Account Manager Business Flex

4 weeks ago

Montréal, Canada National Bank of Canada Full time

A career as an Account Manager at Business Flex means being part of a dynamic team of experts. It also means taking care of the entrepreneurial customers who contact Business Flex and the referrals received from our partners. You'll be responsible for growing your customer portfolio, while effectively serving SME customers seeking remote advice. With your passion for business development and your experience in customer service, you'll build trust over the phone and develop our small to medium-sized business clientele. You'll quickly become a privileged guide in all their financial projects.

**Your Job**:

- Provide advice in line with customer needs
- Analyze credit files, develop financing scenarios and propose appropriate solutions
- Negotiate the terms and conditions of agreements with customers
- Implement and follow up on recommendations made by the various specialists of the Bank and its subsidiaries, promoting profitable business development
- Take charge of your personal development, both in terms of the evolution of your skills and your knowledge of the economic aspects surrounding SMEs

**Your Team**:
Our team values everyone's passions and bold ideas. Whether it's helping our customers achieve their goals or your colleagues realize what they love in life, we're united. We know we can count on our colleagues to share knowledge and help each other.

Would you like to find out more about the position? Don't hesitate to contact our managers Annie Gosselin and Julien Vincent.

**Basic requirements**:

- Bachelor's degree, university certificate or master's degree, depending on your academic background, with a minimum of three to seven years' experience in business development
- Experience in individual or corporate financing
- Negotiation skills
- Customer contact center experience
- Knowledge of commercial products
- Excellent teamwork and customer service skills

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**Your benefits**

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Initiatives promoting community involvement
- Telemedicine service
- Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

**We're putting people first**:
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.

Ready to live your ambitions?

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