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Front Desk Receptionist

7 months ago

Brantford, Canada Kneaded Care Inc. Full time

Are you the one we are looking for?

Do you possess a flair for customer service, a smile on your face when you are on the phone, an eagle eye for detail and the ability to do more than one thing at a time?

If your answer is “yes” to all of the above, then we want to meet you. We have a part-time & full-time Client Care Coordinator role to fill at our very busy multidisciplinary clinic in Brantford. We are offering 20-35 hours/week, which will include evenings and Saturdays.

We are a progressive healthcare clinic, with a varied client base and a challenging work environment. Two days are rarely the same. We are looking for a go-getter, someone who is willing to take on new tasks when presented with them, and a strong and confident team player who possesses excellent communication skills.

What you need:

- Solid work ethic
- Professional, courteous telephone manner
- Technical proficiency
- Keen eye for detail
- Positive, “can-do” attitude
- Willingness to accept change as it happens
- Quick learner and fast thinker who can work with frequent interruptions
- Clinic experience appreciated but not mandatory

What the job entails:

- Reception duties: telephone answering, booking appointments, taking payments, using a debit machine, processing cash transactions and performing end of day balancing
- Extended healthcare billing
- Using Quickbooks software to process financial transactions
- Cleaning (floor washing, vacuuming, dusting, bathrooms, other duties as needed) and laundry (we do a lot of laundry)

What we offer:

- 1:1 coaching and support, with bi-weekly team meetings and semi-annual clinic meetings
- A modern facility working paperless
- Great culture
- Community involvement

If you think that you may be the right fit for us, please submit your resume and cover letter, and include in your cover letter your recipe for your favourite peanut butter sandwich. While we thank everyone for their interest, only those applicants considered for an interview will be contacted.

**Job Types**: Full-time, Part-time, Permanent

Pay: $18.00-$20.00 per hour

Expected hours: 20 - 35 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- On call
- Weekends as needed

**Experience**:

- Front desk: 1 year (required)

Work Location: In person