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Warehouse Customer Service
4 weeks ago
**Job Summary**:
Customer Service Coordinator is responsible for liaising between our customer and our warehouse staff, utilizing communications, professional business conduct and our customers’ Warehouse Management System.
**Responsibilities**:
- Keep open lines of communication with our customer
- Work with our team to process customer's requests
- Work with carriers to ensure deliveries or pick ups are scheduled as required
- Inventory control.
- Provide highest level of customer service
- Update shipping reports
- Record keeping for temporary workers hours
- Maintain data necessary for monthly invoicing and KPI’s
- Order necessary warehouse & shipping supplies for DC & EC operations
- Order office supplies when needed
- Coordinates with NECA ISD for any related WMS requests for new warehouse customers
- Adhere to all company policies, procedures, objectives and business ethics
- Various other tasks as may be required
We thank all applicants for your interest in Nippon Express, however only those selected for interview will be contacted.
**_ Nippon Express is an equal opportunity employer committed to an inclusive and barrier-free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation._
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