Automotive Service Advisor

2 weeks ago


Abbotsford, Canada Abbotsford Nissan Full time

Abbotsford Nissan, a family owned and operated new car dealership in the Fraser Valley is seeking a Service Advisor. Previous experience on the service counter in an automotive repair facility is required. If you have minimum 1 year experience and are a motivated, team oriented individual, then this position is for you. Please submit resume with references.

**WE OFFER**:

- Medical Plan
- Dental Plan
- Basic Life Insurance
- Employee Life Management Program
- Excellent Culture
- Family atmosphere
- Great opportunity for growth and a long career

**RESPONSIBILITIES**:

- Greet customers promptly in a friendly manner
- Obtain customer and vehicle information
- Provide excellent customer service to all customers
- Clearly report all vehicle symptoms as described by the customer
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Explain all completed work and charges to customers

**REQUIREMENTS**:

- Proven record of achieving exceptional Customer Satisfaction
- Previous service advisor experience
- A desire for a long term career with a growing organization
- Personal and professional integrity

**What We offer**
- Positive company culture
- Career growth opportunities
- Competitive compensation and benefits
- Work-life balance
- Meaningful and challenging work
- Strong leadership and support
- Team collaboration and camaraderie
- Social responsibility and ethics
- Innovative and forward-thinking
- Employee recognition and rewards

**What we Value**:

- Relevant skills and qualifications
- Experience: Relevant work experience or practical knowledge that can be applied to current or similar roles.
- Education and certifications
- Adaptability and flexibility - Willingness to take on new responsibility or other roles.
- Communication skills: Strong verbal and written communication skills are crucial for effective collaboration and customer interactions.
- Teamwork and collaboration
- Leadership potential
- Initiative and self-motivation
- Cultural fit: Personality, work style, and values align with the company's culture.
- Problem-solving ability
- Positive attitude and enthusiasm
- Work ethic and reliability
- Strong Commitment to Customer Satisfaction

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$75,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Store discount
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Overtime

Supplemental pay types:

- Bonus pay
- Commission pay

**Experience**:

- automotive service advisor: 1 year (required)

Work Location: In person



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