Concession Lead

**Join our drop in job fair happening at Meridian Centre, 1 David S. Howes Way, St. Catharines, ON L2R 0B3**

**Time slots include**:
**Wednesday August 23 - 4:00pm - 7:00pm**
**Thursday August 24 - 12:00pm - 3:00pm**
**Wednesday August 30 - 4:00pm - 7:00pm**
**Thursday August 31 - 12:00pm - 3:00pm**

**Please bring a copy of your resume & be prepared for on the spot interviews with our Food & Beverage team**

**Summary**
**Essential Duties and Responsibilities**
- Supervises Quick Service food and beverage operations including Concessions, Hawkers, Bars, and In Seat Service as per event needs.
- Supervises food and beverage employees in the preparation, production, service, storage and clean up of all food and beverage operation areas and services.
- Assists in the training of food and beverage employees engaged in the preparing and cooking of foods to ensure high quality, efficient and profitable food service.
- Understand all menus, product offerings, packaging, and pricing and ensures all food and beverage outlets have proper displays and merchandise.
- Directs storage, prep, service, and clean up of food and beverages to employees for events.
- Develops position charts for employees and assigns staff to workstations to meet business needs.
- Reconciles sales, tabulates receipts, and balances accounts from Point-of-Sale and electronic payment terminals.
- Facilitates event cash operations with department managers and finance department.
- Inventories supplies on hand at end of each shift or other designated period.
- Works within guidelines and established food and labor costs.
- Manages the scheduling process for staff of 100-150 members, based on event needs and demands.
- Involved in the coordination of interviews, recruiting, retention and training of new team members.
- Thoroughly and accurately uses applicable Purchasing Systems, Point-of-sale, and Timekeeping systems
- Ensure consistent compliance with the A.G.C.O. and company policies regarding alcohol management.
- Ensure consistent compliance with all OHSA laws and regulations and company health and safety policies, programs, and procedures.

**Supervisory Responsibilities**
Under the direction of Food and Beverage Managers, the Concessions Supervisor carries out supervisory responsibilities in accordance with ASM Global's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

**Education & Experience**
- Highschool Diploma (or equivalent) required
- Previous supervisory experience in a food and beverage environment, and/or secondary education completed or ongoing in Hospitality or Culinary programs are considered assets.

**Skill and Abilities**
- Ability to function in a fast-paced, team-oriented environment
- Ability to work under pressure, prioritize tasks and meet deadlines.
- Ability to spot and resolve problems efficiently
- Ability to train workers in preparation of foods to ensure high quality, efficient and profitable food service.
- Excellent communication skills, both verbally and written.
- Exceptional customer service skills, guest orientated, and service minded
- Ability to make quick, perform basic arithmetic and logical decisions.

**Certificates, Licenses, Registrations**
- Smart Serve certified.
- Food Safety certified.

**Physical Demands**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific physical demands for this job include close vision for review of information on a PC monitor, as well as hard copy output. In addition, regular use of hands for typing, reaching and handling products and equipment. While performing the duties of this job, the employee is to wear a mask for the duration of their shift and is regularly required to stand, walk, and lift and /or move up to 50 pounds.

**Other Requirements**

**Job Type**: Part-time

**Salary**: $17.50 per hour

Schedule:

- Evening shift
- Weekends as needed

Supplemental pay types:

- Tips

Licence/Certification:

- Smart Serve (preferred)
- Food Safety Certification (preferred)

Work Location: In person