. The Shopping Campaign Manager will be responsible for the strategy, implementation, analysis, and optimization of...

  • Apps Support Intmd Analyst

    2 months ago

    Mississauga, Canada Citi Full time

    The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives...

  • Wireless Retail Store Manager

    5 months ago

    Mississauga, Canada The Mobile Shop Full time

    **Join Our Team as a Wireless Store Manager at The Mobile Shop!** **About The Mobile Shop**: At The Mobile Shop, we're dedicated to connecting Canadians with the latest and most innovative mobile devices and rate plans available in the market. We take pride in our dynamic team of Mobilists (Wireless Store Managers and Wireless Sales Representatives) who...

  • Machine Shop Operations Manager

    2 weeks ago

    Mississauga, Ontario, Canada ESS Corp Full time

    Job Title: Machine Shop Operations ManagerJob Summary:ESS Corp is seeking an experienced Machine Shop Operations Manager to join our team. The successful candidate will be responsible for overseeing the daily operations of our machine shop, ensuring efficient production processes, and supervising a team of skilled technicians. Key Responsibilities:Estimate...

  • Woodworking Shop and Install Manager

    3 weeks ago

    Mississauga, Ontario, Canada Closet Factory - Toronto Central Full time

    Woodworking Shop and Install ManagerWe are seeking a highly skilled and experienced Woodworking Shop and Install Manager to join our team at Closet Factory - Toronto Central. As a key member of our management team, you will be responsible for overseeing the daily operations of our woodworking shop and installation team.Key Responsibilities:Direct and manage...

  • Ecommerce Manager

    1 month ago

    Mississauga, Canada A1 Cash and Carry Full time

    **Job Overview** - **Responsibilities** Drive eCommerce sales and profitability with targeted strategies. - Manage technology stack and mobile app to align with business goals. - Enhance UI/UX for seamless shopping and user engagement. - Use PIM software to maintain effective product display pages. - Oversee operations and customer service to boost...

  • Machine Shop Operations Manager

    3 weeks ago

    Mississauga, Ontario, Canada Mancor Industries- Royal Windsor Drive Full time

    Mancor Industries- Royal Windsor Drive is seeking a skilled Machine Shop Operations Manager to oversee the daily operations of our CNC machining department. The ideal candidate will have a strong background in machine shop management, with experience in estimating costs, preparing production reports, and supervising a team of 5-10 people.The successful...

  • Shop Coordinator

    5 months ago

    Mississauga, Canada Melrose Paving Full time

    Melrose Paving a mid-size (and growing!) construction company, located in the heart of Mississauga, is looking for a **Shop/Fleet Coordinator **to join their team! Reporting directly to the Shop/Fleet Manager, this position demands someone who is organized, self-directed, self-motivated, has the ability to multi-task and has a solid understanding of shop and...

  • Shop Assistant

    5 months ago

    Mississauga, Canada Luna Ink Limited Full time

    Job Summary: We are seeking a detail-oriented and client-focused Shop Assistant to join our team. As a Shop Assistant, you will assist clients with checking in for their appointment with their artist, handle transactions, and maintain a positive experience for our clients by providing world class service while their in the shop. This is a great opportunity...

  • Shop Foreman

    4 days ago

    Mississauga, Canada Paragon Heating & Aircondition Full time

    **Job Summary** **Duties** - Supervise shop staff and ensure adherence to safety protocols and company policies. - Oversee project timelines, ensuring that all tasks are completed on schedule. - Utilize construction estimating techniques to prepare accurate project budgets. - Review and interpret schematics and blueprints to guide project execution. -...

  • Shop Supervisor

    5 months ago

    Mississauga, Canada GIGG EXPRESS INC Full time

    GIGG Express Inc. is looking to hire a team-oriented Shop Supervisor to join our Shop Department. In this role, the Shop Supervisor oversees shop functions, assets, supervises work activities, equipment preventative maintenance and equipment repairs, ensuring compliance with company and regulatory requirements. **Shift: Evening, 5pm start, (6 days, Monday...

  • Shop Supervisor

    3 months ago

    Mississauga, Canada GIGG EXPRESS INC Full time

    GIGG Express Inc. is looking to hire a team-oriented Shop Supervisor to join our Shop Department. In this role, the Shop Supervisor oversees shop functions, assets, supervises work activities, equipment preventative maintenance and equipment repairs, ensuring compliance with company and regulatory requirements. **Shift: Evening, 4pm start, Monday -...

  • Shop Supervisor

    2 months ago

    Mississauga, Canada GIGG EXPRESS INC Full time

    GIGG Express Inc. is looking to hire a team-oriented Shop Supervisor to join our Shop Department. In this role, the Shop Supervisor oversees shop functions, assets, supervises work activities, equipment preventative maintenance and equipment repairs, ensuring compliance with company and regulatory requirements. **Shift: Evening, 4pm start, Monday -...

  • Automotive Repair and Service Shop Manager

    3 weeks ago

    Mississauga, Ontario, Canada MBMR AUTO SERVICE INC. Full time

    Job SummaryWe are seeking a highly skilled and experienced Automotive Repair and Service Shop Supervisor to join our team at MBMR AUTO SERVICE INC. The successful candidate will be responsible for overseeing the daily operations of our shop, ensuring that all tasks are completed efficiently and effectively.Key ResponsibilitiesSupervise and coordinate the...