Incident Reporting Center Security Operator

3 weeks ago

Waterloo, Canada Allied Universal Full time

Overview:
We are North America’s leading security services provider with over 300,000 phenomenal employees. At Allied Universal®, we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. For all full-time positions, we offer medical, dental, and vision coverage, life insurance, employee assistance programs, and more We also offer company paid uniforms and part-time and flexible schedules

**Job Description**:
Allied Universal is seeking** **Incident Reporting Center Security Operator** in Waterloo, Canada**.**
- Excellent starting pay $24.35 - $26.00
- Full Time Permanent
- Endless Growth Opportunity
- Extended Health Benefits

**About the Role**

The incidents being responded to can carry significant risk that, if not addressed appropriately, could result in client/employee impact, costs to recover and/or reputation/regulatory/legal/compliance impact. These incidents can involve issues which are rapidly evolving/changing and complex, requiring a need for creativity/innovation and lateral thinking to address unique operational issues and concerns. The role works with people at all levels in the organization and expectations include a hands-on teamwork approach to solving problems

**What will you do?**
- Work primarily on a computer in an office-based environment.
- Perform effective data entry.
- Prepare and distribute detailed, accurate incident notices which are read by senior leaders.
- Global alarm monitoring and response dispatch; across multiple time zones.
- Engage emergency services such as police, ambulance, and fire departments, as needed.
- Monitor employee and Executive travel.
- Create detailed and accurate incident reports to document incidents.
- Coordinate responses to critical, sometimes life-threatening events.
- Operate a variety of computer-based security technologies.

**What You Need to Succeed**
- Be at least 18 years of age with high school diploma or equivalent.
- Be legally entitled to work in Canada.
- Ability to obtain Reliability Status security clearance within 3 months.
- Security Guard license.
- Degree or diploma in physical and/or information security, investigations, or risk management; or comparable professional education/training in a field relevant to security or investigation management.
- Exceptional verbal, written and interpersonal communication and report writing skills.
- Outstanding ability to professionally and courteously deal with all levels of personnel and the general public.
- Extensive proficiency with the Office suite of products (Outlook, Word, and Excel).
- Demonstrated sensitivity to issues of ethics, diversity, equity, and harassment in the workplace.
- Good judgement, the ability to multi-task, be team oriented, organized, and adaptable.
- High degree of resiliency and calm when faced with stressful, crisis events.
- Strong self-awareness, the ability to objectively evaluate yourself and your abilities, as well as openly accepting of feedback from those around you.

**Preferred Attributes**
- Experience with CCURE 9000, Perspective, and other security technologies.
- Experience in a call center environment.
- 2-3 years of experience within a corporate, government security or risk department.
- A recognized professional designation in physical and/or information security.
- Private Investigator license.
- Introductory level familiarity with the Intelligence Cycle, investigations, and open-source intelligence.
- Analytical thinking with a curious mind-set.

**Interview Process**
- As a condition of employment, employee must successfully complete a background check.
- The interview process will include a written component.

Closing:
Requisition ID: 2023-943845

  • Incident Reporting Centre Specialist

    4 weeks ago

    Waterloo, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Security Guard

    7 days ago

    Waterloo, Canada Barber Collins Security services Ltd. Full time

    Barber Collins Security is looking for a long term full time guard to work security / Reception for a research facility in Waterloo.. **ONLY APPLY IF YOU CAN WORK THE POSTED HOURS LONG TERM.** Total 64 hours every 2 weeks Shifts Based on a 2 week rotation Week 1 Tues, Wed, Thur 3pm-11pm Saturday 7a-3p and Sunday 7a-3p Week 2 Tues, Wed, Thur...

  • Security/motor Patrol Guard

    4 weeks ago

    Waterloo, Canada Barber Collins Security services Ltd. Full time

    Preference will be given to those who have education in Protection, Security and Investigations, Police Foundations, or an education similar. First aid certification is required. Use of force training is preferred. **Must have a full G class driver's license as you will be operating a company vehicle.** **Shifts**: - *Based on a mandatory 2-week...

  • Security Guard

    6 days ago

    Waterloo, Canada Barber Collins Security services Ltd. Full time

    Barber Collins security is looking for a full time Security Guard to work during every week and during the week. **Shifts**: Friday to Tuesday from 4 pm to 12 am midnight - 40 hours per week - Every weekend **Responsibilities**: - Protect company’s property and staff by maintaining a safe and secure environment. - Conduct regular foot patrol that are...

  • Security Guard

    7 days ago

    Waterloo, Canada Barber Collins Security services Ltd. Full time

    Barber Collins security is looking for a full time Security Guard to work nights during the week and weekends. **Shifts** *Shifts have a mandatory 2-week rotation **Week 1 (40 hours)**: Sunday to Thursday from 10:30 pm to 6:30 am **Week 2 (40 hours)**: Friday and Saturday from 10:30 pm to 6:30 am Tuesday to Thursday from 10:30 pm to 6:30...

  • Reception / Security Guard Weekend Nights

    3 days ago

    Waterloo, Canada Barber Collins Security services Ltd. Full time

    **Job description** Barber Collins Security is looking for a long term Part time guard to work security / Reception for a research facility in Waterloo.. **ONLY APPLY IF YOU CAN WORK THE POSTED HOURS LONG TERM.** Total 16 hours per week Every Friday and Saturday 11pm to 0700am **Duties**: **Responsibilities**: - Conduct regular foot patrols that are...

