Client Services Coordinator

3 weeks ago

Prince Albert, Canada YWCA Prince Albert Full time

**YWCA Prince Albert **t. 306-763-8571
1895 Central Avenue f. 306-763-8165

**Job Title**:Client Services Coordinator - Homeward Bound Windsor**

**Job Type**:Full - Time, Term (November 2023 - July 2025)

**Location**: Prince Albert, SK

**Reports to**: Homeward Bound Windsor Supervisor

**Responsible to**: Homeward Bound Assistant General Manager

**Responsibilities**:
The client services coordinator will identify opportunities and solutions to improve the administrative efficiency of the Homeward Bound Windsor
Program in a confidential, professional environment. Liaise between
Management and Coordinator to ensure information is relayed in smooth accurate and timely manner. Point of contact for clients entering program.

**QUALIFICATIONS**:

- Experience in human services, supported housing, or with persons with disabilities/addictions;
- Knowledge and understanding of Aboriginal culture;
- Driver’s license;
- Vehicle;
- Excellent communication skills (written and verbal) Computer skills;
- Must pass Criminal Record Check and Vulnerable Sector Check;
- Ability to work independently;
- Good time management skills;
**REMUNERATION**:$55,141/per annum

YWCA additional Benefits:

- 3 weeks paid holidays
- 1 Earned Day Off (EDO) per month
- Paid sick time
- Benefit packages (life insurance, health, dental, LTD); Employee pays portion
- 5% matching pension plan
- Professional development opportunities

**DUTIES AND RESPONSIBILITIES**:
**1. Program Specific Support**
- Oversee the day to day duties of transportation support workers, delegating and ensuring that clients responsibilities are met
- Collect and remit statistics to administrative coordinator
- Meeting minute taking for Homeward Bound Windsor
- Mail distribution for all Homeward Bound Windsor
- Entering appointments and client commitments on Outlook Calendar
- Data entry
- Master Client List, Administration of client numbers, intake data base
- Administration of HIFIS

**2. Administrative Support**
- Act as a liaison for Homeward Bound Windsor with administrative coordinator. Assist admin in their absence;
- Track moves to ensure that admin coordinator can allocate balances of

SaskPower, Energy and Water bills each month for finance invoicing and billing;
- Assume role of supervisor in their absence; providing day to day leadership to employees within their program
- Support Homeward Bound Oakdale in the absence of client services coordinator
- Support employees with systems in the absence of supervisor

**4. Client Services**
- Liaison to Homecare, Mental Health, Addictions, and other partner agencies, including booking appointments for clients, documenting pertinent information;
- Collection of monthly rent from tenants and documentation of arrears
- Ensure all clients files have up to date documents
- Track and manage Release of Information (updated 1x year) for tenants to ensure records are up to date and confidentiality is upheld
- Collaborate supervisor to schedule intakes, assess with accuracy to house the most in need, and collection of data (no shows, cancellations, found other housing, updating existing files, etc.) and adding data to HIFIS in a timely manner;
- Ensure all new client forms are completed at the time of intake, such as access to funding (mail consent, consent to disclose, move forms, rules and regulations, etc.) as well as distribution of information to staff of new moves/clients. Orientation of rules and regulations, medication admin, arranging keys to apartment, HB phone number for emergencies, expectations, rights, responsibilities, appointment expectations;
- Empowering Individuals, Families and Communities to Achieve Overall Wellbeing _
- Client File Management including updating, file storage, access, and confidentiality;
- Delegate support workers to ensure completion of client identification cards;
- Compilation and updating of wait list with assistance from management;
- Attend case management meetings when requested for coordinated access
- Exchange of information between management and applicant to program;
- Meet bi-weekly with other clients’ services coordinator to ensure consistency within programs, and meet monthly with management.
- Connection of client to immediate supports (Update appointments/MSS);
- Notification to MSS of any changes to clients housing or case management

(i.e.: graduation, suspension, or exit from program);
- Budget counselling referrals and documentation to support the referral process
- Oakdale/Avenue Living utility management, including connection of services, transferring of services, maintenance of utility services, disconnection of services upon exit from program (if possible), and advocacy;
**5. Basic Duties**:

