Part-time Patient Experience Representative

2 months ago

Toronto, Canada Athlete's Care Sports Medicine Centres Full time

**Full-time Patient Experience Coordinator**
- Must have a passion for patient care with minimum 1 year customer service experience

Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area. We are currently hiring for a full-time medical receptionist for our York University: Track & Field location.

We provide a competitive salary, group benefits, opportunities for educational advancement as well as opportunities for growth. English literacy and computer proficiency are essential.

**SET HOURS**:

- Saturday: 9 AM - 4:30 PM_

**Administrative Duties include**:

- Performing daily, weekly, and bi-weekly duties including, but are not limited to:_
- Greeting patients and visitors, in person and on the phone, to answer various inquiries
- Scheduling patient appointments and ensuring practitioners stay on schedule by notifying of patients arrival
- Direct billing patient's private insurance at time of their appointment and/or collecting payment once appointment is completed
- Maintain patient accounts by obtaining, recording and updating personal and financial information while adhering to confidentially procedures
- Handling physicians and therapists various inquires throughout their scheduled clinics
- Responding to online appointment requests in a timely manner
- Handling incoming faxes and scanning appropriate reports, charts and other documents correctly into patients charts
- Accountable for incoming and outgoing referrals and callbacks on a daily basis
- Ensure adequate physician and therapist supplies are available for efficient operation of the clinic by completing inventory checklist daily
- Completing photocopy of medical notes requests for various MD offices, law firms and insurance companies
- Main point of contact for external partners (WSIB, Motor Vehicle Accidents insurance companies, and Military Blue Cross) to ensure appropriate documentation, paperwork, billing and payments are received
- Daily cleaning and tidying of the clinic treatment areas, staff areas, and washrooms
- Comply to Employee Handbook

**Salary**: $16.55-$18.50 per hour

**Benefits**:

- Extended health care

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (required)

**Experience**:

- Customer Service: 1 year (required)

Work Location: In person

Expected start date: 2024-03-13

  • Part-time Patient Experience Rep/medical

    1 month ago

    Toronto, Canada Athlete's Care Sports Medicine Centres Full time

    **Part-time Patient Experience Representative/Medical Receptionist** - Must have a passion for patient care with minimum 1 year customer service experience Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area. We are currently hiring a part-time medical receptionist for our **Yonge & Eglinton**...

  • Part-time Patient Experience Rep/medical

    2 months ago

    Toronto, Canada Athlete's Care Sports Medicine Centres Full time

    **Part-time Patient Experience Representative/Medical Receptionist** - Must have a passion for patient care with minimum 1 year customer service experience Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area. We are currently hiring for a part-time medical receptionist for our Yonge & Eglinton...

  • Part-time Patient Experience Rep/medical

    7 days ago

    Toronto, Canada Athlete's Care Sports Medicine Centres Full time

    **Part-time Patient Experience Representative/Medical Receptionist** - Must have a passion for patient care with minimum 1 year customer service experience Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area. We are currently hiring for a part-time medical receptionist for our Yonge & Eglinton...

  • Part-time Patient Experience Coordinator/medical

    2 weeks ago

    Toronto, Canada Athlete's Care Sports Medicine Centre Full time

    **Part-time Customer Service Representative/Medical Receptionist** - Must have a passion for patient care with minimum 1 year customer service experience Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area. We are currently hiring for a part-time medical receptionist for our Empress (Yonge &...

  • Part-time Patient Experience Rep/medical

    2 weeks ago

    Toronto, Canada Athlete's Care Sports Medicine Centres Full time

    **Part-time Customer Service Representative/Medical Receptionist** - Must have a passion for patient care with minimum 1 year customer service experience and management experience would be considered an asset. Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area and 3 locations in Ottawa. We are...

  • Part-time Patient Experience Rep/medical

    4 weeks ago

    Toronto, Canada Athlete's Care Sports Medicine Centres Full time

    **Full-time Customer Service Representative/Medical Receptionist** - Must have a passion for patient care with minimum 1 year customer service experience and management experience would be considered an asset. Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area and 3 locations in Ottawa. We are...

  • Patient Experience Representative

    3 weeks ago

    Greater Toronto Area, Canada PocketHealth Full time

    What if you could personally impact the future of healthcare? As part of the PocketHealth team, you will enable hospitals and clinics across North America — and more importantly, empower nearly a million patients — to discover a better healthcare experience. PocketHealth is a patient-centric platform that enables hospitals and clinics across North...

