Director of Environmental Services

4 months ago


Kitchener, Canada Spring Living Full time

*FULL TIME POSITION - 60 HRS BIWEEKLY*

SPRING LIVING OVERVIEW

Spring Living Retirement Communities (springliving.ca) is a boutique, rapidly growing Canadian senior living owner/operator, who currently owns and operates 21 retirement communities in Ontario and Quebec. The company has an ambitious growth plan to expanding through acquisition of mid-market retirement residences across Canada over the next 5 years. Spring Living’s mission is to create warm, welcoming and secure environments for residents, foster caring connections, and provide personalized services by team members who are committed to making a significant IMPACT every day.

Spring Living is the Retirement Community platform of the BAZ group; a Real Estate company that strategically acquires, develops, constructs and repositions assets throughout North America.

JOB OVERVIEW

The Director of Environmental Services is responsible to ensure that the physical condition of the Retirement community is maintained in a condition that reflects the Spring Living brand and Brand Standards ensuring the safety of residents, employees and guests. The focus of this role is achieving these goals within the allocated budget.

The incumbent ensures high levels of resident satisfaction with building condition and cleanliness (as measured by the Resident Satisfaction Survey) and also ensures that Health & Safety risks to employees, residents and the general public are minimized or eliminated. As well, maintains installed equipment in working order or returned to service as quickly as reasonably possible. The incumbent must ensure that capital spend and department budget meet or exceed guidelines while developing and maintaining an engaged workforce

ROLES AND RESPONSIBILITIES
- Inspect all work areas and essential equipment as part of ongoing safety and fire protection program to ensure safety standards are maintained, clean and sanitary and equipment is in safe working order
- Know how to use and monitor specialized building automation systems, fire safety equipment, call boxes, emergency shut offs etc.
- Establish and maintain preventative maintenance schedules for required equipment
- Promote culture and practices involved in line with environmental sustainability
- Maintain the facilities and ground in “showcase” condition at all times
- Select, train, develop, engage and manage performance of all Environmental and Housekeeping staff (where applicable)
- Manage department budget and support the community capital budget process
- Contribute as part of the residence leadership team to maximize resident satisfaction
- Manage the room refresh process to achieve maximum cost effectiveness and contribute to the achievement of occupancy targets
- Manage external vendor contracts with respect to service and cost
- Uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Spring Living’s Code of Conduct
- Complete all other tasks as assigned

QUALIFICATIONS
- Inspect all work areas and essential equipment as part of ongoing safety and fire protection program to ensure safety standards are maintained, clean and sanitary and equipment is in safe working order
- Know how to use and monitor specialized building automation systems, fire safety equipment, call boxes, emergency shut offs etc.
- Establish and maintain preventative maintenance schedules for required equipment
- Promote culture and practices involved in line with environmental sustainability
- Maintain the facilities and ground in “showcase” condition at all times
- Select, train, develop, engage and manage performance of all Environmental and Housekeeping staff (where applicable)
- Manage department budget and support the community capital budget process
- Contribute as part of the residence leadership team to maximize resident satisfaction
- Manage the room refresh process to achieve maximum cost effectiveness and contribute to the achievement of occupancy targets
- Manage external vendor contracts with respect to service and cost
- Uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Spring Living’s Code of Conduct
- Complete all other tasks as assigned

In accordance with Spring Living’s duty to protect the health and safety of team members and residents, all team members are requested to be fully vaccinated by the Canadian approved COVID-19 vaccine prior to the start of their first shift. Proof of vaccination is required.

Statement of Commitment
- Spring Living is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to ac



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