Cemetery Service Counsellor

7 months ago


Ottawa, Canada Pinecrest Remembrance Services Ltd. Full time

We’re a local Ottawa family owned and operated full-service cemetery and funeral home. Proudly serving our local and surrounding communities, we pride ourselves in providing quality and personalized services, coupled with caring and experienced professionals who look after families in need throughout our community. Pinecrest Remembrance Services continues its 98-year-old traditional of serving families by expanding further in Ottawa’s west end by opening a new funeral home location, celebration center and cemetery office at our ever expanding Highland Park Cemetery, in Carp.

The responsibilities of a Cemetery Services Counsellor include:
Requirements & Qualifications:

- Minimum of high school diploma
- Minimum 2 years of sales experience is preferred, but not mandatory
- Can work in a fast paced, timeline driven and multitasking environment
- Basic computer and technology skills (familiar with the Microsoft Office suite)
- Excellent communication and listening skills
- Have a high attention to detail and organizational skills
- Critical thinking skills
- Compassionate and professional demeaner
- Have a high level of integrity
- Dedication to be successful and desire to help others
- Bilingualism is an asset (but not required)
- Desire to earn a competitive income
- Ability to work well in a team, as well as independently
- Creative, outgoing, and energetic
- Comfortable speaking to groups of people
- Driver’s license with a good driving record
- Must be able to pass a police background check
- Solid work history
- Able to work every third (3rd) weekend and be on-call

Some perks we offer:

- Health and dental benefits
- RRSP with company % matching
- Cellphone allowance
- Clothing allowance
- Dry cleaning
- Complimentary Friday lunches bi-monthly

**Job Type**:

- Full-time

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off (holidays, sick days)
- RRSP match (% match)

Schedule:

- Full time, 3 week rotation with days off in lieu
- Work will/may be required on days that are statutory holidays

Compensation:

- Base salary plus commission, possible bonuses
- Compensation range is from $30,000.00 - $80,000.00 per year (including commission)

Location of employment:

- Onsite/in the office
- Pinecrest Remembrance Services, 2500 Baseline Road, Ottawa, ON, K2C 3H9

**Benefits**:

- Dental care
- On-site parking
- Paid time off
- RRSP match

Schedule:

- 8 hour shift
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Can you multitask and work under pressure?
- Do you consider yourself to be professional?

**Experience**:

- Customer service: 3 years (preferred)
- Customer support: 3 years (preferred)
- Sales: 2 years (preferred)

Work Location: In person



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