Service Manager

4 weeks ago


Peterborough, Canada Kenworth Ontario Full time

Kenworth Ontario is currently looking for an experienced Service Manager to join our fast pace Service Department. We are looking for someone who will make things happen and can build and lead a team.

Perks Offered in this role:

- Competitive salary
- Company paid benefits (Health, Vision, Dental, Life Insurance)
- Great working environment

Major Duties and Responsibilities:

- Ensure high quality service and repairs are provided to customers.
- Responsible for the day to day activities of the Service Department, including recruitment, terminations, coaching and training.
- Maintain a clean and orderly shop and ensure facilities conform to requirements
- Keep current and comply with laws that affect service operations.
- Establish processes and standards to ensure customer satisfaction and efficient operations.
- Ensure high quality of conduct and workmanship from Technicians and Apprentices.

Qualifications:

- Knowledge of the motor coach industry
- Knowledge of the statutory requirements and laws respecting maintenance and environmental controls
- Computer literacy and proficiency
- Minimum 5 years managerial experience
- Excellent interpersonal and communication skills
- Must work well under pressure with very short timelines
- Problem solving skills essential
- Experience in planning and scheduling
- Committed to company health and safety
- Valid 310T Truck & Coach Technician Certificate of Qualification an asset

About the company: Kenworth Ontario has been proudly serving as a Kenworth Dealership since 2002. We have five locations; Thunder Bay, Kingston, Ottawa, and Peterborough, and a TRP store in Belleville. Kenworth Ontario's success is built upon it's constant commitment to customer service excellence.
- Kenworth Ontario is an equal opportunity employer. Accommodation is available upon request._

**Job Types**: Full-time, Permanent

Schedule:

- Day shift

Work Location: In person


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