Concierge Team Lead

4 weeks ago

Nepean, Canada Lepine Apartments Full time

Lépine is well established as a premier builder and landlord in Eastern Ontario, and specializes in building premium, resort-style, multi-family apartment communities. We have built well over 10 million square feet of residential construction and continue to grow. The company's principals of uncompromising quality and investment in the future of real estate have been their guiding compass while charting a new course for the home building industry. With over 60 years of construction history and more than 40 multi-residential properties, Lépine has led the way in creating a new standard of living, unique in today's rental markets in Canada.

Lépine believes that when you build quality you build a solid investment. When living space is designed to reflect and connect with the beauty of the creation surrounding it, occupants are inspired to live a healthy and active lifestyle. Being active in nature and in the community fosters safe and respectful neighborhoods. These communities provide the structure of socially strong and prosperous cities which are in turn the foundation of this great country.

**WHY WORK FOR US**
At Lépine, we want you to be you. You are a person with dreams, goals, and ambitions and we want you to achieve them.

At Lépine, we have work challenges that will engage you and help you grow and succeed. Your work will make a difference and will directly influence our mission to substantially advance your career path and to provide you with opportunities to have a fulfilling daily life.

Our employees have strong work ethics, sharp intellect, and high energy. We value talent, teamwork and encourage a fun-loving working environment.

What we offer:

- Competitive compensation package
- Health Care Spending Account after completion of probation period
- We work 9:00 am to 5:00 pm, but we are highly flexible.
- Free on-site parking

**JOB PURPOSE / OBJECTIVE**:
To oversee and assist our residents to ensure Lepine standards are reached and all residents are safe.

**POSITION RESPONSIBILITIES**:

- Receive and assist tenants with suite work orders and requests.
- Receive and where possible address tenant complaints.
- Greet prospective tenants and visitors warmly and make them feel welcomed.
- Maintain a positive and professional relationship with tenants, contractors and building staff.
- Receive and register contractors.
- Receive and redirect packages etc.
- Ensure that common spaces and lobby are always clean and tidy.
- Review security shift logs and address any issues.
- Liaise with the security company and ensures guards are properly trained.
- Prepare Standard Operating Procedures (SOPs) for security in new buildings and update SOPs in existing buildings as necessary

**POSITION REQUIREMENTS**:

- 2 Years Experience
- Excellent Customer Service Skills
- Security Background
- Experience handling emergency situations (elevator shut downs, trespassers)
- Bilingualism would be considered an asset

**_ TO APPLY_**

Please send us your CV by clicking on the “Apply” button.

While we would like to respond to all applicants, only those who are to be considered further will be contacted.
- We are an equal opportunity employer and welcome people of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees based on age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law._

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