Maintenance Technician

4 months ago

Toronto, Canada Tricon Residential Full time

locations- Toronto, ON- time type- Full time- posted on- Posted Today- job requisition id- JR102477- Founded in 1988, and headquartered in Toronto, Tricon Residential is one of North America’s preeminent rental housing providers.
- Tricon was one of the first movers to enter Toronto’s purpose-built rental apartment sector with scale in 2016 and is developing the highest quality multi-family portfolio in North America’s fastest growing city. Tricon is the leader and most active developer in the marketplace with a 6,000+ pipeline of new units. At Tricon, we are reimagining rental living - Tricon properties are concentrated in prime downtown Toronto locations, and are defined by design excellence, signature resort-quality amenities, exceptional customer service, and lifestyle programming that fosters connections and builds community. To learn more, please visit:
- Tricon Residential Toronto- Job Description

Located within the Canary District Masterplan, Canary Landing is a 12-acre, 2,500 unit purpose-built rental apartment community that will deliver in phases starting in 2023 through 2025, and is being positioned in the marketplace as Toronto’s most livable community. Canary Landing’s outstanding location (proximity to downtown core, Distillery District, Corktown Common, Don River Valley ravine system), acclaimed Danish architecture, and vibrant public realm prioritizes the pedestrian experience. Canary Landing will feature both market and affordable rental suites that accommodate different lifestyles and budgets, resort-quality amenities, and offer an elevated service experience through technology and lifestyle programming. Built to LEED Gold certification, Canary Landing is designed to bring people together and create community.

The Maintenance Technician, reporting to the Maintenance Manager, is a professional with a practical mind and attention to detail. The role is responsible for ensuring maintenance repairs are completed on a timely basis to ensure resident satisfaction and safety is in alignment with procedures and service level agreements.

This position will work at our brand new property, Birch House. 100 Mill St
Toronto, ON M5A 2Z8
- Customer Service
- Act with integrity and demonstrate support for our core values
- Maintain an overall focus on enhancing the resident experience
- Communicate with residents on the status of maintenance repairs, in a timely, courteous and professional manner
- Demonstrate and maintain professional relationships with internal team members, direct reports, leadership, and vendors
- Provide exceptional customer service when interacting with residents and vendors Courteous and prompt communication with team members and management- Maintenance- Respond to service requests in a professional and timely manner
- Perform general and specialized maintenance requests which can include but is not limited to the following: minor plumbing, electrical, HVAC, carpentry, and renovation (drywall, painting, flooring, and/or cabinetry) repairs
- Ensure maintenance repairs are completed on a timely basis to ensure resident satisfaction and safety (within 24 hours)
- Take initiative to correct deficiencies, as necessary
- Respond to after-hours calls when on call
- Ensure proper workflow for all maintenance work orders are completed
- Maintain a clean work environment
- Monitor external contractor progress
- Utilize technology to accurately drive productivity and continuous improvement for maintenance service delivery
- Complete maintenance logs and ensure accuracy and compliance to company policy
- Other duties as required
- Health & Safety- Ensure all vendors and contractors comply with the established health and safety legislation and policy, and immediately address any infractions, hazardous conditions, or damaged equipment
- Follow prescribed Personal Protective Equipment (PPE), health and safety regulations and procedures in compliance with Ministry of Labour laws
- Ensure compliance with all legislation, including but not limited to, the Residential Tenancies Act, Employment Standards Act, Fire Code, and Ontario’s Occupational Health and Safety Act
- Administration and Reporting- Document and report all maintenance work order records electronically via Mobile Doorman in a timely manner
- detail work completion or if outside contractor work is required to complete the maintenance work order
- Qualifications:

- High school diploma required, College diploma or trades certification in relevant field preferred.
- Skilled in repair and maintenance of building systems, including, but not limited to minor plumbing, electrical, mechanical, HVAC and miscellaneous renovation repairs.
- Self-starter with high degree of initiative, agility, flexibility, and professionalism.
- Exceptional communication (written and verbal) and interpersonal relationship skills.
- Intermediate level knowledge of MS Office and basic knowledge of Yardi an asset.
- Ability to work with a diverse gro

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