Program Assistant, Continuing Education and

5 months ago

Red Deer, Canada Red Deer Polytechnic Full time

**Please see Special Instructions for more details.**:
**Posting Details**:
Position Information

**Position Title**
- Program Assistant, Continuing Education and Corporate Training**Position Summary**
- Continuing Education and Corporate Training at Red Deer Polytechnic welcomes you to join their team as a Program Assistant
- You will be responsible for providing course and administrative support for courses and programs offered through Continuing Education and Corporate Training. This includes assisting with course set-up, preparing course packages and materials for each course, supporting instructors, students, and organizations with class requirements, troubleshooting issues, and class follow-up.**Position Responsibilities**
- Responsibilities of Program Assistants include:
**Program Set-up & Delivery Support**
- Collaborates with Program Coordinator and Associate Program Coordinator to organize and prepare for new program cohorts
- Provides instructors and staff with information concerning RDP processes and timelines, service and support, administrative practices, office equipment, and basic software questions
- Complete all course wrap-up administration
- Collaborates with the Program Coordinator and Associate Program Coordinator on all program, course setup details, and instructor recruitment as appropriate
- Assists with set up of video equipment, food orders, room bookings, materials, and course supplies. For both in-person courses and digital courses
- Supports enrollment management efforts related to waitlisted learners, pre-requisites, etc.
- Troubleshoots day-of classroom issues that are outside the scope of instructors

**Learner Supports**
- Provides support to prospective and current learners regarding their courses and general questions
- Provides program-specific information regarding requirements, electives, procedures, timelines, and general program facts for the designated portfolio while promoting all Continuing Education and Corporate Training programs
- Provides support for student orientation; will vary per program, may include classroom demonstrations, learner support presentations and/or Instructor support

**Meeting, Event and General Administration**
- Attends meetings related to portfolio, records, and prepares minutes; communicates and follows up on action items to relevant parties, distributes minutes as appropriate
- Assists with booking of events, retreats, meetings, recruitment, and orientation activities
- Participates in special event organization or attendance related to program portfolio and/or general Continuing Education and Corporate Training promotion

**Required Qualifications**
- Two (2) years of post-secondary training, completion of a community college certificate in Business Administration, or related
- Demonstrated effectiveness and clarity of verbal and written communication with excellent interpersonal communication skills and phone manners
- Experience scheduling/setting up meetings and appointments on and off campus, this may include travel arrangements
- Experience preparing meeting agendas, minutes, letters, and memos accurately
- Proficient in Microsoft Office 365, including SharePoint
- Working knowledge of Records Management
- Ability to learn and adapt to new software programs
- Ability to work both independently and in collaboration with a team
- Strong organizational and time management skills with a demonstrated ability to take initiative and proactively complete tasks
- Ability to develop and maintain positive working relationships with all contacts internal and external to the Polytechnic and work successfully with diverse groups of people
- Experience using BlackBoard Banner, Cognos, Lumens would be an asset
- Current knowledge of the administration of a post-secondary educational institution would be an asset

**Preferred Qualifications**

**Salary or Hourly?**
- Salary**Salary**
- $49,428 to $57,823 per year.**Benefits and Compensation Information**
- Red Deer Polytechnic offers a comprehensive benefits package including extended health and dental care through Blue Cross, access to a health spending account, pension plan, Employee & Family Assistance Program, generous vacation allotments, credit tuition waivers and opportunities for professional development funding. Additional time off due to Institution closures between Christmas and New Year general holidays.
- Eligibility to access the above mentioned benefits dependent upon the AUPE Collective Agreement and related RDP policies.

**About Red Deer Polytechnic**
- Focused on advancing the economic and social priorities of Alberta, **Red Deer Polytechnic** (RDP) provides more than 80 industry-relevant programs within a breadth of credentials to approximately 6,300 credit and apprenticeship students and 3,400+ learners with Continuing Education programming. With modern teaching and learning spaces, and state-of-the-art research and innovation centres in advanced manufacturing and energy inn

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