Deskside Support Technician
7 days ago
This position is with NTT DATA BCU, Inc. and is part of the BCGE Union.
NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be
We are currently seeking a
**Deskside Support Technician - Vancouver - FTE **to join our team in Vancouver, British Columbia (CA-BC), Canada (CA).
**Purpose of Position**
The Deskside Support Technician provides on-site and remote information systems technology assistance and resolution of routine and non-routine problems.
**Accountabilities**
- Receives, reviews, and completes service requests.
- Resolves technical problems transferred from the Service Desk that require an onsite presence.
- Installs and configures various computer hardware and software, communications, and peripheral devices.
- Works independently when required, to identify underlying technical issues and resolve problems using appropriate knowledge and resources available.
- Must regularly lift machinery, tools, supplies, and equipment weighing up to 20 kg.
**Qualifications**
- 1-2 years experience with desktop/software support & hardware (break/fix).
- Experience with printer support, office 365, Active Directory, and ticketing systems (such as Service Now).
- Must have a Drivers license and reliable personal transportation
- Must regularly lift machinery, tools, supplies, and equipment weighing up to 20 kg.
- Must be fully vaccinated for COVID-19. Proof of vaccination will be collected by NTT DATA upon entry to the site.
- On-Call and Shift work may be required (evenings/weekends/nights).
**Financial Responsibility**
- No financial responsibility.
**Direct Supervision**
- No direct supervision.
**Project/Team Leadership or Training**
- No team leader/training responsibilities.
**Compensation**:
- $67188 annual base salary, plus all regular benefits.
**About NTT DATA Services**
NTT DATA BCU is an entity of NTT DATA Services, a global business and IT services provider specializing in digital,
services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
**NTT DATA Services is an equal-opportunity employer and will consider all qualified applicants for employment without regard**
**to race, gender, disability, age, veteran status, sexual orientation, gender identity, or any other class protected by law.**
**INDHCLSMC**
**#LI-PAS**
**Job Segment**:
Cloud, Technical Support, Consulting, Technician, Information Systems, Technology
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