- Demonstrate leadership in all areas, including confidentiality, positive work environment, conflict resolution and upholding policies;
- Maintain written and computerized records, compile reports and complete other program documents (including case notes, statistics, l

  • Client Services Coordinator

    5 days ago

    Prince Albert, Saskatchewan, Canada YWCA Prince Albert Full time

    YWCA Prince Albert t 1895 Central Avenue f Job Title:Client Services Coordinator - Homeward Bound Windsor**Job Type:Full - Time, Term (November July 2025)Location: Prince Albert, SKReports to: Homeward Bound Windsor SupervisorResponsible to: Homeward Bound Assistant General ManagerResponsibilities:The client services coordinator will identify opportunities...

  • Client Service Coordinator

    2 months ago

    Prince Albert, Canada Careica Health Full time

    CLIENT SERVICE COORDINATOR: A CAREER FOR THOSE BLESSED WITH THE GIFT OF ORGANIZATION! Are you interested in making a difference in the field of healthcare? Would it give you satisfaction to be part of a team that contributes to improving the health and well-being of others? If you enjoy providing enthusiastic customer service in person and over the phone,...

  • Client Care Coordinator

    2 weeks ago

    St. Albert, Canada Summit Counselling Services Full time

    **Join Our Team as a Client Care Coordinator!** Are you passionate about facilitating positive experiences for both clients and clinicians? Do you thrive in a dynamic, collaborative environment where your expertise is valued and your voice matters? If so, Summit Counselling invites you to embark on an exciting journey with us as a Client Care...

  • Partnership Coordinator

    3 weeks ago

    Prince Albert, Canada PAGC Urban Services Full time

    Partnership Coordinator **Responsibilities**: - Work with employees, employers, and agencies to identify and address employment barriers - Develop and maintain relationships with potential employers in the Prince Albert area - Liaise with training institutes, industry, and other agencies to identify and assist in the delivery of training and other employee...

  • Service Coordinator

    2 months ago

    Prince Albert, Canada Applied Industrial Technologies Full time

    Reporting to the Shop Manager this role will be responsible for the administration of service and production orders related to repairs and manufactured items, as well as estimating cost models and proposals in support of sales. Duties include estimating, quotation, procurement of parts and outside services, quality control and generating value added...

  • Instructor- Victim Services Coordination

    4 weeks ago

    Prince Albert, Canada Saskatchewan Polytechnic Full time

    **Competition Number** - ESC05518**Org Code/Description** - Victim Services Coordinator-39719-DEPT**Location** - Saskatchewan Polytechnic Prince Albert Campus**Posting Title** - Instructor - Victim Services Coordination - Continuing Education Contract (HUMR 101 - Clients with Diverse Needs)**Contract Start Date** - 08/28/2023**Contract End Date** -...

  • Client Service Representative

    2 months ago

    Prince Albert, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Victim Services Coordinator

    4 weeks ago

    Prince Albert, Canada City of Prince Albert Full time

    **Position Overview**: Prince Albert Police Service provides a Victim Services program for the City of Prince Albert. The Coordinator is responsible for the supervision of the staff and volunteers in the Victim Services Unit. This is a full time position, excluded from the CBA, with a set rotation of shifts/hours, flexible hours are required at times. This...

  • Client Advisor Business Services

    3 weeks ago

    Prince Albert, Canada Royal Bank of Canada Full time

    **Job Summary** What is the opportunity? We have an exciting opportunity to join our team in X as a Client Advisor, Business Services. Applicants who have cash and custody experience is considered mandatory for this position. At RBC, we value each person’s unique customer service style, and encourage you to bring your best to our clients every day. In...

  • Client Care Coordinator

    2 months ago

    Prince George, Canada Classic LifeCare - Prince George, BC Full time

    **Classic LifeCare** is a family-run home care agency that is committed to providing the finest home health care experience. We are seeking a motivated and customer-focused Care Support Coordinator (CSC) to join our team. The Client Care Coordinator will work alongside the Leadership Team and the Service Team (Service Coordinator and Clinical Nursing...

