Service Management/policy Business Analyst

3 weeks ago

Peterborough, Ontario, Canada Ombudsman Ontario Full time

Bring your strong analytical and procurement skills to the Ministry of Natural Resources and Forestry, Corporate Management and Information Division where you will be part of a team that provides service management support and advice to program management.

The Ministry

The Ministry of Natural Resources and Forestry provides opportunities for resource development and outdoor recreation for the continuous economic and social benefit of the people of Ontario; and to administer, protect, and conserve public lands and waters.

The Ministry's programs are concerned with the use of the physical resources such as land, water, trees, fish, animals and certain minerals for resource utilization and recreation.

The Division

The Corporate Management Division is responsible for leadership for corporate business/administration, fiscal controllership (transparency, monitoring, reporting), infrastructure management and strategic human resources.

The Division provides corporate focus on advancing the OPS modern controllership agenda and managing financial and physical resources in an open manner, ensuring ministry compliance with OPS objectives and corporate policies.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.


We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.


Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.


We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code.

Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?In this role, you will:

  • Analyze, and evaluate client and corporate issues in areas of supply chain, procurement, and contract management
  • Provide procurement and contract advisory services
  • Participate on ministry-wide working groups, initiatives and projects
  • Provide support for presentations and briefings to the Deputy Minister, senior management
How do I qualify?Technical KnowledgeYou have:

  • Demonstrated knowledge and skills to interpret and apply principles of procurement and finance, and administrative policies, procedures and practices
  • Knowledge of policy development methods, techniques and protocols to make recommendations and enhance business practices
  • Ability to acquire and apply knowledge of legislative authorities relating to procurement, employee relocation and finance
Communication and Interpersonal SkillsYou have:

  • Demonstrated communication and advisory skills to provide information to clients, and develop policies, procedures, training materials, reports, correspondence, presentation materials and briefing notes
  • Proven interpersonal skills to liaise effectively with stakeholders, central agencies, other ministries, working groups and divisional staff
  • Consultation skills to determine client's needs and manage stakeholder relationships
  • Presentation and facilitation skills to develop and deliver training related to procurement, contract management, finances, employee relocation, policies and procedures
Analytical and Problem Solving SkillsYou can:

  • Assess data, provide recommendations and resolve issues
  • Identify client priorities and resolve service management issues
  • Apply experience conducting cost-benefit analyses to determine the impact of changes made to policies, directive and procedures
Planning and Project Management SkillsYou have:

  • Planning and project management skills to coordinate and implement projects
  • Ability to prioritize your work while ensuring deliverables are met
  • Knowledge of procurement planning to provide recommendations and advice to program managers
Computer Skills

  • You are proficient with computer software applications including word-processing, spreadsheets, Internet, e-mail

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