Canada Connects Refugee Resilience Facilitator

3 weeks ago

Calgary, Canada Calgary Catholic Immigration Society Full time

To provide trauma-informed support to the Canada Connects Program through volunteer recruitment, matching, follow-ups, volunteer training, special events, special initiatives, and administrative support, with a focus on providing support to survivors of trauma among the newcomer population.

**Primary Duties and Responsibilities include, but are not limited to**:

- Coordinate volunteer matching program to support refugees and their families in collaboration with Canada Connects, with a special focus on refugees affected by trauma
- Facilitate individual and family intakes and collaboratively assess client needs relating to support to heal from trauma
- Recruit, orient, and match volunteers who will support refugee families
- Provide client orientations and complete intakes with Government Assisted Refugees at CCIS to provide early intervention in mental health supports
- Work closely with Canada Connects program team to provide general program support regarding special events, training, client/volunteer orientations, matching, etc.
- Support with training for volunteers relating to trauma
- Provide on-going follow-up and support to volunteers and refugees affected by trauma throughout their match
- Coordinate mental health and community support services according to the needs identified by the clients
- Provide ongoing case management, referrals, assessment, and interventions
- Liaise with team therapists to support the needs of shared clients
- Coordinate and participate in case conferences as needed
- Work with community partners to support refugees and their families
- Work collaboratively with a diverse and multi-disciplinary team within CCIS
- Practice personal self-care and support the needs of team members
- Complete evaluation and reporting of program activities that fit all funder outcomes and indicators as outlined by the Program Manager

**Qualifications**:

- Degree or equivalent in social work, social sciences or related fields
- Knowledge of and experience with cultural diversity
- Creativity and good organizational skills
- Excellent communication skills
- Ability to plan, implement activities and evaluate success
- Ability to work effectively on a team and with all stakeholders
- Ability to deal positively with challenges
- Knowledge of Calgary community
- Volunteer management training and experience an asset
- A second language an asset

**To Apply**:
CCIS thanks all applicants, however, only those selected to compete further for this position will be contacted.

Additional Information

**CCIS - Who We Are**

**CCIS **(Calgary Catholic Immigration Society) is a nonprofit organization that provides settlement and integration services to all immigrants and refugees in Southern Alberta. Since our inception in 1981, we have been a community leader with solid experience in the design and delivery of comprehensive services for our newest neighbours. We deliver these services through a dynamic multi-cultural, multi-denominational and multi-disciplinary team of professionals who collectively speak over 60 languages.

From airport reception to a first job interview, CCIS’s programs and services have been designed to assist immigrants and refugees through all phases of the settlement and integration process. CCIS is committed to welcoming and serving newcomers of all races, ethnic and national origins, cultural backgrounds and religions, sexual orientations and gender identities and expressions.

**CCIS - Community Development and Integration Services (CDIS) Division**

Our Community Development and Integration Services Division works towards empowering individuals and communities to make changes: through education, volunteerism, and community development and integration strategies. CDIS is committed to creating a welcoming community and to helping Newcomers and the community alike to work together to build an inclusive community. CDIS programs support this goal through various community approaches, including volunteerism, education, outreach, community development, and cultural diversity capacity building

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