  • Library Client Service Specialist

    3 weeks ago

    Prince Albert, Canada Saskatchewan Polytechnic Full time

    **Competition Number** - P14983**Posting Title** - Library Client Service Specialist**Classification** - Band 6**Location** - Saskatchewan Polytechnic Prince Albert Campus**Other Location(s)** - Saskatchewan Polytechnic Prince Albert Campus**Building** - Prince Albert Campus, Technical Building**Other Building** **Date Posted** - 02/14/2024**Closing...

  • Library Client Service Specialist

    2 weeks ago

    Prince Albert, Canada Saskatchewan Polytechnic Full time

    **Competition Number** - P14983**Posting Title** - Library Client Service Specialist**Classification** - Band 6**Location** - Saskatchewan Polytechnic Prince Albert Campus**Other Location(s)** - Saskatchewan Polytechnic Prince Albert Campus**Building** - Prince Albert Campus, Technical Building**Other Building** **Date Posted** - 04/16/2024**Closing...

  • Client Service Representative

    2 months ago

    Prince Albert, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Care Coordinator

    5 days ago

    Prince George, British Columbia, Canada Classic LifeCare - Prince George, BC Full time

    Classic LifeCare is a family-run home care agency that is committed to providing the finest home health care experience. We are seeking a motivated and customer-focused Care Support Coordinator (CSC) to join our team. The Client Care Coordinator will work alongside the Leadership Team and the Service Team (Service Coordinator and Clinical Nursing...

  • Client Service Representative

    2 weeks ago

    Prince Albert, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Library Client Service Specialist

    5 days ago

    Prince Albert, Saskatchewan, Canada Saskatchewan Polytechnic Full time

    Competition Number P14983Posting Title Library Client Service SpecialistClassification Band 6Location Saskatchewan Polytechnic Prince Albert CampusOther Location(s) Saskatchewan Polytechnic Prince Albert CampusBuilding Prince Albert Campus, Technical BuildingOther BuildingDate Posted 02/14/2024Closing DateJIQ # 037Start Date 03/04/2024End DateOpen Until...

  • Jordan’s Principle Social Services Coordinator

    2 months ago

    Prince Albert, Canada Sturgeon Lake Health Centre Full time

    Jordan’s Principle Social Services Coordinator Position Overview The Jordan’s Principle Social Services Coordinator is responsible for reviewing and approving emergency social requests from the families related to utilities, rent, emergency accommodations, furniture, food, clothing and school supplies for eligible children and youth. Working within the...

  • Instructor- Victim Services Coordination

    3 weeks ago

    Prince Albert, Canada Saskatchewan Polytechnic Full time

    **Competition Number** - ESC05873**Org Code/Description** - Victim Services Coordinator-39719-DEPT**Location** - Saskatchewan Polytechnic Prince Albert Campus**Posting Title** - Instructor - Victim Services Coordination - Continuing Education Contract (HUMS 100- Traumatic Events)**Contract Start Date** - 08/19/2024**Contract End Date** - 05/16/2025**Contract...

  • Jordan’s Principle Family Service Coordinator

    2 weeks ago

    Prince Albert, Canada Sturgeon Lake First Nation Full time

    JORDAN’S PRINCIPLE FAMILY SERVICE COORDINATOR **Job Description**: The Prince Albert Grand Council is a non-profit organization that provides a range of programs ands services to 12 First Nations communities. Under the Supervision of the Health Director, or designate, the Jordan’s Principle Service Coordinator will be part of a multi-disciplinary team...

  • Group Insurance Service Representative

    3 weeks ago

    Prince Albert, Canada First Nations Insurance Services Limited Partnership Full time

    **About Us** First Nations Insurance Services Limited Partnership was founded in 1987, and has been committed to delivering exceptional products and customer service to our clients for the past 35+ years. Our 100% First Nations owned company is the largest Saskatchewan based Indigenous Group Benefits and Pension Broker. We are a trusted partner to over...