Customer Service Representative

3 weeks ago

Orillia, Canada ProResp, Inc. Full time

**Client Service Representative (Medical Administration)**
**Location**:Royal ProResp (Orillia, Ontario)**
**Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm)
**Salaried position**:Starting around $23-24/hr

**What We Offer**:

- Full time, reliable employment with consistent office hours
- 3 weeks paid vacation to start
- Comprehensive benefits including health and dental, pension, EAP (Employee Assistance Program), health spending account and more
- Paid sick days and annual wellness/floater day
- Annual incentive payment pro-gram
- Company growth incentive program
- Providing a voice in employee surveys and open-door dialogue
- Annual performance and salary reviews
- Challenging careers that impact patient care and the opportunity to learn constantly
- A positive, ethical and socially inclusive work environment that is supportive of professional development

**Your Responsibilities**:

- Intake of new patients and maintenance of electronic patient records
- Provide high quality customer service both in-person and on the phone in a fast-paced environment with multiple priorities and competing demands.
- First point of contact for service requests; liaise between patients and staff providing services in community: appointments and scheduling, products, and general information.
- Process referrals, orders, and triage priorities as appropriate
- Resolve customer concerns with empathy and compassion while adhering to established procedures.
- Process client purchases and complete necessary invoicing, control accounts receivable
- Maintain inventory of in-stock respiratory products and equipment, office supplies, perform daily receiving and participate in regular inventory counts

**Role Requirements**:

- 3 + years’ experience with front line administrative support role.
- Strong skills in general office procedures such as electronic and paper patient records/file management, accounts receivable, invoicing, and inventory management
- English communication skills, situational sensitivity with patients, families, and referral sources
- Demonstrated self-management and self-motivation skills, with the ability to work independently as well as part of a team
- Medical terminology experience/education preferred.

**Education**: High School required. Post-secondary education preferred.

ProResp Inc. is an equal opportunity employer. We will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Should any applicant require accommodation or interview processes, please contact Human Resources at 519-686-2615.

HOpcrnnOM6

  • Customer Service Representative

    4 weeks ago

    Orillia, Canada Mr. Appliance Full time

    Do you enjoy working in a fast paced environment? Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community? If you value working with people you actually like, having fun while you work, and protecting...

  • Customer Service Representative

    2 weeks ago

    Orillia, Canada Mr. Appliance Full time

    Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community? If you value working with people you actually like, having fun while you work, and protecting your free time, this is the place for you. You’ll...

  • Customer Service Representative

    23 hours ago

    Orillia, Canada Mr. Appliance Full time

    Do you enjoy working in a fast paced environment? Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community? If you value working with people you actually like, having fun while you work, and protecting...

  • Customer Service Representative

    1 month ago

    Orillia, Canada Mr. Appliance Full time

    Do you enjoy working in a fast paced environment? Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community? If so, we are looking for you! Mr. Appliance is a World Class customer service company who...

  • Customer Service Representative

    4 weeks ago

    Orillia, Canada Mr. Appliance Full time

    Do you enjoy working in a fast paced environment? Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community? If so, we are looking for you! Mr. Appliance is a World Class customer service company who...

  • Customer Service Representative

    3 weeks ago

    Orillia, Canada Mr. Appliance Full time

    Do you enjoy working in a fast paced environment? Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community? If so, we are looking for you! Mr. Appliance is a World Class customer service company who...

  • Customer Service Representative

    2 weeks ago

    Orillia, Canada Mr. Appliance Full time

    Do you enjoy working in a fast paced environment? Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community? If so, we are looking for you! Mr. Appliance is a World Class customer service company who...

  • Customer Service Representative

    5 days ago

    Orillia, Ontario, Canada Sani Marc Inc Full time

    Customer Service Representative - Alpine Specialty Chemicals:Emploi Full-time - Agent/Clerk - Customer serviceBranch: Orillia -Orillia Ontario L3V 2M5As soon as possibleSchedule: Monday to Friday (Day)Salary:21$/h**Description: Working at Sani Marc means:- Taking ownership and accountability for your responsibilities; you are entrusted to take the proper...