  • Transit Security Guard

    2 days ago

    Waterloo, Canada Barber Collins Security services Ltd. Full time

    Reporting through the Transit Security & Fare Enforcement Supervisor, to the Contract Administrator, Security Investigations / Fare Enforcement Coordinator and Project Manager. Transit Security is responsible for ensuring the safety and security for Grand River Transit and Region of Waterloo properties and assets. Transit Security also acts as a Transit...

  • Mobile Security Patrol Guard

    6 days ago

    Waterloo, Canada Barber Collins Security services Ltd. Full time

    **Job description** Barber Collins Security is looking to hire 2 Mobile Patrol guards for it's industrial security patrol division. Job description - Combination of Night and Afternoon shifts - 75-80 hours per 2 weeks - **Includes most weekends**: - Provide outstanding and personalized customer service as a front-line representative of our client’s...

  • Security Guard Mobile Patrol

    7 days ago

    Waterloo, Canada Barber Collins Security services Ltd. Full time

    Barber Collins Security is looking to hire an Experienced Mobile Patrol guard for it's industrial security patrol division. Job description - Combination of Night and Afternoon shifts - 75-80 hours per 2 weeks - **Includes most weekends**: - Provide outstanding and personalized customer service as a front-line representative of our client’s...

  • Lead Security Analyst

    4 days ago

    Waterloo, Canada opentext Full time

    **OPENTEXT** OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...

  • On-Site Call Center Operations Coordinator

    5 days ago

    Waterloo, Canada Equest Full time

    Position Summary: The Operations Coordinator supports the daily operations performance of the call center team. This includes the analysis and review of the day-to-day operation Overall Responsibilities: • Lead, manage and develop team through interactions and motivation• Foster a culture of team spirit and hospitality• Highly visible and accessible...

  • Information Security Consultant

    4 weeks ago

    Waterloo, Canada eSentire Full time

    About eSentire Founded in 2001, the company’s mission is to hunt, investigate and stop cyber threats before they become business-disrupting events. Combining cutting-edge machine learning XDR technology, 24/7 Threat Hunting, and proven security operations leadership, eSentire mitigates business risk and enables security at scale. The Team eSentire...

  • Operations Manager

    3 weeks ago

    Waterloo, ON, Canada Majorel Full time

    We design, build, and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 63,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential...

  • Security Guard Casual Relief

    3 days ago

    Kitchener-Waterloo, Canada Barber Collins Security services Ltd. Full time

    Barber Collins is looking for Casual / Relief guards to cover sick and vacation shifts at sites around Waterloo Region and the Guelph Area. - **Must be able to work 12 hr day shifts and Night shifts during the week**: - **Must have a personal vehicle as shifts are not on bus routes**: - **Must be able to work over 24 hrs a week if needed.** **APPLICANTS...

  • Full Time Security Dispatch | Conestoga Colleges

    1 day ago

    Waterloo, ON, Canada Paragon Security Full time

    *Position: *Security Dispatcher*Site: *Conestoga College*City: *Kitchener / Waterloo*Job Type: *Full time, Permanent*Hours: *Continental Days and Afternoons.*Pay Rate: *$22.55/hr (Pay rate based on experience and successful completion of a 3-month probationary period)*Required Experience:** Minimum of 1 year experience as security dispatcher (high volume...

  • Airport Security Guard

    6 days ago

    Waterloo, Canada Barber Collins Security services Ltd. Full time

    Barber Collins is looking for a part time security guard who can interact regularly and confidently with the public. The guard would be required to assist the passengers/customers while working closely and following instructions of other fellow guards. **Shifts**: - **all shifts are based on a mandatory 2-week rotation**_ Friday night into Saturday...

  • Security Response Analyst Ii

    7 days ago

    Waterloo, Canada BlackBerry Full time

    Worker Sub-Type: Regular **Job Description**: Security Response Analyst II BlackBerry® AI-Driven Cybersecurity protects organizations with a modern unified endpoint security solution. Our end-to-end approach to cybersecurity is deeply rooted in Cylance AI and machine learning, providing enhanced visibility and protection against current and future...

  • Full Time Security Dispatch | Conestoga Colleges

    1 day ago

    Kitchener-Waterloo, Canada Paragon Security Full time

    *Position: *Security Dispatcher*Site: *Conestoga College*City: *Kitchener / Waterloo*Job Type: *Full time, Permanent*Hours: *Continental Days and Afternoons.*Pay Rate: *$22.55/hr (Pay rate based on experience and successful completion of a 3-month probationary period)*Required Experience:** Minimum of 1 year experience as security dispatcher (high volume...

  • Full Time Security Dispatch | Conestoga Colleges

    1 day ago

    Kitchener-Waterloo, Canada Paragon Security Full time

    *Position: *Security Dispatcher*Site: *Conestoga College*City: *Kitchener / Waterloo*Job Type: *Full time, Permanent*Hours: *Continental Days and Afternoons.*Pay Rate: *$22.55/hr (Pay rate based on experience and successful completion of a 3-month probationary period)*Required Experience:** Minimum of 1 year experience as security dispatcher (high volume...

  • Full Time Security Dispatch | Conestoga Colleges

    1 day ago

    Kitchener-Waterloo, Canada Paragon Security Full time

    *Position: *Security Dispatcher*Site: *Conestoga College*City: *Kitchener / Waterloo*Job Type: *Full time, Permanent*Hours: *Continental Days and Afternoons.*Pay Rate: *$22.55/hr (Pay rate based on experience and successful completion of a 3-month probationary period)*Required Experience:** Minimum of 1 year experience as security dispatcher (high volume...