Host/hostess (Boston Pizza at Bingemans)

4 weeks ago

Kitchener, Canada Bingemans Inc Full time

Bingemans is one of the Waterloo Region's largest and most dynamic meeting and conference facilities. In addition, Bingemans is one of Southwestern Ontario's largest catering companies for both on and off-site events, with over 70 years of successful event experience.
- We are Waterloo Region's leader in hospitality providing the very best in family entertainment. With amenities ranging from the Big Splash Water Park, FunWorx Indoor Playland and the Bingemans Camping Resort, we are the ticket for exceptional fun In the fall, we turn into Canada’s most terrifying haunted attraction
- Screampark. In October, the Oktoberfest Kool Haus is home to thousands of guests to celebrate KW Oktoberfest (North America's largest Bavarian festival).

Bingemans is in the business of providing Grand Experiences

Boston Pizza at Bingemans is hiring Hosts/Hostesses

Are you quick with a smile and a helping hand? Reporting to the General Manager, the host/hostess is responsible for the greeting and seating of all restaurant guests in a prompt, efficient and performing a variety of other tasks within the restaurant.

**What will you be doing?**
- Greeting guests as they enter and putting them on a waiting list, as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they are happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations, and answering questions.
- Providing great customer service
- Ensure that guests benefit from ongoing and upcoming promotions by staying abreast and helping in the implementation of new promotions.
- Take bowling reservations and assign bowling lanes and shoes.
- Responsible for the handling of cash within the restaurant.
- Helping with other positions in the restaurant as needed.

**What we're looking for?**
- Effectively communicates, sharing goals and challenges.
- Maintains composure and thrives in a fast pace environment.
- Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments.
- Ability to lift objects less than 25 lbs.
- Work on feet for extended periods of time
- Must be able to work a flexible schedule including opening, closing, weekends and holidays

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