  • Customer Service Representative

    1 week ago

    Orillia, Canada City of Orillia Full time

    **JOB DESCRIPTION** The Corporation of the City of Orillia has an opening for the part-time position of Customer Service Representative in the Recreation, Youth and Culture Division of the Corporate Services Divison of the Corporate Services Department. **DUTIES** - Provide a high-level of front-line customer service including greeting and engaging...

  • Customer Service Representative

    7 days ago

    Orillia, Canada BMO Financial Group Full time

    285 Coldwater Road West Orillia Ontario,L3V 3M1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    4 days ago

    Orillia, Ontario, Canada City of Orillia Full time

    JOB DESCRIPTIONThe Corporation of the City of Orillia has an opening for the part-time position of Customer Service Representative in the Recreation and Youth Services Division in the Corporate Services Department.DUTIES Provide a highlevel of frontline customer service including greeting and engaging customers, providing program information and program...

  • Customer Service Representative

    5 days ago

    Orillia, Ontario, Canada City of Orillia Full time

    JOB DESCRIPTIONThe Corporation of the City of Orillia has an opening for the part-time position of Customer Service Representative in the Recreation, Culture and Youth Services Division in the Corporate Services Department.DUTIES Provide a highlevel of frontline customer service including greeting and engaging customers, providing program information and...

  • Customer Service Representative

    3 weeks ago

    Orillia, Canada Georgian College Full time

    **Customer Service Representative** **(** **Job Number**: **487-22** **)** **Department**: Libraries and Academic Success **Campus**: Orillia **Classification**: Support Staff **Posting Date**: January 13, 2023 **Salary Range**: $26.47 (start rate) - $30.69 (4-year rate) **Hours Per Week**: 35 hours per week **Status**: Full-time Located in Orillia and...

  • Customer Service Representative

    4 weeks ago

    Orillia, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...

  • Bilingual Customer Service Representative

    3 weeks ago

    Orillia, Canada Gamma Powersports Full time

    Based out of Orillia, Ontario, Gamma Powersports is home to one of the most enthusiastic and knowledgeable teams in the power sport industry. Built on a foundation of dedication, integrity and passion for the industry, these qualities have allowed us to provide our customers with the very best service. If this sounds like a team you would like to be a part...

  • Customer Service Representative

    3 weeks ago

    Orillia, Canada Sani Marc Inc Full time

    **Customer Service Representative - Alpine Specialty Chemicals**: Emploi Full-time - **Agent/Clerk - Customer service** Branch: Orillia -Orillia Ontario L3V 2M5 **As soon as possible**Schedule: Monday to Friday (Day) **Salary**:21$/h **Description: **Working at Sani Marc means**: - ** Taking ownership and accountability** for your responsibilities; you...

  • Customer Service Representative

    3 weeks ago

    Orillia, Canada City of Orillia Full time

    **JOB DESCRIPTION** The Corporation of the City of Orillia has an opening for the part-time position of Customer Service Representative in the Recreation, Culture and Youth Services Division in the Corporate Services Department. **DUTIES** - Provide a high-level of front-line customer service including greeting and engaging customers, providing program...

  • Customer Service Representative

    4 days ago

    Orillia, Canada City of Orillia Full time

    **JOB DESCRIPTION** The Corporation of the City of Orillia has an opening for the part-time position of Customer Service Representative in the Recreation, Culture and Youth Services Division in the Corporate Services Department. **DUTIES** - Provide a high-level of front-line customer service including greeting and engaging customers, providing program...

  • Customer Service Representative Part Time Leading

    4 weeks ago

    Orillia, Canada Mr. Appliance of Orillia Full time

    We at Mr. Appliance® are looking for qualified professionals to join our team. As an international appliance repair franchise network with 150 locations, we frequently have appliance repair job openings for technicians, managers, and support personnel throughout North America. Our franchises offer competitive compensation packages, complete training...

  • Customer Service Representative Part Time Leading

    2 weeks ago

    Orillia, Canada Mr. Appliance of Orillia Full time

    We at Mr. Appliance® are looking for qualified professionals to join our team. As an international appliance repair franchise network with 150 locations, we frequently have appliance repair job openings for technicians, managers, and support personnel throughout North America. Our franchises offer competitive compensation packages, complete training...