Night Audit Duty Manager

4 weeks ago


Mississauga, Canada DoubleTree by Hilton Hotel Hotel Toronto Airport West Full time

**Job description**

**Overview**

Must be available for the night shifts on Thursday, Friday, Saturday. Must have Hilton OnQ experience.

Manages all aspects of front desk operations for assigned shift. Work along with Front Desk Agents greeting all guests, assisting with check in/out process and handle all guest assistance concerns that come up during shift.
- Monitor performance and works with Front Office Manager on recommending corrective and/or disciplinary action, or other staffing actions in according with company policies and procedures. Alert management of potentially serious issues.
- Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
- Ensure guests receive prompt, professional attention and are greeted upon arrival. Respond appropriately to guest complaints. Implement appropriate service recovery gestures in order to ensure total guest satisfaction.
- Communicate to staff any VIP, Priority Club, or special needs or requests and follow up on execution.
- Communicate and assist in achieving departmental guest satisfaction, revenue and profit goals and objectives.
- Ensure procedures are followed for security of monies, credit and financial transactions, and guest security.
- Throughout shift conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. **Correct any deficiencies. Train appropriate staff on procedures for Front Desk to serve as a central communications point during emergency/crisis situations.**:

- Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts including Accounting, Revenue Management, Sales and Marketing, Catering, Food and Beverage, Housekeeping, and Maintenance.

**Experience**:
One or more year's hotel front office/guest services experience preferably including supervisory experience, or an equivalent combination of education and experience. Hilton or OnQ experience a plus but not required.

Experience in Hilton hotels (OnQ PMS) is a plus.
- Communication skills are utilized a significant amount of time to interact with others; customers, employees and third parties.
- Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions and training.
- Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
- Problem solving, reasoning, motivating, organizational and training abilities.
- Ability to stand, walk and continuously perform behind the front desk.
- Ability to communicate professionally verbally and in writing.

Note: The hotel functions seven (7) days a week and twenty-four (24) hours per day. All employees, both management and hourly, must realize this face and be aware that at times it may be necessary to move an employee from their accustomed shift as business demands.

**Job Types**: Part-time, Permanent

Pay: $21.00-$23.00 per hour

Schedule:

- 8 hour shift
- Night shift
- Weekends as needed

Work Location: In person


  • Night Audit

    4 weeks ago


    Mississauga, Canada Courtyard Marriott Toronto MississaugaWest Full time

    We are looking for SUPERSTAR Night Auditors! At Courtyard by Marriott Toronto Mississauga/West, we offer competitive wages, discounted room rates at Marriott properties and Crescent managed hotels, training and development and full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans....


  • Mississauga, Canada Bloom Mississauga , A Tapestry Collection By Hilton Full time

    Bloom Mississauga A Tapestry Collection by Hilton is currently hiring a **Front Desk Agent /** **Night Audit** to join our dynamic team. Reporting to the Front Office Manager or designate: - Provides excellent customer service to all guests; helping to increase guest scores with every interaction - Welcomes and greets all guests, and executes check-in and...

  • Audit Manager

    4 weeks ago


    Mississauga, Canada Citi Full time

    The Audit Manager is an intermediate level role responsible for managing a team that is performing complex and critical audits and assessments of Citi’s risk and control environments in coordination with the Audit team. The overall objective is to recruit, develop, and manage an effective Internal Audit team, that ensures the firm meets audit standards...

  • Night Auditor

    7 days ago


    Mississauga, Canada Best Western Plus Toronto Airport Hotel Full time

    Audits, balances, and reports on the various areas of the hotel to provide accurate and timely financial information on the hotel’s operational performance for the day. Oversees front office/front desk operations during the overnight shift. - Checks front office accounting records for accuracy and compiles information for the hotel’s financial records. -...

  • Night Auditor

    4 weeks ago


    Mississauga, Canada Hilton Garden Inn Toronto Airport WestMississauga Full time

    **Night Auditor Objective**:_To efficiently review and post the day’s transactions, and to perform a complete evaluation of hotel revenue_** **.** **Responsibilities**: - Welcoming guests through check-in and out of hotel - Verify each Front Desk shifts transactions - Receive payment, correcting account and reservation discrepancies - Prepare a summary...


  • Mississauga, Canada High Liner Foods Full time

    **Manager, Internal Audit - Mississauga, ON (Hybrid)** **Position Summary**: Reporting to the Director, Internal Audit, the Manager, Internal Audit will leverage their experience with their understanding of the business to identify and help management address emerging and changing risks. The incumbent will also conduct assessments and provide...

  • Assistant Manager

    4 weeks ago


    Mississauga, Canada SBI Canada Bank Full time

    About the job SBI Canada Bank ("SBIC") is a Schedule Il bank and is the subsidiary of India's largest bank, State Bank of India. The Bank is operating in Canada since 1982 and provides retail and corporate banking services. SBIC has grown organically, spreading its retail and digital banking solutions across provinces of Ontario and British Columbia. We are...


