Current jobs related to Customer Service Representative - Richmond Hill - BMO Financial Group
-
Customer Service Representative
4 weeks ago
Richmond Hill, Canada Universal Soul Service Corp. Full time**Overview**: **Responsibilities**: - Order entry and processing customer payments by phone - Process customer refunds following the approval process - Liaise with the shipping department to follow up on customer orders - Managing customer interactions/documentations in the CRM database - Connect with the Payment plans team to help resolve customer queries...
-
Customer Service Representative
4 weeks ago
Richmond, Canada Priority Appliance Service Full time*Priority Appliance Service* is looking for a full-time *Customer Service Rep* to join us in our Richmond office from 8:00 AM to 4:00 PM, Monday through Friday. *What does a Customer Service Rep and Priority Appliance* *do?* At Priority Appliance Service our Customer Service Representatives provide exceptional customer service to customers calling into our...
-
Customer Service Representative
3 weeks ago
Richmond Hill, Canada E.B. Box Company Full timeCustomer Service Representative The Customer Service Representative will be responsible for directly communicating with customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with the primary objective to drive performance improvements, brand...
-
Customer Service Representative
4 weeks ago
Richmond Hill, Canada E.B. Box Company Full timeCustomer Service Representative The Customer Service Representative will be responsible for directly communicating with customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with the primary objective to drive performance improvements, brand...
-
Customer Service Representative
3 weeks ago
Richmond Hill, Canada Ashley Homestore Canada - The Dufresne Group Full timeCustomer Service Representative Full Time Career Opportunity! Ashley Canada a division of TDG (The Dufresne Group) is currently seeking a Full Time **Customer Service Representative** for our **Richmond Hill **store located at **45 Red Maple Road **accessible via bus route from Finch Station - North York. As a Customer Service Representative, you will...
-
Customer Service Representative
3 weeks ago
Richmond Hill, Canada Ashley Homestore Canada - The Dufresne Group Full timeCustomer Service Representative Full Time Career Opportunity! Ashley Canada a division of TDG (The Dufresne Group) is currently seeking a Full Time Customer Service Representative for our Richmond Hill store located at 45 Red Maple Road accessible via bus route from Finch Station - North York. As a Customer Service Representative, you will support our...
-
Customer Service Representative
4 weeks ago
Richmond Hill, Canada Ebrahim Golchin - Desjardins Insurance Agent Intern Full time**Customer Service Representative - Desjardins Insurance Agent Team Member**: Location: Richmond Hill Type: Full Time **Position Overview**: Successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business...
-
Residential Customer Service Representative
4 weeks ago
Richmond, Canada Ashton Service Group Full time**About Us** Ashton Mechanical Group is growing! We are currently hiring for **Customer Service Representatives** to join our growing **Residential Team**! As a Customer Service Representative, you will deliver the most efficient, highest quality customer experiences in our front line/dispatch team. You will promote customer satisfaction by converting...
-
Customer Service Representative
3 weeks ago
Richmond Hill, Canada Opulence Global Full time**About Opulence Global** Opulence Global is home to Canada's designer fashion house and other major product sectors, including skincare, personal care, and health & wellness, dedicated to designing and manufacturing products that impact one’s life. In the past 18 years, we have offered the average person an international e-commerce platform to begin...
-
Customer Service Representative
4 weeks ago
Richmond Hill, Canada Service Ontario - Richmond Hill Full timeThis position requires nearly full-time availability. Please indicate your keyboarding speed and whether you live in Richmond Hill. Availability must include Mondays, Tuesdays, Wednesdays and Fridays 9am - 5pm, Thursdays 9am - 7pm, and Saturdays 9am - 1pm. Every Saturday availability is a must, as it’s the busiest day of the week. **Job Type**:...
-
Customer Service Representative
5 days ago
Richmond Hill, Canada Handyman Connection of York, ON Full timeFast paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection of York, ON is a locally owned and operated, well established Home Improvement Company...
-
Customer Service Representative
5 days ago
Richmond Hill, Ontario, Canada Movati Athletic (Group) Inc Full timeRole OverviewMovati Athletic (Group) Inc. is seeking a skilled Customer Service Representative to promote outstanding customer service practices and continuously improve the member experience. As a key team member, you will be responsible for:Proactively managing and resolving all member concerns in a timely and professional mannerProviding exceptional...
-
Customer Service Representative
4 weeks ago
Richmond Hill, Canada Amico Patient Care Full time**Client Service Representative**: Are you looking for a challenging job opportunity, in a very stable industry, working with a great team of people? Amico Corporation is a rapidly growing manufacturer of Medical Equipment with 8 manufacturing facilities employing over 850 people across North America. Join our growing team! Amico Patient Care is currently...
-
Customer Service Representative
2 weeks ago
Richmond Hill, Canada Industrial and Commercial Bank of China (Canada) Full timePosition Responsibilities: - Provide quality customer service to new and existing clients - Complete customer transactions in a courteous, accurate and timely manner - Process counter transactions in a manner that meets customer expectations - Identify sales opportunities and make referrals to the sales team for follow-up and closure so as to meet business...
-
Customer Service Representative
4 weeks ago
Richmond Hill, Canada BMO Financial Group Full time1070 Major Mackenzie Dr E Richmond Hill Ontario,L4S 1P3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...
-
Customer Service Representative
4 weeks ago
Richmond Hill, Canada BMO Financial Group Full time1070 Major Mackenzie Dr E Richmond Hill Ontario,L4S 1P3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...
-
Customer Service Representative
4 weeks ago
Richmond Hill, Canada Industrial and Commercial Bank of China (Canada) Full timePosition Responsibilities: - Provide quality customer service to new and existing clients - Complete customer transactions in a courteous, accurate and timely manner - Process counter transactions in a manner that meets customer expectations - Identify sales opportunities and make referrals to the sales team for follow-up and closure so as to meet business...
-
Customer Service Representative
1 day ago
Richmond Hill, Ontario, Canada Handyman Connection of York, ON Full timeFast paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us We have over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection of York, ON is a locally owned and operated, well established Home Improvement Company...
-
Customer Service Representative
5 days ago
Richmond Hill, Canada Handyman Connection of York, ON Full timeFast paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection of York, ON is a locally owned and operated, well established Home Improvement Company...
-
Customer Service Representative
4 weeks ago
Richmond Hill, Canada Opulence Global Full time**About Opulence Global** Opulence Global is home to Canada's designer fashion house and other major product sectors, including skincare, personal care, and health & wellness, dedicated to designing and manufacturing products that impact one’s life. In the past 18 years, we have offered the average person an international e-commerce platform to begin...
Customer Service Representative
1 month ago
11680 Yonge Street Richmond Hill Ontario,L4E 0K4
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.** Qualifications**:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
**Compensation and Benefits**:
$32,600.00 - $44,000.00
**Pay Type**:
Salaried
The above represents BMO Financial Group’s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.
**We’re here to help**
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the w
