Customer Service Representative

5 months ago

Orillia, Canada ProResp, Inc. Full time

**Client Service Representative (Medical Administration)**
**Location**:Royal ProResp (Orillia, Ontario)**
**Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm)
**Salaried position**:Starting around $23-24/hr

**What We Offer**:

- Full time, reliable employment with consistent office hours
- 3 weeks paid vacation to start
- Comprehensive benefits including health and dental, pension, EAP (Employee Assistance Program), health spending account and more
- Paid sick days and annual wellness/floater day
- Annual incentive payment pro-gram
- Company growth incentive program
- Providing a voice in employee surveys and open-door dialogue
- Annual performance and salary reviews
- Challenging careers that impact patient care and the opportunity to learn constantly
- A positive, ethical and socially inclusive work environment that is supportive of professional development

**Your Responsibilities**:

- Intake of new patients and maintenance of electronic patient records
- Provide high quality customer service both in-person and on the phone in a fast-paced environment with multiple priorities and competing demands.
- First point of contact for service requests; liaise between patients and staff providing services in community: appointments and scheduling, products, and general information.
- Process referrals, orders, and triage priorities as appropriate
- Resolve customer concerns with empathy and compassion while adhering to established procedures.
- Process client purchases and complete necessary invoicing, control accounts receivable
- Maintain inventory of in-stock respiratory products and equipment, office supplies, perform daily receiving and participate in regular inventory counts

**Role Requirements**:

- 3 + years’ experience with front line administrative support role.
- Strong skills in general office procedures such as electronic and paper patient records/file management, accounts receivable, invoicing, and inventory management
- English communication skills, situational sensitivity with patients, families, and referral sources
- Demonstrated self-management and self-motivation skills, with the ability to work independently as well as part of a team
- Medical terminology experience/education preferred.

**Education**: High School required. Post-secondary education preferred.

ProResp Inc. is an equal opportunity employer. We will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Should any applicant require accommodation or interview processes, please contact Human Resources at 519-686-2615.

HOpcrnnOM6

  • Customer Service Representative

    5 months ago

    Orillia, Canada Mr. Appliance Full time

    Do you enjoy working in a fast paced environment? Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community? If you value working with people you actually like, having fun while you work, and protecting...

  • Customer Service Representative

    3 weeks ago

    Orillia, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Orillia is looking for a highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, handling customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and...

  • Customer Service Representative

    3 weeks ago

    Orillia, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a skilled Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Orillia, Canada. In this role, you will handle customer inquiries, provide product information, and resolve issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via phone, email, and...

  • Customer Service Representative

    5 months ago

    Orillia, Canada City of Orillia Full time

    **JOB DESCRIPTION** The Corporation of the City of Orillia has an opening for the part-time position of Customer Service Representative in the Recreation, Youth and Culture Division of the Corporate Services Divison of the Corporate Services Department. **DUTIES** - Provide a high-level of front-line customer service including greeting and engaging...

  • Customer Service Representative

    5 months ago

    Orillia, Canada BMO Financial Group Full time

    285 Coldwater Road West Orillia Ontario,L3V 3M1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    2 months ago

    Orillia, Canada BMO Financial Group Full time

    285 Coldwater Road West Orillia Ontario,L3V 3M1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    2 weeks ago

    Orillia, Ontario, Canada BMO Full time

    Delivering Exceptional Customer ExperiencesWe are seeking a skilled Customer Service Representative to join our team at BMO. As a key member of our branch team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide personalized service and support to clients, identifying their needs and...

  • Customer Service Representative

    3 weeks ago

    Orillia, Ontario, Canada BMO Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at BMO Financial Group. As a key member of our branch team, you will be responsible for delivering exceptional customer service and providing advice and guidance to customers on financial solutions.Key Responsibilities:Deliver exceptional customer service and provide...

  • Customer Service Representative

    4 weeks ago

    Orillia, Ontario, Canada BMO Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO Financial Group. As a key member of our retail banking sales and service team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide personalized service to customers,...

  • Customer Service Representative

    1 month ago

    Orillia, Ontario, Canada BMO Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO Financial Group. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet...

  • Customer Service Representative

    1 month ago

    Orillia, Ontario, Canada BMO Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO Financial Group. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet...

  • Customer Service Representative

    4 weeks ago

    Orillia, Ontario, Canada BMO Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO Financial Group. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet...

  • Customer Service Representative

    4 weeks ago

    Orillia, Ontario, Canada BMO Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO Financial Group. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet...

  • Customer Service Representative

    1 month ago

    Orillia, Ontario, Canada BMO Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO Financial Group. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet...

  • Customer Service Representative

    1 month ago

    Orillia, Ontario, Canada BMO Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO Financial Group. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet...

  • Customer Service Representative

    1 month ago

    Orillia, Ontario, Canada BMO Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO Financial Group. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet...

  • Customer Service Representative

    1 month ago

    Orillia, Ontario, Canada BMO Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO Financial Group. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet...

  • Customer Service Representative

    2 weeks ago

    Orillia, Ontario, Canada BMO Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at BMO Financial Group. As a key member of our branch team, you will be responsible for delivering exceptional customer service and providing advice and guidance to customers on our financial solutions.Key Responsibilities:Identify customer needs and provide...

  • Customer Service Representative

    5 months ago

    Orillia, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...

  • Customer Service Representative

    3 months ago

    Orillia, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...