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Systems Analyst, Data Analytics

3 months ago

Edmonton, Canada EPCOR Full time

Highlights of the job

We are hiring two (2) full time, permanent **System**s** Analyst**, Data Analytics** **positions working out of Edmonton, AB.
- This position may be_ eligible for EPCOR’s hybrid work program._

What you’d be responsible for

Reporting to the Manager, GIS, ADMS & Data Analytics, you would be accountable for but not limited to:

- Providing input to EPCOR’s Data Analytics plans and directions as requested ensuring on-going relationships with other positions
- Analyzing internal and external technology changes including:

- Contributing to the on-going development of EPCOR’s data governance maturity
- Ensuring the delivery of optimal results against appropriate performance metrics:

- Delivery on Change Request estimates
- Incident Delivery and Responsiveness
- Customer Satisfaction Surveys
- System Availability
- Knowledge Management KPI’s
- Supporting the data analytics technical stack (Azure Data Factory, Databricks, lakeFS, Azure resources, custom Python libraries, Snowflake, and Power BI)
- Supporting the data analytics platform and data scientists ie. Data ingestion, transformation and presentation, custom monitoring, performance considerations, environment setups (configure new data source connections, source schema changes, cluster/warehouse configuration, access control), cost management, ensuring data quality
- Providing technical assistance in troubleshooting. Utilizing open communication and problem-solving skills to identify defects and resolve issues efficiently and effectively within expected timeframes. Includes:

- Sharing domain and technical expertise
- Providing technical mentorship and cross-training peers and team members
- Assisting with problem resolution
- Recommending improvements
- Maintaining middleware using Oracle Fusion Middleware Suite 12c, which includes monitoring performance, server restarts, data source configurations, deployments, and some development
- Concisely communicating and resolving issues and incidents within expected timeframes
- Abiding by departmental policies and processes for the purpose of consistent support and administrative practices throughout Application Services
- Providing valuable contributions to documentation and knowledge bases to allow for the long-term sustainability of EPCOR IS
- Executing daily job duties with a focus on continuous improvement of processes and systems
- Reacting to system availability issues with the required urgency
- Conducting root cause analysis on issues to proactively prevent them in the future

What’s required to be successful
- Degree in Computer Science or Diploma in Computer Engineering, System Technology or Management Information Systems (or equivalent)
- Demonstrated intermediate ability in SQL and python
- Knowledge of other object-oriented languages such as Java and C#
- Experience with Azure or other cloud platforms/services
- Working knowledge of Azure Data Factory and Databricks
- Ability to maintain middleware - General familiarity with Linux OS including running linux scripts, running java based programs, finding and killing processes, searching logs etc.
- Demonstrated ability in troubleshooting and performance tuning
- Strong work ethic and critical thinking skills, ensuring success in a highly visible area of IS
- Ability to continually adapt to changing technology and business requirements
- Ability to develop lasting relationships and provide exceptional, high quality customer service to all levels of the organization and external clients
- Knowledge of the following is highly desirable:

- Microsoft Certification: Azure Data Engineer Associate
- Distributed computing and ETL processing with Spark
- Power BI or other data visualization tool
- Experience with agile software development using Azure DevOps to manage backlogs, workboards, system artifacts, test suits, code repositories, and deploy changes via CICD pipelines
- Dimensional data modelling

Other important facts about this job

Jurisdiction: CSU52

Class: IT2

Wage: Starting at $53.05 per hour, developmental (IT1) starting at $48.58 per hour. (Wage placement will be determined at the time of selection and is based on a combination of factors as outlined in the Collective Agreement)

Hours of work: 75 hours biweekly

**Application deadline**:June 12, 2024**

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Please note the following information:

- A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
- If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required. Some EPCOR positions require an enhanced level of background assessmen