  • Mississauga, Canada Citi Full time

    The Senior Auditor is an intermediate level role responsible for managing a small team in performing moderately complex audits and assessments of Citi’s risk and control environments in coordination with the Audit team. The overall objective is to apply in-depth disciplinary knowledge through value-added perspectives or advisory service to help Citi reach...


  • Mississauga, Canada Belvika Trade & Packaging Ltd. Full time

    **Belvika Trade & Packaging Ltd. **is a leading one-stop contract packaging company, specializing in precision packing of dry foods, chocolate and confectionary products from multiple facilities totaling more than 400,000 ft2. At almost 30-year-old and 100% owned Canadian Company, Belvika has grown to be one of the largest co-packers of chocolate,...

  • Audit Manager

    3 weeks ago


    Mississauga, Canada Citi Full time

    The Audit Manager is an intermediate level role responsible for performing moderately complex audits and assessments of Citi’s risk and control environments in coordination with the Audit team. The overall objective is to utilize in-depth subject matter expertise to ensure that the firm meets audit standards and regulations and to work with business...

  • Audit Manager

    4 weeks ago


    Mississauga, Canada Citi Full time

    Citi's Internal Audit (IA) division provides independent assessments of the company's governance, risk management and internal control environment for key stakeholders including the Board of Directors, senior management and Citi’s numerous regulators globally. IA is a change agent within Citi to enhance the control culture of Citigroup worldwide and...


  • Mississauga, Canada FOUR POINTS BY SHERATON MISSISSAUGA MEADOWVALE Full time

    **Position**: **Part Time**--**Night Auditor** Four Points by Sheraton Mississauga Meadowvale **Responsibilities**: ¨ Review Night Audit and Front Desk Logbooks ¨ Exemplifies the Service Culture at the Hotel ¨ Run tapes for all postings and balance each department. ¨ Review and balance all credit cards with the Trans-select machines and PMS. ¨...

  • Audit Manager

    1 month ago


    Mississauga, Canada London Manpower Inc Full time

    **Relevant Experience Requirements** - Bachelor’s degree or higher equivalent education in finance, accounting or equivalent field, preferably with advanced training - Minimum 3 years of relevant professional experience - Demonstrated analytical skills in risk assessment and financial analysis - High commitment to work - Excellent written and verbal...

  • Audit Specialist

    4 weeks ago


    Mississauga, Canada Finastra USA Corporation Full time

    **Responsibilities**: **Job Summary** The Audit Specialist plays a key role in a dynamic, Global Financial Technology (FinTech) Company, partnering with one of our critical **Canadian** Lines of business to ensure risks are recognized and appropriately managed. The role is responsible for executing audits as prescribed in Internal Audit's audit plan and...

  • Ia Cbna Audit Manager

    1 month ago


    Mississauga, Canada Citi Full time

    **Background** Citi Internal Audit (IA) is a dynamic global function of over 2,500 professionals located across more than 60 countries, covering Citi's global businesses and services to clients and customers through its network in 90+ countries. Through a culture of continuous improvement, Citi IA is focused on maintaining its position as a best-in-class IA...

  • Auditing Director

    4 days ago


    Mississauga, Canada ERP Buddies Inc. Full time

    **Job description** **COMPANY OVERVIEW** ERP Buddies Inc. is a Solution Provider specializing in consulting, providing support, and assisting in the development of cloud-based products. We have been shaped by dynamic business and specialized technical experts. At ERP Buddies, we have an incredible team that works tirelessly to turn our client’s goals...

  • IA CBNA Audit Manager

    4 weeks ago


    Mississauga, Canada Citi Full time

    Background Citi Internal Audit (IA) is a dynamic global function of over 2,500 professionals located across more than 60 countries, covering Citi's global businesses and services to clients and customers through its network in 90+ countries. Through a culture of continuous improvement, Citi IA is focused on maintaining its position as a best-in-class IA...


  • Mississauga, Canada Citi Full time

    The Audit Manager is an intermediate level role responsible for managing a team that is performing complex and critical audits and assessments of Citi’s risk and control environments in coordination with the Audit team. The overall objective is to recruit, develop, and manage an effective Internal Audit team, that ensures the firm meets audit standards...

  • Audit Manager I

    4 weeks ago


    Mississauga, Canada Citi Full time

    The Audit Manager is an intermediate level role responsible for performing moderately complex audits and assessments of Citi’s risk and control environments in coordination with the Audit team. The overall objective is to utilize in-depth subject matter expertise to ensure that the firm meets audit standards and regulations and to work with business...

  • Audit Manager

    4 weeks ago


    Mississauga, Canada Citi Full time

    Citi's Internal Audit (IA) division provides independent assessments of the company's governance, risk management and internal control environment for key stakeholders including the Board of Directors, senior management and Citi’s numerous regulators globally. IA is a change agent within Citi to enhance the control culture of Citigroup worldwide and...