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Dental Administrator- Ocean Dental
4 months ago
About us:
Ocean Dental has been serving the Burnaby and the surrounding community for 25 years.
Our practice offers a complete range of dental services, including general dentistry, periodontics, cosmetic services, oral procedures, sedation services, orthodontics, and dental appliances and services to ensure the entire family has access to a comprehensive range of dental care.
Our dentists are highly regarded in their field and provide unparalleled dental care in a safe environment and are passionately dedicated to continuing education, regularly attend courses, earn certifications to ensure they provide the most up-to-date dentistry.
At Ocean Dental, we leverage technology to work towards being as environmentally friendly as we can be.
With computers in every operatory, we strive to become a paperless office and have established an in-house recycling program for when this cannot be avoided. We have built-in water purification systems and an amalgam separator to ensure water quality both in our office and in the environment.
We pride ourselves on providing quality dental care and 4.9 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.
Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.
Schedule: Full time hours
Benefits of Joining Our Team:
- Competitive compensation
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients
**Responsibilities**:
- Greet and assist patients as they arrive; ensure a lasting positive impression for them
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Effectively manage recall system and accurately maintain patient database
- Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts
About You:
- Minimum 1 year of administration experience
- Clinical background and experience with dental software programs considered an asset
