Auto Claims Adjuster

6 months ago

Cobourg, Canada HTM Insurance Company Full time

AUTO CLAIMS ADJUSTER

Take this opportunity to join a community minded mutual whose mission is “To Protect Your Future as if it’s our Own”

We currently have an outstanding opportunity as a Auto Claims Adjuster, where you will help serve our policyholders and be a positive influence in our community and family-focused organization.

The Role

Consider a career with HTM Insurance if you are a highly motivated individual. This is an ideal role for a strong team player that has the ability to function with attention to detail as well as responding to sensitive situations in a timely manner. By joining HTM, you will have the opportunity to work in a professional and modern environment with a competitive compensation plan.

As an Auto Claims Adjuster, you can expect to:

- Provide a fair and empathetic response to our policyholders.
- Follow the appropriate claims handling protocol for the type of claim involved and strive for compliance with HTM published Service Standards.
- Provide prompt initial contact with insured’s and claimants and maintain clear communication throughout the claim process.
- Conduct investigations of all aspects of the occurrence.
- Using your knowledge of the claim circumstances to assess coverage under the policy
- Retain experts when needed.
- Assign and manage all outside vendors involved in the claim.
- Ensure the claim process is continually moving forward in a timely fashion towards a fair, accurate and economic resolution and closure.

Skills, Education, Knowledge and Experience:
CIP, Community college diploma

2 Years or more of Adjusting or similar Insurance Experience

Conflict resolution and negotiation skills

Relationship building, team building & Customer service skills

Computer skills

Attention to detail and high level of accuracy

Superior communication skills (written and verbal)

Time management and organizational skills

About HTM Insurance:
Located in Cobourg, Ontario, HTM Insurance Company was formed in 1898 in the spirit of neighbours helping neighbours, as many farmers were unable to find companies to insure their properties and livestock. Today, our insurance coverage has grown to include a wide range of policies including farm, auto, residential and commercial.

Our Mission Statement speaks quite clearly to our values: “To Protect Your Future as if it’s Our Own.” At HTM Insurance Company, _you’re with family._

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