  • Patient Experience Representative

    3 weeks ago

    Greater Toronto Area, Canada PocketHealth Full time

    What if you could personally impact the future of healthcare? As part of the PocketHealth team, you will enable hospitals and clinics across North America — and more importantly, empower over a million patients — to discover a better healthcare experience. PocketHealth is a patient-centric platform that enables hospitals and clinics across North America...

  • Part-time Patient Experience Coordinator/medical

    2 months ago

    Toronto, Canada Athlete's Care Sports Medicine Centres Full time

    **Part-time Patient Experience Coordinator/Medical Receptionist** - Must have a passion for patient care with minimum 1 year customer service experience Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area. We are currently hiring for a part-time medical receptionist for our Richmond & John...

  • Part-time Patient Experience Coordinator/medical

    1 day ago

    Toronto, Canada Athlete's Care Sports Medicine Centres Full time

    **Part-time Patient Experience Coordinator/Medical Receptionist** - Must have a passion for patient care with minimum 1 year customer service experience Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area. We are currently hiring for a part-time medical receptionist for our Richmond & John...

  • Part-time Patient Experience Coordinator/medical

    1 week ago

    Toronto, Canada Athlete's Care Sports Medicine Centres Full time

    * Must have a passion for patient care with minimum 1 year customer service experience Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area. We are currently hiring a part-time medical receptionist for our **York Mills **location. We provide a competitive salary, group benefits, opportunities for...

  • Part-time Patient Experience Coordinator/medical

    2 months ago

    Toronto, Canada Athlete's Care Sports Medicine Centres Full time

    * Must have a passion for patient care with minimum 1 year customer service experience Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area. We are currently hiring a part-time medical receptionist for our **Leaside **location. We provide a competitive salary, group benefits, opportunities for...

  • Part-time Patient Experience Coordinator/medical

    1 month ago

    Toronto, Canada Athlete's Care Sports Medicine Centres Full time

    * Must have a passion for patient care with minimum 1 year customer service experience Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area. We are currently hiring a part-time medical receptionist for our **York Mills **location. We provide a competitive salary, group benefits, opportunities for...

  • Part-time Patient Experience Coordinator/medical

    2 weeks ago

    Toronto, Canada Athlete's Care Sports Medicine Centres Full time

    * Must have a passion for patient care with minimum 1 year customer service experience Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area. We are currently hiring a part-time medical receptionist for our **York Mills **location. We provide a competitive salary, group benefits, opportunities for...

  • Part-time Patient Experience Coordinator/medical

    3 days ago

    Toronto, Canada Athlete's Care Sports Medicine Centres Full time

    * Must have a passion for patient care with minimum 1 year customer service experience Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area. We are currently hiring a part-time medical receptionist for our **Leaside **location. We provide a competitive salary, group benefits, opportunities for...

  • Part-time Patient Experience Coordinator/medical

    2 weeks ago

    Toronto, Canada Athlete's Care Sports Medicine Centres Full time

    * Must have a passion for patient care with minimum 1 year customer service experience Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area. We are currently hiring for a part-time medical receptionist for our **Yorkville **location. We provide a competitive salary, group benefits, opportunities for...

  • Patient Representative

    2 days ago

    Toronto, Canada Humber River Health Full time

    Position Profile: **Humber River Health. Lighting New Ways In Healthcare.** Since opening our doors in 2015 as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000...

  • Full-time Patient Experience Representative

    2 months ago

    Toronto, Canada Athlete's Care Sports Medicine Centres Full time

    **Full-time Patient Experience Coordinator** - Must have a passion for patient care with minimum 1 year customer service experience Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area. We are currently hiring for a full-time medical receptionist for our York University: Track & Field location. We...

  • Patient Experience Representative

    3 weeks ago

    Greater Toronto Area, Canada PocketHealth Full time

    What if you could personally impact the future of healthcare? As part of the PocketHealth team, you will enable hospitals and clinics across North America — and more importantly, empower nearly a million patients — to discover a better healthcare experience. PocketHealth is a patient-centric platform that enables hospitals and clinics across North...

  • Patient Experience Specialist

    7 days ago

    Toronto, Canada Michael Garron Hospital Full time

    **Position Overview** Reporting to the Manager of Patient Experience & Relations, and working collaboratively with leaders and clinical teams across the organization, the Patient Experience Specialist contributes to advancing a culture of patient and family centred care. The Patient Experience Specialist uses their emotional intelligence to support and...