Server
1 week ago
At SOFRAM, we take pride in serving exceptional Mediterranean cuisine with a focus on outstanding guest experiences. Our mission is to ensure that every guest leaves with a smile, and we are looking for enthusiastic and dedicated servers to join our dynamic team. If you are passionate about hospitality and love working in a fast-paced environment, this could be the perfect opportunity for you
**Position Type**: Full-Time & Part-Time (Weekend availability required)
**Location**: SOFRAM, 8707 Dufferin St., Thornhill, ON
**Key Responsibilities**:
- Welcome and assist guests with a warm, friendly attitude to ensure they feel valued and comfortable.
- Accurately take food and drink orders, answer any questions, and offer menu recommendations.
- Serve food and beverages promptly, ensuring guests’ satisfaction by checking in regularly.
- Address customer concerns or complaints professionally, ensuring a positive experience.
- Work collaboratively with fellow team members, including servers and kitchen staff, to deliver seamless service.
- Maintain cleanliness and organization in the dining area, including tables, service stations, and overall restaurant environment.
- Accurately issue bills, process payments, and handle cash transactions.
- Complete side duties, such as cleaning, restocking supplies, and ensuring the restaurant is ready for the next shift.
- Take on additional tasks as needed to support daily operations.
**Must-Haves**:
- Fluent in English with excellent communication skills.
- Valid Ontario Smart Serve Certificate is a MUST.
- Flexible availability, including afternoons, evenings, weekends, and holidays.
- Quick learner, with the ability to take direction and demonstrate initiative.
- Ability to thrive in a fast-paced environment and handle multiple tasks efficiently.
- Reliable and punctual, with dependable transportation.
- Positive attitude and ability to engage with guests in a friendly and professional manner.
- Experience or willingness to learn how to use restaurant software (POS systems).
**Preferred Experience**:
- At least 1 year of prior experience as a server in a restaurant setting is required.
**Job Types**: Full-time, Part-time
Pay: $17.55 per hour
Additional pay:
- Tips
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
**Experience**:
- Customer Service: 2 years (preferred)
- Serving: 1 year (preferred)
Licence/Certification:
- Ontario Smart Serve (preferred)
Work Location: In person
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