Client Advisor/vendeur, Montreal

2 months ago

Montréal, Canada Christian Louboutin Full time

**Client Advisor**
- **Vendeur**_
- **_ _traduction en francais ci-dessous (For French translation, please see below)_

**Overview**:Under the leadership and guidance of Management, the Sales Associate is responsible for providing outstanding customer service, building and maintaining a loyal client base, providing clients with product knowledge, informing clients of new arrivals and working as part of a team to meet individual, boutique and brand objectives.
- **Description de l’emploi**:_ _Sous la direction et les conseils d’un manager, la fonction du vendeur sera d’offrir un excellent service à la clientèle, bâtir et maintenir une clientèle fidèle, conseiller les clients sur les produits, les informer de l’arrivée de nouveaux produits, travailler au sein d’une équipe, et réaliser les objectifs établis par la marque._

**Responsibilities**:

- **Responsabilités**:_
- Exceeding and maintaining sales goals set by management team
- _Dépasser et maintenir les objectifs de ventes établis par l’équipe de management_
- Provide excellent customer service and maintaining strong client relationships
- _Offrir un excellent service client et maintenir une solide relation avec la clientèle_
- Commitment to building customer relationships and loyalty through personal interaction and the maintenance of a client file
- _Déterminée à bâtir une clientèle fidèle et loyale à l’aide d’échanges interpersonnels_
- Follow up on all client issues such as shipment orders and consignment
- _Assurer le suivi de la livraison des commandes et consignations des clients_
- Demonstrate knowledge of product and utilizes this knowledge to build sales
- _Faire preuve de connaissance du produit et l’utiliser afin de générer des ventes_
- Expert in product information & understanding the features and benefits of our brand
- _Expertise en matière d’information de produit et assimiler les particularités/atouts de notre marque_
- Working with fellow associates as a team in order to complete tasks and achieve goals
- _Travailler au sein d’une équipe afin d’achever des taches et accomplir des objectifs_
- Maintaining an organized inventory and assisting manager with daily boutique operations
- _Maintenir le stock en ordre et assister le manager avec les opérations quotidiennes de la boutique_
- Ability to handle large sums of money, deposits and all cash desk operations
- _Capacité à gérer d’importantes sommes d’argent, acomptes, et toutes opérations de caisse_
- Outreach to clients events such as sale, fashions night out and special in store events
- _Informer les clients concernant spécifiques évènements, comme les soldes, « Fashions Night Out », et d’autres évènements en magasin_
- Deliver a pleasant customer experience with each customer interaction
- _Offrir une expérience plaisante à chaque échange avec les clients_

**Skills and Requirements**:

- **Compétences requises**:_
- 6 + years of experience in Sales or similar role
- _Minimum 6 ans d’expérience dans la vente ou rôle similaire_
- Must be bilingual in English and French
- _Doit etre bilingue en anglais et francais_
- Strong knowledge of Microsoft Outlook, Excel, and Cegid
- _Solide connaissance de Microsoft Outlook, Excel, et Cegid_
- Attention to detail accompanied by a strong understanding of the importance to protect the Christian Louboutin business strategies and plans
- _Sens du détail et de la confidentialité relative aux stratégies commerciales de Christian Louboutin_
- Proven leader; consistently a top seller with a desire to grow
- _Faire preuve de leadership, maintenir une performance de vente consistante avec l’ambition d’évoluer_
- Ability to communicate (both written and oral) effectively with clients, coworkers and management; follows professional presentation
- _Forte habilité à communiquer (écrit et oral) avec les clients, collègues et management; apparence professionnelle_
- Ability to handle large sums of money, deposits and all cash desk operations
- _Capacité à gérer d’importantes sommes d’argent, acomptes, et toutes opérations de caisse_
- **Our Business and our Values**:_
- Christian Louboutin, created in 1991 in Paris, is a global luxury brand leader when it comes to shoes for women and men and leather goods. Christian Louboutin is also renowned for its iconic red sole, imagined by Mr. Christian Louboutin himself, a year after the creation of the brand. The brand has more than 160 Boutiques in 38 countries featuring the signature shoes such as the iconic pumps, sneakers and loafers alongside the seasonal collections for women, men and accessories. Christian Louboutin imagines collections through a large spectrum of inspirations emanating from his love of Paris, his travels, and his passion for art and craftmanship. 2014 welcomed the launch of Christian Louboutin Beauté with the iconic Rouge Louboutin nail and lip colour._
- **Our people are at the heart of our bran

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