Showroom Sales Representative

7 months ago

Vancouver, Canada Russell Hendrix Foodservice Equipment Full time

Russell Hendrix is looking for a **Showroom Sales Representative** to join our sales team in **Vancouver**. You’ll be an integral part of the team’s success, working closely with customers in person and over the phone. This position requires a drive to deliver on goals, excellent communication skills, and a high attention to detail. This is an ideal position for an individual with “front of the house” food service experience and is looking to find solutions for customers in a dynamic and challenging environment.

**What We Do**:
At Russell Hendrix Foodservice Equipment, we’re passionate about providing high-quality equipment, supplies, and services to the foodservice industry. For over 80 years, we’ve been a trusted partner to restaurants, hotels, and institutions across Canada. Our mission is to help our customers succeed by providing them with the tools they need to run efficient and profitable operations.

**Working For Us**:
We’re a team of dedicated professionals who take pride in our work and value collaboration, innovation, quality, and customer satisfaction. Our culture is one of respect, integrity, and accountability, and we’re committed to providing our employees with the support and resources they need to reach their full potential.

As a member of our team, you’ll have the opportunity to work with some of the best and brightest people in the industry, and to make a real impact on the success of our customers. We offer competitive compensation packages, comprehensive benefits, ongoing training and development opportunities, as well as opportunities for growth and advancement within the company.

**What You'll Do**:

- Assist all commercial and residential customers (walk-ins and calls).
- Maintain a high level of customer service.
- Participate in merchandising and promotional activities.
- Ensure accuracy in all transactions, inventory, and procedures.
- Maintain a professional appearance, demeanor, and attitude at all times.
- Keep showroom, warehouse and front counter clear from clutter.
- Utilize front counter computer to invoice sales and look up information as necessary.
- Perform daily cash procedures; handle cash/debit/credit transactions and close cash at the end of each day.
- Maintain a high level of product and service knowledge.
- Un-pack, price, display and merchandise products in the showroom.
- Promoting of all in-store demonstrations and events.
- Maintain cleanliness of showroom; dust and tidy displays and front counter area.
- Maintain up-to-date retail and commercial catalogues and price lists at front desk.
- Count inventory as necessary.
- Participate in product knowledge sessions and ensure that all product knowledge is current.
- Contribute to a healthy and safe workplace.
- Assist with shipping-receiving tasks when necessary.
- Carry out any other tasks related to the position.

**Desired Skills and Experience**:

- You are tech savvy and proficient with common programs such as Microsoft Office.
- You have demonstrated customer service experience in a retail or food service background.
- Excellent written and oral communication skills.
- You are highly collaborative and team oriented.
- You are naturally organized and have a high attention to detail.
- You have an ability to be flexible in response to changing priorities and needs.
- You have a passion to learn and contribute.
- You work well with independently but know when to ask for help and keep the team informed.
- You are comfortable with giving and receiving feedback.
- You are capable of moving product for customers and within the showroom, lifting up to 30 pounds.

**What’s In It for You**:

- On the job training.
- On-site parking.
- Extended health benefits.
- $400 per year gym subsidy.
- Dynamic work environment.
- Excellent employee discount.
- Russell Hendrix is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Russell Hendrix is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment._

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