Technology Project Specialist

6 months ago

Newmarket, Canada York Region Full time

**Job Description**:
**POSITION PURPOSE**
Reporting to the Program Manager, Systems Solution & Data Management, is responsible for the coordination and daily support of multiple technology projects; planning, scoping and development of Department project initiatives, goals, timelines and activities; gathering business requirements to assist in the delivery of process improvement initiatives; leads special projects and provides support to other Departmental teams for project planning and deployment of products within the Department; supports existing systems and the development of improved technological business processes for the Department; assists in the development of the Department’s information systems strategy and architecture to meet business improvement plans and operational needs; develops business and operational processes for the Department; assists staff in the delivery of the information systems program and projects as related to the Department.

**CORPORATE INFORMATION TECHNOLOGY GOVERNANCE**
Departmental information technology functions work in close collaboration with Corporate Information Technology Services (ITS); consistent with the Information Technology vision and strategy; supporting the development and implementation of Information Technology initiatives, programs, processes, policies, and protocols. Corporate ITS provides strategic ITS planning, direction and leadership across the Region.

**MAJOR RESPONSIBILITIES**
- Leads and coordinates Department’s technology projects from inception through execution following project management practices and industry standards.
- Assists in leading and planning the implementation of Department’s technology projects.
- Facilitates the definition of project scope, goals and deliverables and works with management to develop full scale project plans.
- Analyzes end user requirements, generates alternative approaches to information systems design, prepares system prototypes for user consultation and contributes to the design, development, testing, modification and implementation of systems.
- Lead teams and utilizes scrum methodologies and agile principles for the efficient delivery of technology.
- Coordinates specific assigned systems development and implementation activities including the preparation of the user requirements definition, systems analysis, general and details design documents, development prototyping and implementation.
- Participates in planning and formulating Department strategic business improvement and systems initiatives for service improvements.
- Assists management to develop and monitor Department programs and budget processes for business improvements and related systems and ensures processes are well executed.
- Develops and maintains Department information strategy, architecture, technology and information master plans and makes recommendations to management.
- Prepares reports, memos, letters, guidelines and other correspondence and conducts presentations to meet the Department’s requirements.
- Liaises with Branch and Departmental staff to share information regarding initiatives and other best practices and to ensure that services delivered meet policies, procedures and standards.
- Performs other duties as assigned in accordance Branch and Department objectives.
- May occasionally be required to respond to emergency situations outside of normal business hours, as related to the Departmental Emergency Plan.

**QUALIFICATIONS**
- Successful completion of a University Degree in Computer Science, Information Technology or related discipline or approved equivalent combination of education and experience.
- Minimum five (5) years demonstrated experience with information systems project management, including successful completion of technical projects.
- PMP professional designation or CBAP professional designation required.
- Experience in managing multiple projects and cross-functional project teams.
- Experience in creating all key project governance documents such as project charters, business requirement documents, functional and non-functional requirement documents, project schedules, project plans, communication plans, user acceptance testing plans, risk mitigation strategies etc.
- Experience in developing and monitoring business plans and budgets for information systems programs.
- Experience in gathering, analyzing and documenting business and system requirements, workflows, business processes, etc.

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